Marine FCU Mobile Access User Reviews

Top reviews

Great

Best online banking I have Found , instant real time balances, wish it had a business component,people very helpfull, great credit card interest, just a better bank !

Check deposit scanning

Extremely hard to get a check to scan properly to deposit.

Sad circumstances

I have personally worked with a Marine Federal Credit Union for some 12 years before moving from North Carolina. Recently because of circumstances I decided to close this account. The primary reason I’m closing this account with a Marine Federal Credit Union what is the fact that I was out of country and had to work with a foreign bank. These banks require bank to bank transfers of funds. They do not accept funds transfers from systems like a Marine Federal Credit Union. I have attempted at least six times to fill out a document requesting that this account be closed and have sent it back to Marine Federal Credit Union and I have gotten one excuse after another to even appoint where Marine Federal Credit Union employees have told me that they can’t read my signature on those return documents or they have not received them. The remaining $300 in my savings account I have tried to remove and place it in a bank they can work internationally with other banks and Marine Federal Credit Union employees in this department has succeeded having that $300 taken back out of that international bank and return it into a Marine Federal Credit Union. I feel this is an insult to my many years of working with this financial institution. That $300 in my savings account in Marine Federal Credit Union is not their money but mine!! Upon my return to the United States, I with out question will not do business with a Marine Federal Credit Union.
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Service

Online banking comes up short I can’t stop payment with my debit card. I couldn’t call someone on a Sunday with a banking problem. The bank must think people don’t live or work or spend money on a Sunday. I have been with this bank for so long, maybe it time to look into a bank that I can call on a Sunday.
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Garbage app

Always have a hard time signing in. “ Unspecified host error” is what I get. Tried resetting password and when I use the temporary one sent, the app tells me it’s the wrong password.

Your service fees too much

No alert, no heads up. Keep tacing on fees. Gonna close that account soon.

Great Credit Union

Professional and efficient service. Thank you!

Awesome

Love the app and all it can do. From transfers to bill pay, it makes my life simple. Thank you also for the excellent customer service in store at Piney Green/24. Nichole was amazingly helpful and cheerful …

I love MFCU

I love y’all

Inept

This is the most technically inept site I have ever used. You can’t get it to take passwords and it makes you verify multiple times and won’t take that password either..glad I don’t do much business with them

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