Great app, seamless interface, except...
I've been getting nearly all of my news from this app, the stories are easily accessible and the navigation is seamless. I still give the app a 5 star rating, however, I wanted to point out that the app with suddenly crash, usually after reading a few stories. Further, the top always shows flooding warnings, but even though my location is set in the settings, and I don't reside near flood prone areas, it still shows up.
Overall though, I've been very happy with its performance.
Overall though, I've been very happy with its performance.
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Loud Ads Ignore Volume Pref, Crashes a Lot
Click a headline to read an article. And one of two things happen. Video auto plays. No issue there. But since April’s update, an ad will play at LOUD volume despite my phone’s volume on/off AND despite my pref in the app to play the news video with volume or not.
I prefer to READ the articles, and most often as an activity while others are around which I don’t want to disturb. The sudden blast of an ad is startling to me and anyone nearby. It’s sorta nice to see the news video play as I read albeit muted. If I want volume, I’ll replay it unmuted. But for an ad to ignore volume setting within app and with phone silenced is enough for to stop using the app if not fixed soon.
And, the app crashes a lot. As in 2-3 times before I get to end of an article. Not every article but prob half the ones I click into in one sitting.
Again, that plus the ad volume is so frustrating I really don’t want to bother. Shame because this is the best app for local news here both in coverage and in user friendly interface (until last update).
I prefer to READ the articles, and most often as an activity while others are around which I don’t want to disturb. The sudden blast of an ad is startling to me and anyone nearby. It’s sorta nice to see the news video play as I read albeit muted. If I want volume, I’ll replay it unmuted. But for an ad to ignore volume setting within app and with phone silenced is enough for to stop using the app if not fixed soon.
And, the app crashes a lot. As in 2-3 times before I get to end of an article. Not every article but prob half the ones I click into in one sitting.
Again, that plus the ad volume is so frustrating I really don’t want to bother. Shame because this is the best app for local news here both in coverage and in user friendly interface (until last update).
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Automatic video playback is horrible
I have always been an ABC 7 fan and therefore relied on the app to keep up with the news. I’ve recently become increasingly annoyed with the relatively new feature that causes the video to a story to play automatically when a story is opened. Quite often I am not in a position, nor do I want, to hear the story when the words are right there for me to read. On top of that, it’s nearly impossible to mute the video quickly. I’m now finding myself using other news apps without that feature. Please change it back!
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Sound glitches
The update is fine, but there is an issue with the sound with the preview clips. After clicking on an article, the ad that appears before the news clip has sound even though I had selected mute. However, the clip continues to play with no sound as desired.
River dying for St. Patrick’s Day
I waited to watch the dying of the river. Your site continued to grow excitement for this event- starting at 09:00. Well, you failed! At 09:17 there was a short panning of the event (approx. 30 sec). Then cut to news, then gave a panning of 2/3 street and the rest of river- speed boat.
Suggestion: don’t promise to do something you don’t plan to follow up on. By 09:20-25, there is a better picture - but in my opinion- to late.
And remember- at least an hour before the event was the promise to show the beginning of the dying- nice😟
Suggestion: don’t promise to do something you don’t plan to follow up on. By 09:20-25, there is a better picture - but in my opinion- to late.
And remember- at least an hour before the event was the promise to show the beginning of the dying- nice😟
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Ads cause the app to crash
It would be better if ads weren’t crammed into every nanosecond of reports. A weather video won’t play until the ad plays and sometimes ad audio plays over the video. Then the video is cut short for another ad or the entire app crashes as soon as the ad starts. Suggestion: get rid of the ads or fix them so you can skip them like in other video apps it’s not necessary to play a 2 minute ad. Most you tube ads are 5-10 seconds long or are a banner that can be closed once seen. ABC Get with the program and dump long ads. Also Tracy Butlers morning forecast is Useless... ads run longer than her nanosecond weather report. I can look out the window and get more info on the weather. This app is a waste of time for weather or any reports unless you like to watch ads.
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Please stop the auto scroll!!
This app automatically scrolls down to a video or ad that uploads to the story (it appears that way anyway) while you begin reading the story...it’s so annoying that if it doesn’t get fixed, I’m deleting the app. I have had the app for years and love the user friendly design but since this began a few months ago, I can’t take it! Thx!
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Channel 7...WOWZA! WOWZA! WOWZA!
I have watched Channel 7 news waaaaaay before Roz Varon got there. 😀I know this for sure because I went to (Columbia College) with Roz. Lol. In fact, we had a lot of classes together.😄 over the years, channel 7 has always been my number one choice of news because the reporters have personality, empathy, and knowledge! Keep up the great job you guys continuously do.
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Too many ads
I have been a loyal viewer of ABC7 Chicago News for over 30 years. This is an exceptional app. The new layout and design is phenomenal. However, I would give five stars if there was an option to bypass viewing advertisements. If not completely, then perhaps after the first five seconds. EVERY TIME you access a video associated with a news article, you have to view a 30-second ad. And it’s usually the SAME advertisement! If I view 10 videos, I am
forced to view the SAME advertisement 10 times—that’s five minutes! It’s a bit much. Please fix this.
forced to view the SAME advertisement 10 times—that’s five minutes! It’s a bit much. Please fix this.
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I like the previous version better
I detest this app. With the re-design, you pick what I see first. I want to chose what I want to see by clicking on something rather than having to scroll through what you think is most important. The my news tab is based on what you think I want to see first. I prefer the old layout much better. Please go back to the drawing board on this app.
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