Salesforce User Reviews

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  • Mostly Helpful

    It does help keep track of busy schedules. It does take a couple minutes per call to log and is annoying that way. Anyway to streamline making calls faster would be wonderful.

    Integration with Outlook is very helpful.

    I really want the calendar to be broken up in 15 minute increments instead of 30 so my calendar looks smoother.
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  • No idea why rating is so high

    The app crashes half the time while using, and more than that while launching the app. It takes me several tries to open the app and several tries to actually do a search. It takes minutes to get the information I actually need. And to top it off, today it is stuck on the load screen. I am using the latest iPhone 13 pro max

    I can honestly say it is the most frustrating, useless app I have on my phone, made worse by the fact that I have to use it for work.
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  • WORST APP EVER DESIGNED

    I have to use this app multiple times per day, daily. This has to be the worst app ever designed. It takes me at least 5 force quits just to open up the app. Sometimes i clock in for work, but it doesn’t register. So, I have to close and re-open the app just to check if it records my log-ins. It seems as if I am using the beta and they haven’t released the full version of it yet. Even after all the updates it has, it never fixes how buggy this app is. You should fire your app development team and hire somebody new. I really wish my company would use a different app. If I could give this negative star review, I would.

    Sincerely,
    Frustrated.
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  • Please add a outlook plug in

    As a lot of companies use salesforce to track communication made via email it would be very helpful if salesforce worked with outlook to create an automatic function of linking those communication to specific accounts within salesforce! This would be so much more intuitive for the user and make the system so much more seamless
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  • It works. So. Well.

    It’s 1:35am. Too many bourbons deep to be maintain professionalism. And your potential client is singing Karaoke, and tells you they want to sign up for your software product. And start service... in three days.

    Yep. Done. I’ve got my whole sales ecosystem in my pocket. SF mobile. Closed that deal. And will help me close the next. And the next.

    Work never stops. So be able to complete your tasks from anywhere.
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  • I have been trying to use this app from the very beginning

    The original version was so painfully slow it was pretty much unusable. It’s much better but still has a long way to go. I want to like this app but it’s clunky and it’s crashed several times while I was trying to use it. Given the size of SalesForce I think this is a very poor representation of the company and its abilities. I decided today to downgrade to two stars as the app has crashed at least four times today.
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  • Perfect app for collaborating!

    I have a team of 3 (sometimes 4) people that needs to get together and share ideas on our own time, away from work. Chatter/Salesforce is perfect. We post ideas and other team members post comments/suggestions. It all stays there as long as we need it. We can share pictures and files as well. If you collaborate with at least 2 other people, you need this app!
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  • Poor app for as large as SFDC is

    So many issues and poor UX/UI designs in the mobile app. The desktop version is great, but the mobile version lacks so many features and edits that it’s almost unusable. You cannot easily get section totals, tiles won’t scroll in place like the used to. The appear in a much more random order than the desktop app with no way to rearrange them for a better experience. It takes 6 or 7 steps to get into an opportunity which seems to negate the point of being ample to use a mobile device on the go. It’s almost unusable outside of a quick glance if using a basic numeral or pie chart tile. Good luck with anything else. Has not been a great 2 years with this app.
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  • Designed by Non-Salespeople?

    What is the opposite of intuitive?
    While engineers over at Apple are busy trying to figure out how to make their OS so simple my elderly mother could use it, the evil minions at SalesForce appear to have a singular focus: make the platform as confusing & difficult to use as possible, and then keep driving towards greater & greater levels of difficulty.
    Just imagine: a brainstorming session in one of the well-appointed conference rooms at Salesforce HQ…
    Product Delveloper 1: “What if we hid the contact info for the contact? Like, just buried it, where salesmen will spend up to thirty minutes trying to find the phone, email & address.”
    Product Developer 2: “Oh! That’s great! And to really get them foaming at the mouth, we’ll put info that’s completely irrelevant to making contact or to moving the relationship forward at the very top, so the mobile user has to scroll down and down (ad infinitum) to get to the ‘more info’ link.”
    Product Developer 1: “Ha ha I love it! But what if when they click on the more info link, it broadened the contact, but brought them /back to the top,/ so they had to scroll down /again/ to see what they were trying to see in the first place!”
    Everyone: *laughs*
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  • I love Salesforce

    I was at a stand still at my former job. Being a single mother I knew I had to do more. After late nights and early mornings of studying I finally graduated with B.S. in Business Administration Management, with Honors. Along this journey I found out about Salesforce. I have gained so much knowledge in a short amount of time, and I’m captivated eager to learn as much as I can. Thank you Salesforce for giving someone like me a chance. ❤️
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