Leave a Review Amtrak
Worst app ever
Just all rubbish really. Won’t let you book everything is difficult especially signing in.Chippy 512
thank you for updating the app!
Thank you for fixing the bugs on this app, I can finally add a new payment card again.a.z.e.r.t.y.
Status tracker
Amtrak website advised to download the app to track the status of train.
Downloaded the app and it totally provides wrong information.hArmEeT99
Amtrak
Amtrak app is great, it helps me plan my train rides on the east coast. My travel history includes Grand central station in manhattan as a middle point between New Haven CT for College. I was able to use the app to regularly book tickets at Metropark station in Iselin, NJ after getting dripped off and it only takes about 30 minutes to get to NYC, Amtrak travel FAST! The train stops to board new passengers for a max of 5 minutes and handles everything else en route. Only advice I have is stand on the ramp when boarding and be sure to rush to enter the train you bought a ticket for, once seated, after everyone has time to settle in, Amtrak personnel will go through the rows to check passenger tickets and with this app they just scan it, so easy and great! Amtrak business class is great too, high quality is what you get with Amtrak app along with the total travel experience.Show lessNFTStephy
Enjoying
I’m enjoying booking my travel with the app. Much better than the website!tetrapanda
Amtrak big homie
Amtrak is an exceptional transportation service that offers a superior experience to its passengers. The staff is incredibly friendly and accommodating, always going above and beyond to ensure that every passenger is comfortable and has everything they need. The service provided by Amtrak is top-notch, and passengers can expect nothing but the best from their journey. Additionally, Amtrak offers great features that enhance the travel experience, making it even more enjoyable. From comfortable seating to Wi-Fi connectivity, Amtrak has everything a passenger could need to make their journey seamless and enjoyable. All in all, Amtrak is a fantastic choice for anyone looking for a comfortable, stress-free travel experience.Show lessMartial vinny
7 state journey
Starting in New York, Philadelphia, Washington, Pittsburg, Cleveland, buffalo, and Boston.
All the trains have been on time, the staff at all the stations have been very helpful.
The 10 segment pass is brilliant and easy to use , coming from the uk the surf liner has been a new experience.
Well done Amtrak.Show less007 donny agent
Amtrak app
Keep logging me out so I have to keep resigning in and doesn’t keep track of my booking !Ksw1967
Lots of problems
The app needs a lot of work. Trip confirmations for passes seem to be an ongoing issue. The app regularly will say that there are no seats when you hit confirm. That requires you to go to the website and do the confirmation. A five second procedure can end up taking several minutes which is highly inconvenient.
Tickets in the app seem to be inconsistently placed on the Home Screen. You buy a new Pass for the month and the one that is at the top of the page is last months.
The status is all over the place. I can’t count the number of times the app shows a train being on time but the board at the Station will show that it is very late. People use the app to plan trips. If the train is an hour late leaving one station, it will likely be late leaving the next. But the app doesn’t carry those delays through the schedule.Show lessJoe Strauss
Time - Local or not
So far, the app has been pretty decent. The only problem I’m experiencing now is that the times are listed without reference to which time zone they indicate. That is to say, I booked a trip while sitting in the Eastern time zone and, as I look at my return ticket information (now sitting in the Pacific time zone) I wonder whether “5:27p” means 5:27 EST or PST. I’d hate to assume that it indicates local time and miss my train. No phone number to the local station…Amtrak customer service phone rep didn’t know either…kind of a glaring omission unless I missed a disclaimer somewhere indicating the time zone.Show lessSlobber_Dog
