Leave a Review AllTrails
MUST HAVE APP!
I absolutely LOVE this app!! I hike alone 90% of the time and I love this for finding new trails, staying in trail and keeping someone in the know of my whereabouts. I love the pictures, reviews and recordings submitted by real people so I can understand whether it’s something I think I could handle or not. The only downsides I’ve come across so far are 1) when you’re flipping through submitted photos, you can tap in the white area near the persons name who submitted it in order to see how long ago it was (ie a month, week, year etc) BUT! Be careful!! I’ve accidentally hit “suggest hide” on a couple photos and you can’t undo that!!!! Super frustrating!!! I’m not trying to flag or hide anyone’s photos! I just wanna know when it was taken. I’m sorry people! 2) when you’re looking for trails in your area using the map, you have to zoom in/out to the perfect spot for the trail markers to pop up. They disappear really easily if you zoom in or out too much in the slightest or if you move the map position even a tiny bit. I feel like those are both easy fixes.
I recommend any outdoorsy people download the app. It’s fun to pick hikes for each other when you live states away and then chat about them after you’ve completed them! I love this app!Show lessOriginalRedlayce
Good app, but ...
I have been using the app for hiking and mountain biking. It´s very valuable and makes you feel really confident and worry free, that you are following the right trail and that you will get home safely. Although, I have found 2 things, which need improvement : 1) I was recording my day hike and when I got back to my car, I wanted to save the hike, review it etc. But, there was no cell phone signal, which typically there isn’t, when you hike, so the application wouldn’t let me finish the process of saving/reviewing/adding comments. Then I drove back to town and wanted to finish this process. But the application, was basically asking me, if I want to continue recording, if I said “no”, the only choice it gave me, was to clear the data. Of course, I don’t want to add car drive to my hiking trip ...., 2) The other improvement is related to it. I think, if one is recording hiking trip and then forgets to save it, when gets back to car, the application should automatically detect, that obviously one is not hiking anymore, since the speed is > 10 miles/hour. It should then, ideally, ask you, if you want to make the car ride part of your recording or not. Actually, this happens to me a lot, that I forget to stop recording or that I’m not able to save the trip, because of missing cell phone signal.Show lessmt_shasta_hiker
Developer Response
Hi there - thanks for the feedback. The app will still be able to save your recording even offline. If you do see this again, please contact support@alltrails.com. In regards to stopping your recording, if you have accidentally driven off, you can adjust your recording on our website by following the steps at the bottom of this article: https://support.alltrails.com/hc/en-us/articles/360019244411Moderate Hikerbiker
The trail suggestions and information are very good and useful. I use the app for both casual biking and hiking. (As it’s advertised for both. Some suggestions. 1) Would be nice for the recorded route tracing to be a heat map showing pace along the way. Note, this also helps determine direction in intersecting and overlapping lines in a route. This is especially useful for biking and running. It would also to have heat mapped pace to be recorded on elevation diagram to see where I can use improvement. (How I’ve improved on uphill portions of routes, for instance). 2) I just went on a 1:18 route on my bike, recording and using the map for directions. iPhone X went from 90% power to 17% power. Another app I use for the same purpose has WAY LESS battery consumption. I would really like to use the Pro version of All Trails for biking, but this level of battery consumption will be prohibitive. 3) Would be great to have hike/walk, run, bike settings for All Trails. While most of the settings would be the same, I might not need always on map for running or hiking, and sampling rate may be different. 4) Integration with FitBit and/or Apple Watch.Show lessHungryEater0329
Love the app minus the crashing
Update: since uninstalling and reinstalling the app things are working beautifully again. And I have to mention Carolyn (who works in support for AllTrails) was fantastic at helping me!! She restored my faith in AllTrails 🙌🏽. So note for those having crashing issues, try uninstalling and reinstalling the app. Just remember your password and the email you used when creating😅.
I love this app, don’t get me wrong but lately it’s been crashing, sometimes 2-3 times a hike. I track my distance and calories etc so when you miss two miles because it decided to pause... gets really frustrating. Today it wouldn’t stay recording so I ended up restarting my phone and keeping the app opened (plugged into my battery back up) for about two and a half miles just to make sure it wasn’t conking out. Then I kept checking every 10 minutes like a lunatic to make sure it hadn’t stopped recording. Stayed on the entire time then but geesh. Hoping this can be fixed.Show lessDub23!
Easy and EASY
Love this app. So grateful they have so many trails listed and that people contribute comments pretty regularly. Some trails listed on the app are well-marked/defined (in person); others are not. I’ve had to use the app several times to locate the actual trailhead and to stay on trails that had forks in the path. So for trails not super well-defined, if you think you might go out of a cell service area on your phone while hiking, download the hike beforehand, so you have it for the whole hike. (It can be daunting to be mid-hike and have no idea which way to go, if the app stops working.) Also pay attention to the elevation gains shown for each hike on the app and read the comments. They give you a pretty thorough idea of what you’re in for. Keep in mind ‘Easy’ doesn’t necessarily mean the HIKE is easy. (That part depends on your fitness level.) It means the TERRAIN is easy. (Hence the need to pay attention to the elevation on a hike.)
Anything with more than 100 feet of elevation gain PER MILE is going to be a LITTLE bit of a workout (from the perspective of a 125 lb., 50+ year-old female in decent shape). But have fun and KEEP ON HIKING!!Show lesspnkmom2
All Trails is the best for anyone that loves to hike!
All Trails is such a great resource for anyone who loves to hike! I use the app for all my hiking! I love the record feature that allows me to track my progress on any hike, and I love even more that I can put my phone on airplane mode so that I’m not using data while on my hike and still use the record feature! I always check out the All Trails reviews from other hikers before heading out, and usually find that other hikers have great insight/feedback about trail conditions. The only feature I don’t love about All Trails is the rating technique that is used for hiking trails. Trails are rated as either easy/moderate/hard and I have found through my experience that trails aren’t very consistently rated. I’ve hiked some trails that were rated as hard and the hike felt easy. I’ve hiked some rated as moderate and the hike felt hard. I understand that rating trails is a challenging component of hiking due to different levels of experience and fitness, however I would love to see an option where hikers who have completed the hike are able to submit their feedback on how challenging the hike was from 1-10. I think, overall, a 1-10 scale for how challenging a hike is would be extremely beneficial. Overall, I absolutely love All Trails and use the app daily! I recommend it to anyone and fully support what they are doing! Keep up the great work, All Trails!Show lesskrazykendall13
So close to perfect!
Considering I only have one negative thing to say about the app as a whole I will put that up front. I wish I could reverse a loop trail!!!
Other than that I have been using this app happily for about a year. It has absolutely saved me from unplanned miles on poorly marked trail junctions. It has helped me introduce people to hiking and backpacking. I use it any time I am in a new place and can always find a trail, or a drive worth taking.
I use this app on every bike I take, weather that is an hour or a multi-day backpacking trip.
It has REPLACED my need for a dedicated GPS device. I don’t recommend it but honestly I don’t carry maps or books either, this has simply replaced them and that means saving weight (I mean always carry your map...lol)
I am a pro (paid) member and so long as the app continues to update and add new content I will continue to pay to use it.
I don’t really understand people complaining about it not working without cellular coverage! If you are going somewhere without cellular coverage you should be a pro member if for nothing else your own safety!!!! You should have a downloaded map! On top of that your phone can last for days on airplane mode with active GPS. Compare the fee to any GPS device, map books, etc. and you will see you can pay to use this for years before approaching those prices.
Thanks AllTrails! For the saved miles and countless hours planning my next trip!Show lesssir nok
Poor customer service
First, I give all trails 2 stars instead of 1 star because the app itself is a very good app for locating trails and specific activities you can do on the trail like camping, biking, trail running, and whether or not you can take dogs along with you. It is useful information for planning purposes and understanding what is accessible around you that you just may not know. The pro status is greatly enticing as you are able to download maps and other features to utilize offline however I have no idea because I was unable to use it. This is where my negative review is derived from. I purchased the 3 year pro status however it did not upgrade my account. Not a big deal because customer service should be able to upgrade it on their end right? Wrong. They charged my account and proceeded to give me the run around never solving the issue. I did my due diligence and provided proof of receipt which displays the email in question but no dice. I had to result to disputing the charge and writing this review instead. The free app is great but just know that if you upgrade to pro status you might be rolling the dice and not receiving what you paid for.Show lessUnity04
Above and beyond
I’ve been using the app for a short amount of time and I love it! Trying to google hiking trails only brings up 2 or 3 around my city that are usually overcrowded and not that great, but this app has over 100 listed in my little town. It has everything that I could ask for and more—filters to search certain trails (bike route, allows dogs, waterfall/rivers, etc), difficulty ratings, weather forecast, reviews, photos, trail length, personal stats, and more. Some of these trails are in the middle of nowhere and you can pull up directions to drive to the start. It tracks your time, elevation gain, miles, and your route. You can save your favorite trails, and the ones that you have completed will show up on your profile. I haven’t been hiking a whole lot in the past, but now I have been going several times a week and I still have a lot of trails saved that I want to try! It’s like a social media app for hikers. If you like to hike (or if you think you want to start), I would recommend downloading this app. It exceeds my expectations and I have never been so motivated to go out and explore!Show lessPocket Frogzzz!!!!!!! :D
Great app with one major flaw
I’ve been using AllTrails for a couple months now and I love it. It is a 5 star app by far, yet that is not my rating for it. There are a few quirks I have with the UI, but they are not worth mentioning as they are minor and do not effect the app use whatsoever.
My only real issue, which caused my 4 star rating (which killed me to do so), is the fact that you CANNOT LAUNCH THE APP WITHOUT A CELLULAR OR WIFI CONNECTION!! It is ridiculous, plain and simple. I am a Pro subscriber to AllTrails. I did this solely so I could download trail maps prior to going in case I lost service on the trail. That feature works beautifully. But let’s say you download your map, head out to your trail, arrive and go to open app to use the map that is already saved on your phone. Guess what?? Unless you have service, you can’t open the app! So it’s essentially useless. The last thing I want to do is have to add “open AllTrails prior to leaving home” to my to do list to get ready.
AllTrails, lets be real for a minute. Hiking, biking, exploring, etc. are all off the grid things! Chances are you won’t have service if you are in a remote location. Fix this issue!! Make an offline version of your app so that paid users who have already downloaded maps can actually use them!
With that said, this is an amazing app that is worthy of 5 stars. It is just failing miserably in one particular area that is critical to its use.Show lessEvoRacer37
Developer Response
Hi there - we're sorry to hear you are having trouble launching the app in low-signal areas. We'd recommend setting your phone to airplane mode to help get the app launched. One you open the app, you can access downloaded maps by tapping Plan then Maps. If you are still running into issues, please reach out to us at support@alltrails.com so that we can help troubleshoot!
