Leave a Review RBC Mobile
Missing 1 big feature for cross boarders accounts!
Overall decent app. I recently moved to the US and opened accounts with RBC so I could move money back and forth easily. Biggest issue I have is I can’t link my RBC Georgia account in the app. Keeps saying “we are experiencing technical difficulties”. Fix this and easily a 5⭐️ app.Wo.Millz
Developer Response
Hi there, I'm sorry you are experiencing this. There is an issue right now preventing the linking of accounts in the RBC Mobile app, however you can link your CAD and US banking accounts using RBC Online Banking. Once they are linked in the Online Banking, it will automatically link in the RBC Mobile App. - ChrisKeep having “technical issues”
The app is normally great but every once in a while the app has “technical issues” that prevents it from being opened for hours or more. It’s extremely annoying and inconvenient.Emax3729
Developer Response
HI there, we were experiencing some technical issues on July 5 that were later resolved, we apologize for any inconvenience. Please let us know if you experience any further issues. - ChrisCan’t link US accounts
App is great overall, however you can’t link your RBC Georgia accounts. It’s weird because at first the app is able to detect which US accounts you have open, but entering your username/password fails with “we’re experiencing technical difficulties.” Would be really helpful to have access to my US accounts in the app since the US branch doesn’t have a specific app. Having to do everything in the browser is a drag.
And no, I’m not calling a random phone number for this to go nowhereShow lessAllstarbeauch
Developer Response
Hi, I'm sorry you're having this issue. We would like to review this with you, please give us a call at 1-800-769-2555. - AndreNo longer able to see transaction amounts in notification alerts
The latest update (early November 2022) changed the way I was able to view a notification when a transaction occurred on my account. I no longer see the amount transacted. It now only says that a withdrawal or deposit was made. I have always been able to see the amount until now, and it’s just a waste of a notification. Please just fix this. I don’t need to waste my time speaking with anyone when this is on you RBC.Show lessRizmabe
Developer Response
Hi there, the push notifications no longer show the specific transaction details for alerts received. I am sorry for any inconvenience this causes, I will share your feedback with our developers. However, you can view the details of the transaction using Text or Email alerts, or by viewing the Alert Inbox in the RBC Mobile app and RBC Online Banking. - ChrisIncompetent
It’s been over a full month and two factor authentication is still not working. Preventing me from mobile online banking. How is this possible!!!Jjjeeeere111
Terrible
Only thing worse than this app is having to stare at this logo on a Canadians jerseyB.A.C.O.N
Still trash
Amazing how a large corp can’t do proper quality testing before releasing an update. The balance widget is still broken where it only shows one account and the other accounts are cut off. This is a high school level styling mistake. Fix this already!! I’m on a 7 Plus with latest iOS 15.6.
Update: No, I’m not gonna waste 45 minutes on hold to tell you everything I just wrote that should be simply understood.Show lessBradStudio
Developer Response
Hi there, I'm sorry to hear you are having this issue. We'd love to help you out with this, please give us a call at 1-800-769-2555. - ChrisTerrible app
Been close to a year since I reported that US accounts can’t be linked and displayed in app. They even acknowledged it’s a bug too. Terrible company. Can’t wait to dump them.Art Bunglington
Was good until I moved
Was a good app initially. Had some issues connecting my RBC US account with my Canadian one. Have been receiving error messages for weeks. Nothing has been fixed. It used to work until I moved to the US. Now I cannot reconnect my accounts. Kind of a pain. Makes me want to port my funds to a US based bank.Show lessAnellaa
Developer Response
Hi there, sorry this is happening for you. We can help you relink your accounts, please call us at 1-800-769-2555. - ChrisNot sure what is wrong with the app
I cannot login in my account. I share password between the Mac and the phone. The password works perfectly on the Mac and doesn’t work (ever) with the mobile app. If I try two times in a row and don’t get it right the app locks my bank account and I need to restore the password. Uninstalled. I’m tired of wasting my time.Show lessR0bb
Developer Response
Hi, I'm sorry this is happening for you. Please give us a call at 1-800-769-2555, we'd love to help you out. - Chris
