RBC Mobile User Reviews

RBC Mobile
RBC Mobile
Royal Bank of Canada

Top reviews

Leave a Review RBC Mobile
  • Banking simplified.

    This is how banking is supposed to be, everything done with the tips of your fingers, the best function for me is cheque mobile deposit. But I think the direct investment should also get an app as there’s competition out there that has rolled out various apps for investment purposes. This will go a long way in making RBC more competitive as everyone has gone digital.
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    Developer Response

    Hi there, simply open your RBC Mobile app and select "RBC Direct Investing" on the main login page, under the drop down menu. Hope that helps! -- Jordan
  • Login experience is broken

    The app doesn’t do face or password login after not using it for a week or so. It gets stuck spinning or on the login screen refusing to accept the password I’ve set it to a week ago. Tried calling support but they just reset password. The app itself is great once you can login.
  • Impossible to deposit Canadian cheque

    The mobile cheque deposit function in Version 6.7 does not work, on my iPhone 7 running iOS 13.3 as I am trying to deposit a cheque issued from Canadian government.

    In the past 5 days I tried numerous ways of picture-taking using the app but the photos were all rejected. I tried bright natural & bulb lighting, dark surfaces without reflection, video or auto mode and manual mode, with and without flash, and different distance or framing to contain 4 corners. I also deleted the app, shutdown and restarted the device and reinstalled the app, and attempted on a different iOS device iPad. None worked. However older version of this app worked well on this same device in successfully depositing cheques.

    Customer service denied any problem and said nobody else has reported this problem. This is a very frustrating experience, considering Canadian banking is going paperless but electronic means are not reliable and online customer service is indifferent and insolent.
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  • Cheque deposit fails sometimes

    From time to time it will fail even though the cheque is a canadian cheque. This is annoying otherwise is good
  • Access to accounts

    The flat form you use is fantastic.
    Using cutting edge technology you make it very easy for clients to make deposits, transfer etc.

    Developer Response

    Glad to heat it! Making things easier is our goal! -- Patrick
  • Broken (doesn’t open at all on iPhone X running iOS 13.2.3)

    App crashes on launch on iOS 13.2.3 with an iPhone X. Can’t get past splash screen. 👎
  • Great App!

    I’m surprised to see such such a low overall rating. To the people complaining and leaving 1 star reviews, please check out the other banking apps. This is easily the most intuitive and well designed one out there today, most apps still don’t even support FaceID and the UI on those other ones is pulled right out of 2005.

    Devs have done an overall fantastic job with this app, plenty fast and has never crashed on me once. Overall 5/5 stars from me, I just have one small request and that is to implement an option for ‘dark mode’ in the next major release it would be greatly appreciated.

    Thank you
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    Developer Response

    Thank you so much for your feedback! We're glad you like it and will be sure to pass along your suggestion to our Devs :) Take care! -- Jordan
  • Viewing US Credit Card Charges

    This app is the Canadian version and you can only see the Canadian credit card charges. A different app for US credit cards is available; however, there is also a link in the Canadian app that opens up the US account in the internet browser and I can then see the US credit card charges.

    Developer Response

    Hi there, is your US card with RBC Bank USA? If so they have their own separate app :) Please call our Digital experts for more details @ 1-800-769-2555 -- Jordan
  • iPhone XR Home Scree

    The app works fine when you are using it, but it will not show one my screen. I have to launch it from the App Store or through settings.
  • RBC Mobile crashes on IOS public beta

    The app crashes on open for everyone on the latest IOS public beta

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