RBC Mobile User Reviews

RBC Mobile
RBC Mobile
Royal Bank of Canada

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Leave a Review RBC Mobile
  • Major bug needed fixed soon

    After selecting a currency from the drop menu, the page was zoomed in and cannot zoom out. As a result only a part of the left screen was visible. Problem was persistent since March. Please fix it. 😞
  • Ok for banking. Lousy for Direct Investing.

    Ok, so the banking functionality works. I have two other banking apps and this is in the middle of the pack. The Direct Investing portion of this app is terrible: screen navigation and reporting of useful information are the awful standouts. For instance, you can’t just return to the previous screen - you go almost all the back to the original screen ( which has at least as much real estate focused on trading with points as anything else ). Security details - it takes a lot of work to see current price. Work on this app, please!
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    Developer Response

    Thanks for taking the time to share your feedback on the RBC Direct Investing app. Your input is appreciated and we will pass it onto our RBC Direct Investing team. -- Kevin
  • Onboarding replays every time

    Hi dev team,

    Like the app, but since it’s been updated, I see the “What’s new” onboarding every time I launch the app. I click “don’t show this again” every time, but it’s still happening.

    Thanks!
  • Resetting monthly budget in new feature

    What is the point of releasing a new NOMI feature for budgeting if it is not fully functional? I was able to successfully set my transportation budget once. Now I cannot remove it or update it, after spending some time looking for how to even do this from the app settings. Really disappointed in the lack of foresight from developers and QA that implemented this feature, please consider patching this bug or rolling back until it works properly.
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  • Rubber Band Effect

    Can you please add the rubber band effect when scrolling. It was working perfectly before you updated the app to the new UI. The absence of the rubber band effect feels really weird.
  • Doesn’t show RBC US cards...

    Which is a pretty big flaw. Also no way to customize what accounts to show in the quick view.
  • Cross-Border Features Not Working

    The latest app version, updated 22June 2018, touts new cross-border features for those of us who also bank with RBC Bank (Georgia). Unfortunately, those features are not working, as I can’t link my U.S.accounts. I get a pop-up that talks about “technical” issues. I’m using the app on an iPhone X, running the latest version of iOS.

    Also, why not make it a lot easier to offer comments and feedback? It’s not intuitive at all, and when I clicked on obvious links, they had nothing to do with feedback on the mobile banking app.
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  • Cut widget

    The app is good but there is improvement to be done.
    - The check deposit should be easier to access. Maybe letting us personalize the bottom bar like some app do?
    - also, very annoying is the RBC Mobile cut widget on dashboard. I have a checking, savings and a credit card, the last one is cut in half and is not visible in the widget, because the widget is too small (height).
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  • Good but buggy

    Makes some banking tasks easier but it seems mostly designed to promote more RBC products instead of actually helping customers. For example the “instant access bar” along the bottom can be customized, but you can’t remove the RBC wallet button (which launches that app every time you brush it, super unhelpful) and my choices always reset back to RBC’s defaults the next time I open the app. Another example: Mobile cheque deposit is hidden away deep in the menus, but there’s a nice big button for applying to get another credit card. 🤷‍♂️
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  • E-Transfers don't work now!

    Like another reviewer, e-Transfers don't work now! Repeatedly transfers me to a RBC web page & tells me to update my app yet my app says it IS the current version. Deleted & downloaded, same crap. Thanks RBC for screwing up immediate customer payments! Fix this & respond to me & the other reviewer (Cdn store) as you have others who posted other problems! And, BTW, I can't even submit a review through my Canadian iTunes account!!! Are you not taking negative reviews now???
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