Schoology User Reviews

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Not at all user friendly

My sons school district has used Schoology for quite a few years now. One would think that over time, it would developed a more user friendly interface. It clunky to find assignments, notes from teachers, etc. it requires going under several different menus to find anything. With the update this year, it’s more like they took the webpage and shrunk it slightly and called it an app. The whole page doesn’t fit into the phone screen, she if I am reading grades or a post by a teacher, I have to pull the page left and right, to read each line. Even the My children screen when grades are posted is like this. I have to drag the page across my phone screen to the left to see a grade that posted. This used to fit in the screen so I didn’t need to figure out which line the grade belonged on. It’s like it’s getting less user friendly as it goes along. Since most people are using an app on a phone, one would think the app would be designed for a phone screen.
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Now nearly useless

Latest changes have certainly been for the worse. Almost unusable on my iPhone. No longer fits the screen properly. Homework in the calendar used to be easy to see on the right hand side of each kids homepage, no longer, have to dig in to the app to find it. Scrolling is unstable slow and tricky. Did anyone actually test this with users before release?. Amazing that a perfectly usable app has been so crippled.
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Response from developer

Hi there. We're sorry for the inconvenience. This issue has been escalated to our Engineering team. This means that we understand this area of the app is not working fully as intended, but prioritization of this issue is weighted against more urgent issues and other features we are developing. In the meantime, we recommend trying a mobile browser to switch between multiple children in this view. Thank you for your patience.

A headache to try to use

I took me 2 days to figure out how to switch between my students. Oh, it's not under the 'my children' tab. There isn't anything under there, actually. Nothing is found easily. My son is at the high school now & I haven't figured out how to add the new campus to my 'buildings' list. Nope, it doesn't automatically happen. I have all notifications set to 'on' for email & app notifications & I have yet to receive one. There is no 'parent view' to be able to see what is going on in chronological order. You have to view each item as your student. So you have to check each class, for each student. And the 'courses' tab does not scroll down so you can actually only see the top 5 courses. So I hope you don't need those other 2 for anything!! I hated this app last year & now that my kids are at different campuses I hate it even more!! The website is less ridiculous, but seriously, why have an app at all if it's such a pile of 💩?? I'm on an iPhone X with the latest operating system & my app is updated. Stick with the website if you must use Schoology.
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Buggy and not Mobile Friendly

This has to be one of the most frustrating apps I’ve come across.
It’s slow, buggy and not scalable to mobile devices.
Incredibly poor considering we, as parents, are supposed to track our child’s performance and homework tasks with it.
I can’t believe this has now become the chosen software for NZ schools....disappointing!
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Response from developer

Hi there, we're sorry to hear you're experiencing issues with the app. We encourage you to reach out to your child's instructor and/or system administrator to resolve any specific issues. We also welcome feedback from our users who might want to suggest ideas to improve our platform in our Feature Ideas forum: https://bit.ly/2K2siqP.

So many flaws

Schoology is low quality compared to most other apps I have seen. The general idea is fine, but there are just way too many flaws. Additionally, there are certain ways that schoology makes me want to not live. For example, I was doing an online assignment for my math class. My connection drops for literally one second and refreshing results in getting kicked out. I messaged the teacher, but it’s due in 30 minutes. I don’t know anything about making a website, but I know that this is a terrible way for it to function. The whole thing just seems a little lazy to me. Usually the app is pretty slow. The viewer is trash, and any image or video you upload is horribly compressed. You clearly do not understand what your main audience wants. As a student using schoology, working with it increases my chance of self harm by 20% or more. Please fix your numerous issues. Using schoology increases my blood pressure and decreases my life span. I hope you can fix many of the frustrations I have encountered during my use of schoology.
Thank you for reading.
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Frustrated

As a parent of a 6th grader, this is my first time using this app. Almost everything my son does in class and assignments for home revolves around Schoology. This is absolutely the most frustrating app I’ve ever used and having to try and navigate it on a daily basis is a nightmare. I can’t tell you how many homework assignments we have missed entirely because we couldn’t find them in all the folders and general disorganization in this app. Why isn’t there a section just for HOMEWORK with each class listed with the homework and due date next to it??? Instead I have to go through each class individually and if the teacher didn’t create an update on the side, I have to try to go through all these folders to try to find it. Using this app on my phone is also useless because most of the files are too big to open in the mobile app, so I have to get on the computer every single time I want to check something. This app definitely needs a lot of work, I’m dreading having to deal with this for another two years. 👎
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Please put a Search option on there?

Very good App.

Can you please please put up a Search option?

Great school app

Schoology is a great school app but an improvement would be once we have submitted a task it should come of the due date screen so we know what we have submitted and what we haven't.

💙🎅🏼🎅🏼🎅🏼

i helped my mom do the laundry and made her tea after work, my grandma clean up the dirt around the garden, and gave my extra change to a homeless man that i got from subway.

Response from developer

Thank you for your feedback!

Bad system, worse app

Schoology itself is a poorly designed system that attempts to turn what ought to be like a project management system into a friendly Facebook like interface, resulting in a system that is bad at being either. It is confusing and difficult for students and parents to navigate and actually know what needs to be done when. This is largely because it doesn’t enforce any standardized input from teachers, because it isolated courses from each other too much, and for parents, because they have to navigate to each student and then within each student to each course in a way that far too often requires two steps. For example, clicking on “courses” seems to open a page, but it’s really just a modal. So the user thinks that after selecting a course, they can click back to get to the courses list. Instead, you go back to the page before. The iOS app makes all this worse because it’s not a true native app, it’s a custom web browser that wraps the website. It cannot, however, display certain kinds of content internally like the website can. It tells you the content is unavailable. Most of it you can actually get to if you zoom in and find the external link, but this is very poor UI design. I would recommend school systems not spend the enormous amount of money this system must cost. As for the rest of us - we’re stuck with the schools’ bad decision, but you’re slightly better off going to a computer and avoiding the app whenever possible.
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Response from developer

Thank you for providing this feedback. Please consider posting a Feature Idea in our Community Forum with use cases and details to help us better understand your improvements for our mobile app: https://support.schoology.com/hc/en-us/community/posts/115006474207-Welcome-to-Schoology-Feature-Ideas

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