Pastel User Reviews

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  • Wallpapers aren’t saving, some distorted

    I was really excited following the development of the update that allows more styles of wallpaper generation.

    However I’m running into a couple of issues on my iPhone 13 Pro.

    The wallpaper images no longer save to my device. The reference cards still save just fine, but the app will let me “save image” for the wallpaper but nothing happens and the app resumes as normal.

    The other issue I’m running into is that both the Ball Pit and Pyramid styles don’t produce great images when set to the native phone resolution. The images displayed seem to be really zoomed in, so much so that I can see the artefacting on the image near the edges of the 3D objects, and a really heavy blur filter applied. These distortions aren’t present for landscape or square aspect ratios, but these images still can’t be saved.
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  • Nice but needs iCloud sync

    Overall this is a great app but without exporting / importing or better yet iCloud sync support, it's not a yet pro-level but it has potential.
  • Really good app. One suggestion

    Really love this app. One thing that would make it even better is the ability to support gradients.
  • Custom palettes costantly disappear, no real product support or documentation

    I recently purchased and downloaded this app a few hours ago to my Mac Pro running macOS Monterey. I spend an hour creating several custom palettes I put into a "collection". Suddenly, all of my palettes were gone. The "collection" was still there, but empty. I tried a few tests (making more colors, palettes, collections, open/close the app after creating them), and the palettes would either disappear out of the collection, or the palettes might still be there, but empty of colors. There is no real support for tis product. A webiste/support linke in the Apple App Store goes to webpage, which in turn, has a link back to the App Store. There is a Twitter link, where I suppose that is where we're supposed to learn how to use this app and get support. But I don't care to use Twitter, certainly not for support on a product I spent money on. I see no way to get real support nor a refund. Hopefully others are not having similar loss of time and productivity with this app.
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    Developer Response

    Hi SomDowns, Sorry to hear about your experience. We have a support link on the website that lets you get support via email; feedback@highcaffeinecontent.com. Twitter is for providing realtime support, best for minor issues or questions you just need a quick answer to. Email is preferable for crash logs and the like. You can, of course request a refund through the App Store (https://support.apple.com/en-ie/HT204084), as it handles everything to do with payment processing. It sounds like there might be an iCloud syncing issue at play here (see also https://9to5mac.com/2022/01/24/icloud-syncing-issues-are-plaguing-third-party-apps-as-apple-stays-silent/), but I'd love to hear if you're still running into the same problems. Please reach out if you'd still like to debug/fix this, but I totally understand if you're just happier to get a refund as per the steps above. Hope that helps!
  • Great App

    I just gave you 5 stars because I think your app is amazing. I just wonder how to erase a color I added to a certain palette?
  • Much more than a colorpicker (but oddly, not a colorpicker)

    This is a great palette management tool, and it does what it does really well. If you just need a colorpicker, though, this isn't that: In fact, the only way you DON'T bring colors into this app is the one way I (perhaps foolishly) had assumed I would -- By using a system-wide keyboard shortcut to pull up an eye dropper to select a color (Hint to the developer: This would be a great addition).

    Regardless, it's a great organizer, and I paid for the full version -- even after realizing I'd also need a colorpicker to go along with it (ie, my only issue with it lies with my expectation rather than with the app itself).
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  • Amazing app but one flaw

    This app is great for those who need color palettes and palette ideas, especially for procreate. You can even get a palette by importing a photo! I have one issue though. You can have a palette widget, and it will ask you to put the name of the palette you want to use. It can be a nice decoration, especially if you want to display a certain aesthetic palette or a palette Pride flag. No matter now many times I enter or change the name, the right palette won’t come up! Maybe you can change the way we change the palette in widgets so that we can visibly see which one we are choosing. Just an idea, but great app otherwise!
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  • Palettes disappeared after MacOS update

    I've been using Pastel for the past several months and have been pleased with it—but recently, I updated my Mac, only to find that all my custom palettes disappeared! I don't know where to find them—was there something involving an API change or plists that got rid of the custom additions? Since I use this app in my work, losing content is unacceptable. Please address this problem as soon as you can.
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    Developer Response

    Hey there Really sorry to hear that, that sounds devastating — please reach out to feedback@highcaffeinecontent.com so we can see if there are any options to recover your library
  • Love this app!!

    Shooting a documentary and this app has been essential to me developing my lookbook. If you have control over the look of your project then its essential to have help developing the look that will help you tell part of your story. The look and mood that you obtain from your colors in your movie or project are just as important as the words you write down in your script or the picture you draw ... Don't neglect your project and don't get caught off guard having never made the effort to choose a look for your project ... get this app!!!!
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  • really needs eyedropper color picker

    it can import and choose colors every way you can imagine except for the way you would likely expect. there isn't a way to simply pick a color that is in other app windows. wel, there is a way. screenshot it, then import the screenshot and it will pick all of the colors for you. that's incredibly cool but most times i want the color of a specific pixel in another window. it will easily be a 5-star app, once it has a simple eyedropper color picker.
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