Leave a Review Private Photo Vault
HELP!
Please help! ☹️ I haven’t update this app and says it needs to be updated to work with iOS 14 to use the app but then l found out about the update. So I stopped right there and saw you have removed the iTunes album, that it doesn’t exist as an album anymore. This is really terrible! I have over 500 photos in there! How am l going to move those photos to an album I worked so hard on my photos! And also, did you change the keyboard to enter the passcode? Why?? My passcode onIy contains lowercase letters. I didn’t enable passcode recovery. How am I going to type in letters with that numeric keyboard that only types in numbers? If I update to this version, the app’s keyboard will change and photos I had in the iTunes album will be all gone! This is terrible! l’ve been using this app for 3 years now, I installed this app 3 years ago(August 1, 2018) and I worked so hard on my photos, my photos are very important, how are they gonna come out that perfect again. I’ll never access my photos again because l can't enter the correct passcode with letters. 😭
I need this fixed. 🙁Show lessPrince Derek
Developer Response
First of all sorry for the inconvenience. The files that were stored on the iTunes album are now stored on the Main Album. Could you please contact us to https://privatephotovault.com/support so we can help you fix your issue?Feature Request Please!
I really like this app and has been using it for years, this is actually one of the first Photo Apps I’ve used for the longest time. I must say that I’ve never had any issues with the app at all but some small issues that’s not a big deal. Anyways I would like to see Dark Mode, and those big Square Album Icons to see photos better and such. It’s bright sometimes when viewing the app at night or dark places, and being able to view the Photo Albums as those big Square Icons would be amazing! ( Similar to those Photo Albums from Google Photos and such ) would love to see an option for that customization! Otherwise this app is amazing and hope everyone loves the app aswell! I also purchased the Premium just because the developers are great!Show lessI'Am Zarian
We’re all my photos
I’ve been using this app for about a couple years and broke my phone recently I restore my iCloud but the apps didn’t come up so I re downloaded this app and every time I try to log into my account to get all my 5000 photos it keeps saying that it doesn’t exist this is very sad to me i emailed support and have not got a response at all I don’t know if this is a scam or what but I know I want my photos I have personal and last photos of my mother and other family members that have passed on this is unprofessional once again I’ve emailed private vault and their come back with a response on that is they just upgraded their system to where logging in is a possibility I upgraded my phone from the seven to the 12 it literally did not come like the rest of my cloud apps it logged me out and then told me to login in and when I put the email that I’ve used for many years it sent me an email and said that I’m not even in their system which is a lie do not put your photos or things that you would like to keep because if something happened this app has no concern about your well-being download GOOGLE PHOTOS best app you can possibly haveShow lessassfffhj
Developer Response
Sorry about any problem you've experienced. We do offer Cloud Vault backup and syncing but you need to make sure this is setup before you get a new device. If your photos aren't uploaded first, there is no backup to restore from.Excellent app, just needs one addition
I have been using this app for about 2 years since the one I used to use stopped being supported. I have really enjoyed it. I quickly upgraded to the pro to utilize some of the features like decoy and no adds. It has worked great and continues to be supported and updated.
One suggestion I have, the app I used to use made it easy to move photos to the decoy login. I was able to just label the photo or the folder as decoy. Seems like the only way I can add things to decoy with this kne is to move them back to my phones album, then re upload them to the other login. It is really time consuming to do it. Any way you can make a feature to be able to select folders that are available in both the main login and the decoy?Show lessWmderrik
Great but needs improvements
This is the very app I use to store extra photos. I’ve used it for 9 years now. However, it needs improvements.
- When I add multiple photos into any folder, it places them completely out of order. This makes it annoying to move them around into the right order.
- When I select multiple photos in the recent folder, it gives a white screen with an error message saying “can’t connect to iCloud, try again later.” The only way I know to avoid this is to slowly select photos and not select over a certain amount at once. I feel I shouldn’t have to do this workaround.
- About 2 years ago, my old iPad was wiped due to its battery dying during an iOS update. I was able to recover everything else using my iCloud backup, but when I went back to the app, everything was gone. I had probably a couple of thousand images, *poof* gone. There needs to be a good backup option so this does not happen in case of device loss.Show lessPhilippeBoudreaux
A fabulous app has tanked! DON’T TRUST THIS!
I’ve used this app for years. I used to love it and recommend it to friends. However, all that has changed!!! Somewhere in the various iOS 13 updates two bugs appeared. First, when typing in a new password for a new file, the number keyboard shifted back to the letter keyboard after the first number entry. Second, and far more serious, when a series of photos were entered into a file from the Apple Photos app, the original order of the photos was scramble!!!
I immediately reported these bugs to Photo Vault support, and was informed that they would be fixed when iOS 14 came out. Well, iOS 14 came out, and the bugs remained. Being a patient person, I waited until Apple’s next update, iOS 14.1 came out. Still the bugs remained!!! Yesterday, iOS 14.2 was released and guess what? The bugs remain!!!
The designers of this app either can’t or won’t fix the bugs reported above. Time for me to find another app to store photos!!! Save yourself the grief of having to move photos to a new storage app and don’t give this one further consideration!Show lessRangerMac61
Perfect
I’ve used other photo & video safes before, but this is the best one. It lets you choose between biometric (Touch ID or Face ID) or passcode unlock, and it automatically deletes your photos after you move them if you a hide to do so. You can move the photos and videos in & out of the vault at will. Best of all, my photos and videos are safe. I upgrade my iPhone every year, and for the past 3+ years, I’ve had no problems transferring from one phone to the next, and haven’t lost a single photo. I can’t say that for other similar apps I’ve used in the past, when upgrading from an old phone to a new phone. I would recommend this app for anyone who wants to keep photos & videos private and secure.Show lessZack Daddy101
The vault you’re looking for
This is it, the best photo vault I’ve tried for iOS. Set passwords to photo albums, photo/video/gif capable, decoy password and more. Runs smoothly, no bugs unlike other apps I’ve tried. Sure, some features are paid which is completely fair. If you don’t like paying to support the devs you can use it with limited capacity for free. After you know you like it a one time payment is perfect. The only downside is while their privacy policy is good, it’s not perfect. Not spying on the stored media is good but no meta data should really be sent. Switch over to securing all your photos/videos by default with this app, and use DuckDuckGo or SnowHaze for browsing. The one included within this app also is lackluster for privacy.Show lessChaos Hawk
Best in class for photo security
One of my friends recommended this app to me years ago for securing my private photos and videos. I’ve now been using it since 2015, it continues to be supported with each new version of iOS and they provide good customer support when needed.
To break down the features that I like, the break-in report and decoy password are really cool. The break in report will take a photo whenever someone tries to get into the app. It is great for detecting snoopers. The decoy password gives you a whole separate account you can login to that opens to a different set of photos. This is perfect if someone wants to know what is in the app.
The app has the ability to create a pin for the overall app as well as passwords for each of the individual albums.
When you import photos from the photos app, it asks you if you’d like to delete them from the Photos app which is really convenient. Just make sure you also delete them from recently deleted too.
Looking at some of the reviews, it looks like people are forgetting their passwords. The app gives you the ability to set a backup email address, so if you set that setup you are fine.
Each update brings new features. I’m glad to have picked this one. It is fast, secure, reliable and feature rich. I highly recommend this app if you want a well supported app for securing your photos. I’m excited to see what they add next.Show lessAppleman7934
Great App But. . .
This is definitely the BEST photo & video storage app, hands down! It quickly uploads all of your photos & videos, regardless of how many you have selected.
However, this photo app takes up a lot of storage on your phone. It’s really no different from you just keeping your photos & videos in your camera roll to be honest.
My main issue with this app is that there is literally no way of your pictures & videos being backed up. I tried to transfer all of them onto my laptop but after multiple attempts, I gave up. I was trying to transfer my files from this app to my laptop for hours but it doesn’t allow me to do so.
I can’t trust this app because I lost hundreds, probably thousands of pictures/videos about 2 years ago when my iPhone 7+ stopped working out of nowhere. My iPhone was in this restart loop where there was no way of me manually turning it off or being able to access the lock screen. It was in this loop where it continuously restarted by itself. I was hoping that after the battery died, it would go back to normal once I charge it but it didn’t. I had to replace my phone with a new one. The huge disappointment was when I realized that nothing was backed up into the app when I downloaded it on my new device.Show lessTurkish_Princess
