Good but slow
This app is good overall. I love the info it gives me about my portfolio and seems to have a lot of functionality that I haven’t had a chance to use, yet.
The gripes I have is that this is THE slowest app of all the apps I use from logging in to editing my profile, to almost everything I do in the app. It also doesn’t integrate well with using sms as my 2 factor authentication method. Every time I want to use the app, I hesitate because it takes sooo long to load - and end up using it maybe 20% of the time I would normally (if it were as fast as other Fin apps on my phone).
The gripes I have is that this is THE slowest app of all the apps I use from logging in to editing my profile, to almost everything I do in the app. It also doesn’t integrate well with using sms as my 2 factor authentication method. Every time I want to use the app, I hesitate because it takes sooo long to load - and end up using it maybe 20% of the time I would normally (if it were as fast as other Fin apps on my phone).
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Not a Trader (or a traitor)
I’m not a money guy. I usually invest based on companies I like rather than ones the market looks at with hopeful expectations. This app has been cool. I’ve been able to buy stock like I’m shopping online for a Christmas present. It’s very simple. There’s some research tools that seem handy, but I just buy what I like anyway. Good app!
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Why make things so difficult.
In previous versions of MLOL it was easy to group accounts into categories for viewing. I have not been able to do this in either version of MLOL that are currently available. I have two new accounts that I would like to add and have not been able to find a way to accomplish that.
If if can be done, please have someone contact me to complete this simple request. If it cannot be done, why not?
Grant Somerville
If if can be done, please have someone contact me to complete this simple request. If it cannot be done, why not?
Grant Somerville
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Fails to launch
It seems like, about monthly, the app fails to login with my touch ID, with a spinning logo that never stops. It would be nice if, after 20 seconds of this, it would give me an indication of what to change in my environment, or tell me something (ANYTHING!) that would help me track this down. Very frustrating, especially since the app on my husbands phone never fails like this.
(*) I usually end up uninstalling the app and reinstalling it, and that gives me another month of failure-free logins. Curiously, this seems to be about the same frequency as the updates; are updates to the server breaking existing apps deploys? If so, it would be nice to have a message that an update is available.
(*) I usually end up uninstalling the app and reinstalling it, and that gives me another month of failure-free logins. Curiously, this seems to be about the same frequency as the updates; are updates to the server breaking existing apps deploys? If so, it would be nice to have a message that an update is available.
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Merrill system crash yesterday 9/3
I was not happy with your online system out yesterday. I was in the process of placing some sell orders and, because of your system out, I had to sell at lower prices as I waited for your system to come back up. I had to call in to Merrill Edge to make the trades. That delay costume a few 10’s of $1000’s. I am very unhappy about this.
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Trading Platform Defaults Terrible
When reviewing an existing stock in my IRA account and want to add to that position when I hit TRADE button the app immediately defaults to trade in my CMA account. Several times I almost purchased securities in the wrong account because the app fails to lock in the account I am reviewing nor does it populates the security I am reviewing. This flaw is a recipe for making a trading error.
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Excellent integration
I appreciate the effort BoA/ML made to move easily between banking and investment accounts. My family has banked with BoA since selling a small securities business to BoI over 150 years ago. We remained loyal, but were repeatedly disappointed. Growth for growth’s sake led to repeated write and melt downs. Now it is run equitably, intelligently and is a bank to be proud of and trust once again. My wife raves about you too. Keep up the good work.
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Slow Response
I have both Merrill and Schwab accounts. I have had to delete my Merrill app and download it again to get it to respond several times recently because it will not respond. It isn’t my system or WiFi because I am able to access my Schwab acct. each time. In some cases I can go to my phone and the app works but not on my IPad. I like many of the Merrill features and integration with other Bank of America accounts but I am disappointed with response of system. The Schwab acct system’s access is better. I called customer service several days ago but the wait was over 30 minutes so I canceled the call and traded in my Schwab acct. I hope the system improves so I don’t have too move my Merrill acct to Schwab.
Thanks
Thanks
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Research in the app is a joke. Just take it out
Research, not searchable, cannot subscribe to favorite reports,display of actual reports is so small that it is unreadable. Amazing to have the best research platform in the business, to market it as a distinct advantage (because it is) over the competitors, and then not functionally provide it where most people read research, on their tablet. All these functions are available on the desktop site; download, print, open in pdf reader, so why aren’t these functions provided in the app?
Other functions are fine but in line with the competition, so ML if you want to be the big dog, get ahead of the pack!
Other functions are fine but in line with the competition, so ML if you want to be the big dog, get ahead of the pack!
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Screen freeze
The app does everything very well and contains all the functions that I find really useful. There is only one problem. It sometimes has a mind of its own and decides to freeze when I’m placing a trade. It even gets temperamental and crashes on editing trade. Doesn’t happen all the time. Most of the time it’s well behaved. It’s just ignoring when you want to place an urgent trade it might decide to act up. So then I have to run to my pc and login in order to get it done. It does make me exercise and sweet more than I want.
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