Leave a Review Duo Mobile
ACOID AT ALL COSTS
I was having trouble with my phone and had to reset it to factory mode. when i set it up again, i could no longer access duo, locking me out of my instagram. the backup codes provided didn’t work. this company is shady too. last night had 2 star average, suddenly 5 this morning. DO NOT USE IF YOU WANT TO ACCESS YOUR ACCOUNTS ON A NEW PHONE.Show lessmattv29
Great App!
I really love using duo as my two factor. It’s compatibility with my watch and phone is great. 😊Loaddownzzz
Could be better
The developer should set active focus on the text input element when a passcode is required, so that the keyboard will come up automatically, saving the users an extra step each time.RandomUserOfYourApp
Horrible with new device! Avoid at all costs
When switching to a new phone you lose all access to your third party apps that are synced with two factor with Duo Mobile and their customer service is horrible for non-pay customers. Nowhere was this communicated on the app. I’ve been spending days trying to access accounts to no avail. Avoid this appShow lessSPCFLIGHT
Can’t log into my IG account
So I just got a new phone and trying to set up my duo 2 factor authentication with duo . Duo simply does not recognize my account after gaining access to my account. Is there a way Deactivate my the 2 factor authentication from my account.Josh l553
You guys lied
I thought I will get a call on the all if somebody is trying to login 😒😒😒iblackdc 09067756223
Support
Support for this app has been terrible. They have sent me the same text message several times which has not been of any benefit. Have asked for a traditional phone call for help and it has not happened after several attempts on my part.Gazzini
Removing bad reviews
Any institution thinking of using this, I’m begging you, don’t. I had to download this for my school and work accounts, which I’m currently locked out of because I got a new phone.
Aside from that issue, this app is wildly impractical as there is no way to save a trusted device, so every time you log in it adds a significant amount of time, something that has annoyed both me and clients who are now waiting longer to be served. And if your one DUO-associated device is left at home? Too bad!
On top of that, this developer is clearly either removing bad reviews of adding fake ones; when I downloaded this app several months ago it was hovering just below two stars, and there has been zero change to UI, not to mention something that would bump it up to five.
STAY AWAY AT ALL COSTSShow lesssophie.bean
Password
I forgot my duo passcode and I can’t get into my Instagram account because of thischicken killer 74
Locked out of accounts
If you get a new device there’s no way to transfer the authentication so you’ll be locked out. Better to use Google so you can export to a new device.kimprice86
