Leave a Review Gmail
Notifications STILL doesn't show up
I have set all my notifications correctly in Gmail (for all email, not just important) and it is also set correctly in the settings app (no focus modes and not on silent mode). Yet I only receive notifications for my Gmail some of the time. Most times, I don't receive any notifications or badges and I'll have to go into the app to find out that I was missing some emails. I have tried to restart my phone as well as reinstall Gmail but nothing works. I have also looked at the help website on Google and that did not help fix the problem.
Edit for March 6, 2022: I have reinstalled the app twice in the span of three days. Notifications for new email only worked for less than one day before being completely broken again. Strangely, I was able to get two factor authentication notifications when logging in to my Google account on another device. However, I still get no notifications for new emails. I've also sent feedback to Google in the app multiple times. What is going on?Show lessSneibMyuu
Bug
My biggest problem with the Gmail app is the limited options for adding attachments to emails. I use Outlook as my primary mobile app because I can attach files saved in iCloud, Google Drive, Box, Dropbox, my phone storage, other OneDrive accounts and more. I also would prefer much more formatting options, especially for custom signatures. We are using our mobile devices for email more and more every day. I’d like to be able to use my html signature, or even just add an image or change font styles. Lastly, I don’t like how the Gmail app is the key holder for every Google app on my phone. In a perfect world, I could much more conveniently sign in and out if individual apps one at a time. I know I can’t realistically expect that from Google though. Just another reason I and many others prefer other apps.
There is a bug in the app on the chat page now. I have to individually open chats from links in emails, because when I click the chat icon at the bottom of the screen, the list is empty. I am on the latest iOS on an iPhone XS.Show lessCR91929
Doesn’t work
Used gmail for years and always recommend it. Recently I am no longer able to receive emails and can no longer verify my accounts because of this. Thought it was because of the storage limit they came out with but I am way under the limit for it so there is absolutely no excuse why their service just stopped working. My whole office believes that it is a way to try and get everyone to pay a subscription. Will be switching email providers now, all subs that couldn’t be canceled because of the verification issue will now be sent to our claims department and those companies will be back charged through visa because we are not able to log into those accounts anymore because gmail refuses to work properly. As we are not able to contact them without being able to login to those accounts, we will be adding google as the main reason why we are not able to do business with them anymore. This is a major issue and will most likely be brought up in litigation by multiple companies. Please don’t use gmail as a reliable source to send and receive critical emails. It will just stop working one day and you will most likely be locked out of any accounts you link to it or use it to send verification emails.Show lessRandy_C19
App goes back to Inbox too fast
ETA: I’ve uninstalled and reinstalled the app, as well as updating the iOS to 15.3.1. So far everything is working the way it should, so I’ve changed my rating from 2 ⭐️ to 5⭐️.
The blue line showing which email I last interacted with is a nice touch. I only have one comment now: if it ain’t broke, don’t fix it! Sometimes new features “for better efficiency” actually take more steps than the functionality they’re replacing. I’ll send a note to the product team: I don’t want to use Meet. I wish I could turn that option off in settings so I don’t bump it accidentally at the bottom of the screen. 😑
Original review:
I use a lot of labels, and when I click on a link in an email that’s not in the inbox, which takes me to a browser page, if I don’t return to gmail within about 30 seconds, when I do return it takes me back to the inbox instead of back to the label/folder I was in previously. Also, lately about half the time I open the app, the hamburger menu is missing and I have to take it out of multitasking and reopen it to fix that. I love the fact that I can add multiple labels and they are the right color, just like on the web interface, which isn’t available in the native Apple app, so I’m a fan, but these two issues are frustrating.Show lessArbysMom
Developer Response
Hi there. Could you try uninstalling and then reinstalling the Gmail app itself? If this doesn't help, please visit our Community Forum for any additional assistance: https://goo.gle/3vV3eHZ. You may also send your feedback directly to our product team so that it may be assessed. You can do this by following the steps given in this article from our help center : https://goo.gle/2NXOZiX. Have a great day!Not sure if I’m missing something
I’ve had gmail for years but the iOS app seems to be missing a lot of the functionality of the browser experience, almost to the point where it’s hard to use. I see other reviews that it’s “simple” but it feels almost like it’s stripped down to the point that as an iOS user I have to go to the browser app to do anything basic like create even a new filter for email from my kids teacher.
Would be great to see similar usability to the browser app in the mobile app; however I was living in Europe when the great row over Google Maps vs Apple Maps meant that I basically got lost going to the burrito store because Google Maps got yanked out of the App Store while meanwhile Apple Maps hadn’t built out their EU coverage fully yet.
Hope the 3-stars doesn’t offend and I don’t know what might have motivated these decisions but ideally I would be able to be mobile first for my gmail account and right now the iOS app truly doesn’t achieve that yet. Thanks for trying though!Show lessE_K_S
Good Google email App; would be a 5 star with a few minor improvements
I enjoy using the GMail app. It works as expected and it is actually the only email app I use on my phone. However, I do have a couple of suggestion to further improve the app functionality and efficiency. Please add the ability to search for folders when moving messages from the inbox. It is really time consuming and cumbersome to “Move” a message out of the inbox, because you have to manually scroll through all your folders to select the one you want to move to. If there was a search option to quickly find the folder you would like to move the message to it would really improve my productivity on the app. Secondly, if the app could put my account email signature in the message like the desktop version does that would be real nice and help out a lot with my professionalism on the go with my phone. Thanks for your hard work and please consider incorporating these suggestions into the app if possible.Show lessAdambellpt
Unfriendly app
No matter what I do the sign in screens are always in Chinese. This makes life difficult since I always have to verify my sign ins, and sometimes I have to figure out what the screens are saying. The security procedure requires gmail to verify your signing using gmail on your phone, which doesn’t seem safe to me, and there is no option for normal two factor identification with a text message or something like that. Doing useful sorting of your mail is difficult and some things that I take for granted on other mail clients, like just looking at unread mail, don’t seem to be available.
Here is an update. As a result of this review I got an email from Apple suggesting I could use the help center or contact the developer. Neither of these options was useful. The help center doesn’t address my issue and trying to contact the developer only gave a place to put screenshots. You can’t actual type anything or describe your problem in any way. I would be willing to start a new discussion thread, but there is no way to do that either.Show lessMarkN54
I’ve come all the way here to leave a review
The fact that I’ve gone out of my way to review an email app should say something. Why on earth can you not select all to delete mass emails through the app? It’s infuriating. I am rarely on my own desktop or laptop at home. I spend most of my online time at the office. And for some ridiculous reason, my company is extremely paranoid about gmail and has it completely blocked. Thus, I cannot log into my personal email through my work computer. I can only use my phone. But can I quickly select multiple/all emails in my junk folders to delete them at once through the app? No, I cannot. I have to select each one individually, which takes roughly a million years. Because I, like I’m sure a lot of people who have been using the same email since they were a teenager, have thousands upon thousands of junk emails sent to me every hour. So, to quickly and efficiently clean and organize my inbox, I must log into my email on my desktop at home in the evenings while my toddler is screaming at me. But do I do that? Of course not. Who thinks of cleaning their over-cluttered email inbox with their very limited evening free time. So of course, my millions of emails stack in my inbox for months until I can’t take it and eventually attempt to clean it all out, which takes hours, and I inevitably give up, and thus the cycle repeats.
For the love of God, Google. Please add a feature so we can select all in the app and save my sanity.Show lessKdreed12
Developer Response
Hello there! Thanks for your comment. It's only possible to delete multiple messages using a computer. Check this article to know more: goo.gl/ZjMxEe. You can also send a feedback to our developers following this steps: Gmail/ Settings/ Feedback. Thank you.Basic functions…
For a company like google, it blows my mind that the app does not have a mark all as read option. You have this dumb sorting automatic sorting system that constantly hides emails from me that, but you can’t put the mark all option from your browser email system to the app. It is 2021. There is no possible reason for this. I only downloaded this app so I could separate the notifications between my two emails on the iPhone mail app and gmail app. I’m currently computerless, so this is quite an inconvenience dealing with emails. Also, I have searched through my entire email history, and have two unread emails I can not find. Searching for “unread” in gmail only pulls up THOUSANDS of emails you have automatically sorted into other email boxes. With no “mark all” feature on app or phone browser, this has made it impossible for me to get rid of the notifications for two, very old at this point, unread emails. I repeat, you are a billion dollar tech company. And you have less functionality than the basic iPhone mail app. 3/5 because obviously it’s an alright app besides the glaring problems.Show lessAzure Grimoire
Developer Response
Hi there. Thank you for reporting this. Please send your feedback directly to our product team so that it may be assessed. You can do this by following the steps given in this article from our help center : https://goo.gle/2NXOZiX. Have a great day !Yes, it can be as bad as everyone says it is
June, 2021 I spent some time reading reviews after people updated to this whatever version and there's a lot of unhappiness about it. That it doesn't update automatically like some Google apps do even though I have automatic updates turned off is probably the only good thing about this update.I know I said I’d check out more mail apps but I didn’t. It’s such a PITA to do that, isn't it?
Google doesn’t care if we’re frustrated. We're just little people.
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There are things that don't make sense that have always made perfect sense before. They weren't as attractive as they might have been or were looking dated but they weren't granite tile countertops or shag carpeting kind of dated since they functioned smoothly without getting food bits stuck in them. Now there are things that should be so easy but then I find out I've been altogether wrong. Please don't keep releasing bad versions. I updated to a terrible one and the reviews are indicating the next update is awful. You had a functioning product that you broke. Why? ---- I tried to do something I hadn't done since you all had messed up the app. Since it was so bad my plan was: - Remove stars ✨ until only 1 ⭐️ remained. I'd already done that. - Find a 3rd party app that functions better. Annoying, but I hate this Gmail app almost as much as I do Facebook Messenger. That's a bad'un too.Show lessPhelineCat
