Gmail User Reviews

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  • I MISS “INBOX!!!”

    I am so very frustrated as a long time “inbox” app user. I have been dreading the day that it actually went away, and now it has! After a Month of it being gone, and countless days and hours of trying other apps and researching how to get the same type of experience through the gmail app, or the iPhone mail app, or pretty much any other app... I can NOT seem get the right amount of notifications! I am flooded with garbage “promotions” constantly coming through my phone, and spent a week straight “unsubscribing” just to avoid this, but there are just too many to keep up. Or I change the settings and am missing emails that I want to be notified for, but also are not extremely important. I do not want to have to go in to my email and mark every single person or place as important, that’s just inconvenient and very time consuming. There needs to be more flexibility with the notification settings. If I want to receive “Primary” & “Updates” I should be able to check off those 2 categories, not just All Mail, Primary only, or None. Somethings got to give. I want Inbox back! :( So frustrated.
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  • Needs some major quality of life updates.

    I love Gmail, I really do, but the app leaves a bit to be desired. It’s not the most streamlined thing in the world and it’s often difficult to figure out where you need to go to make certain changes to things like where mail goes if you swipe it a certain way, etc.

    My biggest problem with this app, though, is that there’s no way to delete the contents of an inbox all at once. You can delete one by one, or select one page at a time item by item and then hit the delete button, both of which would take forever with a folder of more than 1,000 emails like my overstuffed Promotions category.

    This is such an obvious feature. The fact that this app has been around for years and has never had it is unbelievable to me. I can always delete the contents from my computer, but why not just give the app this really basic ability and call it a day? I’m sure I wouldn’t be the only one to appreciate it.
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  • Down graded a perfectly good product

    The old email app was perfect in my opinion, this new one is awful. I tried to send a simple business email through it, and it opened my drive, and google docs just to load the thing into my email which the file was already attached to. Also now I cannot even read any of the attachments I am sending to double check if they are correct, I have to open other apps to read a file loaded already on this one. So far after loving the convenience and simplicity of the old version for many years, this new one is absolute garbage. The main problem is I send most of my business emails through my phone because my computer is slow and mainly stays at home, so this extremely hinders my ability for this process because doing this through the phone is just frustrating. So recap, the old version was great and easy to use, the new version took me almost ten minutes to send a paragraph with an attachment to someone I regularly email for work. That includes several emails which sent the wrong attachment because I couldn’t open it in the app to read it.
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  • The worst email app available

    I was forced into switching back over to Gmail after I was kicked off Inbox. I used inbox as my main work account for my freelance projects (subscribed to Google Work account, paid user) and when I switched back to Gmail it makes me want to give Google up completely. Even Outlook is has way better features than Gmail, but nothing beats the amazing features in Inbox. What now takes me 26 steps to search for an email in Gmail (typing credentials in search, infinite scrolling and looking for that email) Inbox would only take 2 steps (filter pinned emails, then quickly find and open). Now with Gmail I have to delete and archive emails one by one, when I use to do sweeps of archive / delete with Inbox with one click (categories and marked as complete). I’m so disappointed with Google... and I honestly can’t trust any of the products anymore because by killing Inbox Google has showed they will kill any essential app at any moment. My trust in Google is gone. I’m so very saddened and disappointed with the company.

    Sincerely,
    Sad Inbox customer and friend
    🥺
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  • Google wrecked a good thing

    Former inbox user. I understand and a smaller user base can drive a product to be shut down. That’s not my issue-my (among many others) issue is that Google has assured customers that they were putting “the best” of Inbox’s features into Gmail to give everyone a more modern look and much better functionality. When they say that then it gives users the impression they would actually do what they said. Instead of upgrading Gmail they decided to put a couple minor features into Gmail and leaving the better options such as automatic grouping based on promotional, purchases, etc along with your main mailbox for the information you want to see.

    What we’re left with is an inferior product with the look and functionality of 2005 and even include forced advertising in the main mailbox.

    That said, they’ve done a great job at losing a longtime user and until they hold up to their promise of giving us a mail app that functions well in the year 2019 I will not return to using these or any of their products. As of now I’m removing their suite of products from my phone and and computers.
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  • Not ready to replace inbox (yet)

    Gmail is ok. It does the job. It is not yet, however, nearly as good as the Google Inbox app that they recently announced they have killed off. You can snooze emails in gmail, but you have to open the email, clock the menu, then select snooze, and then pick the snooze value. So many actions required! With Inbox, you just slid to snooze, which is much easier. Inexplicably, the slide feature in Gmail just lets you archive, and it's the same action whether you slide left or right. Redundant, and one of which could do easily be replaced with snooze. Inbox also has a great feature where it groups all your trip emails into a single menu item. Not so with Gmail. Switching to Gmail after inbox feels like going back to an app from 5 or 6 years ago.

    Gmail has a number of improvements to make to this app if it is meant to properly replace inbox. Hopefully they make these necessary improvements in the months ahead. Otherwise the overall Google email experience will have taken a fairly sizable step backwards.
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  • Frustrated

    I’ve used gmail and it’s app for yrs. However with these resent new updates it’s been frustrating. For yrs I’ve always had it linked to my yahoo email and it was super convenient and easy for me to navigate through the different emails. But with this new update it’s like it’s syncing all of my email accounts together. So now my yahoo email is now synced with gmail, and my yahoo email is my priority account... I can’t tell my emails apart from one another because now it’s all under 1 email account which is the gmail account. There’s no option to separate the two (I’ve tried everything) I even deleted my yahoo account off gmail and placing it back on as a separate account and it still linked all the yahoo emails with my gmail account email. This is frustrating I can’t tell my emails apart because it’s like everything is under that one gmail account smh, it has to be another way..maybe something more simple an easy. Out of all the yrs I’ve had this app an linked emails this has NEVER happened before until now. This used to be my fav email app, there was never a problem in the past so why fix what wasn’t broken.
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  • Inbox app better than gmail but it’s being taken away. 😔

    I’ve been using Inbox since it was created. Now it’s going away this month, forcing me to go back to the Gmail app, but without all the features of Inbox. The biggest thing Inbox has that Gmail doesn’t is the ability to bulk delete/archive the tab groups. It groups Promotions and other tabs, but with Gmail, swiping simply hides the group until next time. I still have to swipe each individual email to delete. With Inbox, I could delete or archive the entire group with 1 swipe. Inbox also let me pin emails to the inbox, rather than just starring them. I also want to see the Gmail app have swipe options. Currently, it is either archive or delete no matter if you swipe to the left of right. I want both where I can choose the function for each swipe direction. Outlook also has this feature. Wish you wouldn’t ask us to switch to Gmail when you haven’t added all the same features. Got some work to do Gmail Developers!!
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  • New Update Hurts My Eyes

    I have migraine and vision issues. The new, jarring, super white look makes my eyes hurt, especially when I have a migraine. With no color separation or clear boundary demarcation, it strains my eyes, if I have to spend any real time checking my email. I no longer use a desktop or laptop computer, so I depend on using the app. The new changes make it almost impossible for me to use, though, because it literally hurts my eyes and causes my vision to blur.

    Additionally, the placement of the option to change accounts in the previous version made sense. Where it is placed in the new version is not intuitive or user friendly. It now takes extra steps to pull up a separate screen in order to switch between accounts. This means I have to spend additional time on the stark white, visually unappealing app, which literally causes me pain, if I want to check my mail.

    This is a HORRIBLE update, that does not give any consideration for those with eye strain or vision problems. I won’t even go into the serious need to add options for color coding, for people who rely on visual cues to stay organized. Or the fact that nearly every other email app had a dark mode, at the very least. Please, please, PLEASE fix this!
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  • Minimalist design, minimalist features

    This is an email app by the biggest email host ever right? Why isn’t there a swipe to move feature? And the “move to” feature is buried under a menu instead of just out in the open. Everyone I know who has this app complains about this - how is it not added yet? I have yet to find any email app that doesn’t have this feature. It’s just basic email organization.
    Also, as with most apps sadly, developers haven’t caught on that putting the buttons at the top makes their app two handed or burdensome by hand occlusion or multiple swipes and taps to achieve the same thing if the navigation/buttons were at the bottom of the screen. Leave the top blank and empty - keep that minimal and bring the interactive parts of the app within one handed easy reach (bottom).
    Lastly, the shake to undo feature is missing which is a basic iPhone feature every app should be held accountable for... not sure how this made it though the App Store approval process with out “shake to undo”, but be warned - this app doesn’t have that cool and useful feature.
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