Gmail User Reviews

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  • Forced to use Gmail. Farewell Inbox.

    Been using Gmail since beta. Inbox came along and it quickly became the only client I used daily. I understand that without Gmail as a solid foundation/backbone, there wouldn’t be Inbox. However, Inbox’s features are not something you can just unlearned immediately. I really hope Google Gmail/Inbox Team could see this message. The feature that I will miss the most is Bundle. Behind the scene Gmail uses labels. It’s not easy to simply bring Bundle to Gmail because it already has the feature called Category, which is too similar.

    If there could be one feature I want to see in Gmail from Inbox is Bundle. Why? It does a very good job grouping mails (customizable) into my Bundles. I can quickly open up each, scan though mails that I care, then archive the entire bundle in one tap/click/swipe. No better/quicker way to have a clean mailbox like Bundle enables.

    Thank you for your service, Inbox. Farewell!
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  • People Have Different Needs

    I was ok with this account when I first joined a few years ago. I usually log on via my phone. When I use the library or my laptop the format seems different. Each time they make improvements I like it less. Perhaps this is not for me or I need to take some Tito arrange my account in a way that suits me, if this is possible. I am quite frustrated with it. I want to get rid of junk mail and trash. I believe I finally found out how to not have archived mail. When I open my email and ask for current mail, hundreds of old mail that I have tried many times before, appear right back in. What is going on? My daughter doesn't understand what I am trying to explain to her. Although she does ask me why I have so much mail. I would like the space on my cell phone to be freed up from those unnecessary emails. Any advice? I have not taken the time to set up a new email account someplace else. If they could help me understand how to maneuver maybe I won't have to contact all my contacts with a new mail address. Right now I hate my account!!
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  • Can’t secure the app or use settings properly.

    While this review will most likely be ignored, I figured I would let those that want a secure app to avoid Google’s Gmail app. I was downloading this app to secure my Gmail email. I was trying to see if there was an option to secure the app with Touch ID and I was unable to see all the app settings. When I went to the Google app settings I scrolled to the bottom to see if I could secure the app in the “Other settings” section. Unfortunately the “Other settings” section didn’t work. What is the point of using the Gmail app rather than the iOS mail app when neither can be secured. I work at a school and I want to secure my work email since the information contained in it is extremely sensitive and confidential. Microsoft’s Outlook app can secure itself with Touch ID why can’t Google? I can also use Microsoft’s Outlook app for my Gmail account. What’s the point of using Google’s app when Microsoft’s Outlook app is better with security?
    If this problem is addressed then I’ll remove this review if I can. If I can’t remove it then I’ll add another review posting the responsiveness of Google.
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  • Bring back the cursor when doing replies

    I used the GMail app all day long on my iOS devices. One thing that has bugged me for awhile has been the missing cursor when you do a reply. Typically in most email apps when you do a reply the cursor will be at the top and the on screen keyboard shows. Sometime ago GMail also behaved this way but they took it out. Now when you do a reply you have to tap where you want to type, which sometimes you just can’t tap in the exact place you want so it’s frustrating. A couple of days ago while visiting with my 80 years step father he said he can’t reply to anyone anymore in GMail and I immediately knew what his issue was and I was correct. He said Google was stupid for doing that, how’s anyone supposed to know to do that?
    Please Google, fix this for all the frustrated senior citizens that want to reply to their kids and grandchildren.
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  • Great mail app except for browser preference

    In general I like this mail app a lot. I am happy to have my inbox sorted as it is on the desktop. I wish it was easier to attach documents from “Pages” and “Files” instead of only from the camera, recent attachments and drive. But my biggest complaint is this: When I go to open a link from an email and it asks if I want to use chrome or safari, I choose safari because that is my preference on my iPhone. I switch off the little “ask me every time” button. The very next time I go to open a link from an email, it could be the exact same link one second later, the browser preference window opens again, with the button switched on. It adds an unnecessary step every time I look at things from an email. Also, my saved safari things don’t all translate over to the safari that pops up within the app. I know you want me to use chrome because it is your product, but you offer a choice so it would be nice if that choice worked 😊
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  • Warning about adding emails to your gmail

    You will run out of memory faster because the other accounts you can add will add to your memory with ALL google products. I was enticed to add my yahoo account to a gmail address last year. What happened is that I’ve had gmail since 2005 and love it. I lost my free “legacy” added memory because I had to upgrade or I’d lose my emails.I spent hours going through my messages and deleting them because I received warnings if I didn’t upgrade soon, messages would disappear and if I did upgrade I’d lose my free space. I upgraded and I have my memory back on Apple products but for about a month or two on my Windows 10 laptop that I use for business, it was still showing that warning. Eventually it synced. So before you put all your emails in your gmail feed, check out if the “new gmail”will eat your memory and force an upgrade $$$$ before memory runs out and it’s pay to play. I’ve been a huge fan but I didn’t understand the takeaway of legacy memory. It was supposed to be lifetime but if I added on, it was gone and that’s what happened to “do no harm”
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  • Overall a great app with a few flaws

    Gmail delivers a good email experience free of glitches and bugs that have plagued competitors that I've tested. The only issues I have with the app are:
    1) too many ads

    2) mediocre file attachment system. Just look at Outlook mobile. Then copy it. For example, why can't we look through the different photo albums on our iPhones when attaching photos? Instead it forces us into the Moments album only. Where's the support for attaching from other cloud services? Google drive is the only option.

    3) not enough control over notifications. I'd like to be able to mute all email notifications except for messages that come from a certain person or are sent to a certain label (Google's name for inbox subfolders). Instead, the options for notifications are: all new mail, primary only or none. Why not give us more control? I only want to be notified of an email from my immediate family and a handful of others. Besides them everyone else can kindly wait until I choose to actively check my own email. I'd rather not be bombarded with constant notifications on my phone, tablet and watch for promotions, newsletters, etc.. And the "primary only" option relies on Google's ability to decide which of my messages are high priority, which Google isn't very good at.

    Resolve these three issues and this app gets 5 starts! Thanks!
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  • This App Needs Some Help!

    I’ve been using this app for several years now so I have noticed a few things that could be improved. #1. The ability to disable conversation “threads” for those of us who dislike how our emails behave when there are several responses to a particular email. #2. Recently, my Inboxes have been getting emails that are clearly Spam emails! Why is this happening? I would like to be able to select these emails, without opening them, and put them into the Spam folder. Unfortunately, I can’t select any of those emails! Currently, I have to do that from my computer instead of from my iPhone! That’s a major inconvenience! #3. Since the launch of iPhone 11.0 update, my phone alerts me that I have a new email, but it turns out that I really don’t. I end up wasting time logging on to my phone only to find out that the sound notification was erroneous. #4. As others have mentioned, the red notification flag isn’t always responsive when all new emails has been read.

    Fixing these issues would make my use of Gmail much more effective and enjoyable!
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  • Notifications broken?

    I love this app. With each update it’s become so streamlined and efficient. I love that I can switch between email accounts with ease. And as a person who constantly hits the wrong button, having an “undo” for every action is extremely helpful. I also really like being able to delete an email from the notification banner so I don’t have to waste time opening the app and reading it if it’s unimportant.
    My one issue has been the notifications, specifically the red badge when you have new mail. I keep a clean inbox and it’s always satisfying when I have no new mail. I’m not sure if the newest update has a mistake or maybe it’s the new iOS, but the badges have been stuck and take a few days to catch up to reflect on actual new mail. It’s frustrating to see the app icon and think “oh I have mail” then open it and find no, that is incorrect. I’m hoping the issue will be fixed soon.
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  • Notifications not working

    I’m not sure if this is an iOS 11 issue or what, but notifications are no longer working properly. I’ve used (and loved) the gmail app for a long time, but recently it’s become a big enough pain I’m considering switching to a different app. I’m an “inbox zero” kind of guy. So when I go in and check all my emails and archive them and leave nothing in my inbox and close my app and it still shows a red badge on the gmail icon with 3 or so unread emails, it’s maddening. Sometimes I’ll pull my phone out 20 minutes later and it will still show unread emails, I’ll check, and it’ll still be zero. Ack!! Totally defeats the purpose of a badge icon with number indicators. It’s making me waste so much time, feel so inefficient, and making me question why I continue using what feels like a broken app. I close the app often, regularly keep the app and my iOS updated, and power off my phone frequently. And none of it seems to help.
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