Leave a Review Cinemark Theatres
Everything in one place.
I've been using the Cinemark app for a few years now. I like being able to switch theaters to see what will be convenient for me. It's great to order food and drink in advance, which I pick up in the designated area. They always include everything I'd need. That said, I only get popcorn ( layered butter) and a large free refillcoke ( regular ice ). The convenient ordering is great. For the last two years I've earned "platinum" status which gets me 25% off food and drink and no online fees. The lower level also includes 20 % off food and drinks and no online fees too. Yes I'm spending money to "save" but I like going to the movies for the big screen and professional sound. The app allows me to do so easily. It's also nice to change seats on the app prior to start time.Show less99Cornell
Everything in one place.
I've been using the Cinemark app for a few years now. I like being able to switch theaters to see what will be convenient for me. It's great to order food and drink in advance, which I pick up in the designated area. They always include everything I'd need. That said, I only get popcorn ( layered butter) and a large free refillcoke ( regular ice ). The convenient ordering is great. For the last two years I've earned "platinum" status which gets me 25% off food and drink and no online fees. The lower level also includes 20 % off food and drinks and no online fees too. Yes I'm spending money to "save" but I like going to the movies for the big screen and professional sound. The app allows me to do so easily. It's also nice to change seats on the app prior to start time.Show lessUpdate rendered app unusable
I loved this app for the last 10 years. Used it a hundred times. NEVER had one complaint. My daughters and I got our money’s worth. Unbelievable great value. Told lots of people to get it and join Movie Club. Thank me later!!!
All that changed today. I updated the app. Had to sign in again. That’s never happened. Let me be clear. This is a complaint about the new interface. When I selected a movie to check showtimes, it moved me to that page. However, there is NO PAGE BACK OPTION. You know, that little symbol (<), in the upper left hand corner. It’s GONE. I was stuck there. It didn’t matter if I bought a ticket or not. I could not exit that page. Unless.......I ‘searched’ for something using the search icon, in the upper right hand corner. But, it only moved me to the searched page, WHICH I COULD NOT EXIT.
I’m old, so I remember the world before the Internet. Sure, there are some good things about it. But, this would have never happened to a product designed for human usage. Didn’t anyone try it out before releasing the update? Is there not one person who noticed that they rendered their app useless and unusable??? Or is it just my phone?Show lessFlowey the flower