Leave a Review Cinemark Theatres
Game-Changer
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I recently downloaded the Cinemark app and I have to say, it's been a game-changer for my movie-going experience. The app is incredibly easy to use and allows me to conveniently book tickets, browse showtimes, and even select my favorite seats in advance.
One of my favorite features of the Cinemark app is the ability to purchase concessions ahead of time. This means no more waiting in long lines during peak movie times. I simply order my snacks and drinks through the app, and they're ready for me to pick up when I arrive at the theater. Talk about convenience!
Not only does the app make the entire movie-watching process smoother and more efficient, but it also offers exclusive deals and promotions that are only available to app users. I've scored some great discounts on tickets and concessions, which is an added bonus.
Overall, I highly recommend the Cinemark app to any movie lover. It's easy to use, convenient, and enhances the entire movie-going experience. Whether you're booking tickets, browsing showtimes, or pre-ordering concessions, this app has got you covered. Say goodbye to long lines and hello to a seamless movie experience. Trust me, you won't be disappointed!"
I hope this review captures your thoughts about the Cinemark app!
Yours truly,
Cinemagoer JSShow lessMovielover@Cinemark
Like the rewards but don’t like the recent update
I like being able to get rewarded for going to the movies. However, I have 2 big issues with the app. First off, if I forget to scan the QR for points at the movies, there is not any missed transaction section to put those points in later or at least from what I can tell there’s not. The other thing is the updated rewards scale/points system & options of rewards. The points scale use to 25, 75, and I think 250. However, there is less points thresholds now. So it makes it a lot more difficult to get reward because now you have to have more points to even get anything. Also, I don’t even see the $1 or $3 off concessions anymore. So that is a little bit of a letdown.Show lesscourtneypaigec3
Glitchy app
The mobile app is glitchy. The app wants you to select your favorite theater but, even if you’ve done that, it still makes you scroll through all of the other showtimes for all of the other theaters in the area. And the app HATES scrolling. When scrolling, the app jumps back and forth between theaters, sometimes obscuring the time that you want to see if you’re lucky enough to eventually get to the theater that you wanted. If you need to change your payment method, DON’T do it on the app. It’s a hot mess. It didn’t save and seemed to time out. I fought with the app for 30 minutes and finally gave up on it and had to do the transaction on the laptop. Also, when I tried to purchase snacks after buying tickets, the app wouldn’t let me unless I also bought a movie ticket. It was too stressful. I’d like to be able to use the app more because I prefer our local Cinemark theater but this app doesn’t make being a member any fun. Hope you can improve the app.Show lessTBinTX
Good App
I like it because it’s just like Fandango, I used to buy more tickets on there but I usually go to Cinemark theaters more often. So I thought this app was a no brainer. You can buy a $10 subscription which comes with a free ticket and others benefits, of course the free ticket is the $10 spent on the subscription. Which sounds stupid, but you get 20 percent off food and snacks, no online fees, and it comes in handy when you have multiple people, even if you do go to the movies yourself it’s still useful as the 20 percent off it awesome and not having to pay the online fees is cool as well, there is a llantium benefit if you do go to the movies more often than usual but all in all a good app with good benefits.Show lessMalachi2424
Always a Great Theater Experience!
My husband and I retired and moved to Myrtle Beach about a year ago. We thought we’d occasionally take advantage of the Senior Movie Day since the Cinemark theater is conveniently located right at the main entrance at the Grand Coastal Mall which is very close to our house (We also really like supporting the mall), and right at the Food Court. That allows us to eat there and shop in the mall either before or after the movie.
We were so impressed from the start at how comfortable the theater seats, and love that we can reserve our seats in advance. The folks at the theater are always so friendly and accommodating, and our “occasional” movie has turned into a weekly event that we always look forward to!
Tracy and Cherrie WelchShow lessTracy & Cherrie W.
Fees for online purchasing.
Although I find the online ordering system somewhat convenient it confuses me and rather upsets me that using it costs in my case almost $10 in fees. It is as much if not more of a convenience for the business than the customer. This system prevents long lines, messy lobbies which both cause chaos and liabilities as well as cuts down the amount of workers needed to run the theatre. The fact that it is a per ticket instead of a per order charge almost makes it feel like I am being robbed. This is the first and last time I will use the system due to the charges. I will just bring my crazy crew in and have them cause chaos in the lobby and drop their soda and popcorn all over the place.Show lessSTOP WITH THE FEES!!!
Customers are their priority!
Their management team is trained to listen to your concerns, and if logical, reasonable, and they can make you happy, they will 😊
I go to many movies! I often pre purchase them. One instance when I did, my wife and I came late for our selected film! I approached the manager, stating our blunder. He asked if we were able to go to a later show, same movie! We said of course. He credited our late movie tickets and went on time to that later viewing!
Perfect!Show lessXXLeprechaun17
Notifications on now playing
Is it possible to some how notify me of changes to the current list of movies being played? For instance if the movie theater let’s say in this case Cinemark Legacy and XD (TX) is in my favorite theaters. Then when a new movie is set to play at the theater send a notification to either through email or the app. The movie not necessarily need to be new in terms of release date but new in terms of movies being played at that theater. Like when the movie “The Thing” was set to play again, getting notified would be extremely useful and could potentially earn much more business.Show lessStockdudeNew
Great savings
With this app I get to save constantly with rewards. Yes I admit in the beginning I never used it when I bought tickets or anything but when I did start using it and got $3 off and $5 off basically every time I went it was nice. Yes I’d save by just sneaking something in 😂but that’s against the rules and the high prices at movie theaters around the world is just apart of the experience. The workers are nice and honest. I asked a worker named wesel or something like that about what he thought of the movie black Adam and he was honest when he said it was a movie he’d rather watch at home than the theaters. Anyway the workers are great and fast and give you everything you need. Don’t be afraid to ask to turn down the temperature or something because they’ll do it!. They put customers first and make sure everything is a-ok with you.Show lessMartha😼🌹
Food selection when ordering tickets
Cinemark need to update the app. After purchasing tickets it give you the option to order food and drinks ahead of time. So you either can have it delivered to your seat or pick it up at the time you choose. My only complaint is it don’t give you all the option for food products you can choose. It say do to food supply or something like that. But when I get to the theater they have the pizza that I would have rather ordered than a hot dog. They have nachos but that isn’t an option in the app neither. Cinemark need to change this in the app. All options of food should be available.Show lessGCode84
