Cinemark Theatres User Reviews

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  • Not allowed to watch because he’s not old enough?

    So the title might be misleading, but On October 13th. Me(20M) and my younger brother(13M) wanted to go watch Halloween Ends, you know the continuation of the Halloween movie from last year. I was completely aware that he could not attend the movie by himself due to being under age but when purchasing the tickets it specifically said that the minor had to be accompanied by a PARENT/GUARDIAN that was over the age of 18. When coming to the podium and showing them my ID proving I was of age, they asked the ID for my younger brother, but I tried to explain that I was going to be watching with him as his guardian. Unfortunately they told us that was not allowed and that a legal parent had to attend with him or else we were not allowed inside. I was pretty disappointed by the fact that his older biological and of age brother could not be consider his guardian. As if Michael was actually going to pop out. I know rules are rules, but could they at least be specific when it comes them? Your telling me if one were to attend a rated R movie with their adult older sibling they would not be allowed in because they aren’t parent and child? The best they could do to consolidate us with a refund but they said they would gives us in store credit for another movie or in store cash for that specific Cinemark. Come on. Really?
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  • Date Night

    We are in our late 70s and have been married for 56 years. Friday night has been our date night for all these years except for when we could not be together (Navy deployments and Vietnam War). So we’ve been to a lot of theaters having lived in many different places including overseas. The Carolina is our favorite theater of all time! And being a member makes it even greater. We love being able to reserve our seats for NO FEE and the savings on concessions and free tickets we earn—we’ll you just can’t beat it! So thanks from two happy customers!
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  • The best movie theatre

    Pros:
    We love to support our local movie theatre. We love their service, the convenience of purchasing our tickets, being a club member for all the rewards and more, they keep it clean. I always ask for the freshest popcorn popping when I’m ordering. I love how they refund my money whenever one of our party doesn’t make the movies (note, you have to ask before your movie starts though) I love how they deliver our food to your seat. I take advantage of that service. We love the reclining and heated seats. 🤗🥰

    Cons:
    Wished they brought back the free popcorn refill but I understand the cross contamination part due to Covid 19. Also wished they didn’t raise the price of the Tuesday rates but I understand there’s an inflation on everything nowadays..And a couple of times we visited they were completely out of napkins self help butter machines. They don’t put enough even when you ask to layer it. I love extra extra butter on my popcorn. We asked for some and they gave me some in a cup. 🤷🏻‍♀️🤣 We learned our lesson to bring our own napkins from home. And disinfectant wipes as we still wipe down the seats and hands before eating.

    Overall, we enjoy coming to Cinemark Renaissance Rialto. Just please bring back the popcorn refill. 🤞🤞
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  • Cinemark Theater: Temple Tx

    I love the idea of another Theater in Temple Texas other than Premier. I enjoy these Seats that is basically a Comfortable Recliner (Like Home) to see a Movie, with friends, food, & Fun. What I enjoy most is Lounging to see a Movie & Even though I may go alone, I am surrounded by Others that Laugh, Cry, & Enjoy the Movie with me, that I don’t know, Who love to do the same! I Encourage
    all who enjoy watching Movies, yrt are tired of watching alone at home, OR Cleaning up after inviting others to come over to watch Movies In your home…Come to the Cinema!! You’re Not alone!! Enjoy a recliner, a Meal, & Good Movie, as we all enjoy it together!! Sabrina of Temple Tx
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  • Love

    I am so happy that Waco has this Cinema. I am a mom with a toddler, I love the space between the rows. The have been keeping everything clean for the most part. The restrooms have been clean and we go as often as we are able. The staff is very friendly and all seam happy to be there. It’s so refreshing to be somewhere where the staff do not act as if something is owed to them. Please keep the cinema clean … we truly love coming !!
    ( As a mom the reclining seats are wonderful I am on my feet all the time . This is one of the o my times I truly get to relax. Oh, yes and I love that they are heated!!!)
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  • In construction phase

    Great prices, great food and drink. Popcorn is more consistent than a year ago. Use to be a different popcorn/butter taste every other time I went. Right now there is limited movies to choose from. Foreign language films are more plentiful this year than before, it seems like. Very clean theater, including bathrooms. Cleanup crew does an excellent job in between showings in each theater. I gave them 3 stars because of their revamping 1/2 the theaters. I anticipate that when they get done modernizing the 1st 1/2 of the theaters; they will jump over to the other 1/2. Which in the long run probably means higher prices, just like the rest of the country.
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  • FROM THE EVERY MANS REVIEWER

    Just bought the movie club monthly subscription and went to see the early premier of TOP GUN:MAVERICK
    I only paid for the $2.50 upgrade for the brand new movie.
    NOT ONLY DID TOPGUN MEET BUT IT EXCEEDED EXPECTATIONS AND I HAVE TO ADMIT IT BUT IT WAS EVEN BETTER THAN THE ORIGINAL. DONT GO FURTHER IF YOU DONT WANT ANY SPOILERS.

    Sorry original TG enthusiasts (me included). I am so grateful they used the original theme song here and the reminiscent photos and some other classic shots (new action of course).
    THE TRAILERS DONT SPOIL THE MOVIE, in many cases the trailers are the only great parts of the movie. DONT WORRY HERE TOM AND CREW GIVE AMAZINGLY FREAKING AWESOME PERFORMANCES.
    In some cases you can see the new faces that are simulate between ICEMAN AND MAVERICK but they don’t try and copy the original. The similar character traits between the original and new cast was done exceptionally well and in no way took anything away from the movie.
    THIS IS A MOVIE YOU NEED TO SEE IN THE THEATRE IM NOT EXAGGERATING HERE YOU NEED TO SEE IT ON BIG SCREEN IMAX!!!!!
    I will be seeing it again as often as I can in the theatre before it leaves.
    NOW IM JUST GETTING IN MY ADHD TEMPERAMENT BECAUSE I WANT IT NOW IN MY MOVIE BLUERAY COLLECTION.
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  • Super convenient!!

    Love the app. Love being in the movie club. The app makes everything super convenient to buy tickets in advance. I love the discounts and the points. I love that the tickets roll over if we don’t use them. There is absolutely nothing negative to say about subscribing to the movie club. The discounts at the concession stand are great. The points you earn accumulate to money off food and drinks once you earn so many. When buying tickets on the app you can skip lines and go straight to walking into your theater location. I’ve not experienced one drawback from using the app or paying for the movie club subscription.
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  • Roll Right On In!!!

    With your cell phone as the movie ticket! You scan your cell phone at theater entry booth, and “TADA” they give you your tickets so U can Roll right in with ease! No long lines ever again! And you don’t have to pay the online fees with the movie club card! The only downside is, the reward system. WoW, $0.25 hole cents off something you don’t want to buy in the first place! I wish loyal customers would actually get real rewards without having all your points disappear at the end of the year, for this they get a massive F-
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  • Perfect except removal of tickets to apple wallet

    I have been using the app for years now and cannot remember a single real issue since I started using it. However, they recently removed one of the most convenient features. You can no longer add tickets to the apple wallet. This is a bizarre step backwards. They had the best theater experience possible and then just made it worse. I could previously get through the concession stand and ticket booth without ever having to open my phone and get into an app. I could double click my lock button and access my tickets, my movie club membership, and pay for snacks all without having to navigate anything. Please please please bring back the ability to add movie tickets to apple wallet. Other than that, everything else works wonderfully.
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