Leave a Review Cinemark Theatres
Movie 🎥 Club Member
I must say that I am a Cinemark movie club member. And I am very happy that I am. I was a little reluctant in the beginning to join but now that I see that the benefits outweigh any of my doubts that I might have had. This is an amazing program that Cinemark movie theater has come up with. I do recommend this to anyone that Frequence this particular movie chain is a great deal. Especially when I take my daughter and my grandchildren out to the movies and they buy pizzas and pop corn 🌽 and drinks and candy 🍬 and I can get 20% off at the concession stand that’s an awesome deal dude 😀Show lessGrandiva77
Good Program Bad App
We love the program, love buying our tickets in advance, discounted tickets and food. We love picking our seats. The app, however isn’t great. It’s hard to find the movie you want and buying tickets works great unless you need to change something during the purchase. The buttons are small and I started to buy senior tickets for my 14 year old. It doesn’t show that clearly until you are about to buy. I backed out of the transaction okay, but all 7 seats I had selected are now blocked. The good news is that there were other good seats.Show lesstrey 192837
The app works fine, but you can’t put your Connections card or coupons into Apple Passbook/Wallet.
I use this app a lot and for what I use it for, it works well. Current and upcoming movies are easy to find, and showtimes are clearly laid out and default to the last theater I checked.
It would be nice though if the Connections card and coupons were in the same place. When I’m at the register, I just want to quickly scan my rewards card, quickly scan the coupons, but these are on different screens. The clerks at the registers make me scan my Connections rewards card first, and from there, you then have to go through three other screens to get to the coupons in the My Rewards screen.
It’s not a deal breaker, but it’s annoying when you have to deal with children, the food you wanna buy, your wallet, and your phone. I’ve noticed that some theaters accept Apple Pay and a more seamless experience would be if I could use my watch to check in, redeem coupons, and pay for my tickets and food.
Review update for 3.0 update: In the list of theaters, there's no way to toggle between nearest theaters and favorites. Very annoying.Show lessScentedLead
Stay Away!
I was excited to download this app. We go to 1 of 3 CineMark theaters in our area at least 3 times a month. Plus we’d just gotten a $100 CineMark gift card. So I thought it would be easier to just use the CineMark app versus Fandango. I tried to purchase 4 tickets through the app and the transaction never completed on my end. I never received a confirmation and my app doesn’t show any transactions in my purchase history, but the amount was deducted from the gift card. I called guest services and Jason was able to see a completed transaction on his end. I told him I never got confirmation and if I would’ve gotten tickets, I would not have purchased the tickets through Fandango for another theater. He sounded perturbed, but he said he would refund the price of the tickets. I went back in to check my gift card balance, and instead of a refund, an additional $14 was deducted from the card. I guess I’ll be using Fandango from now on. I hate that $78 of our friends’ money was wasted and I’m glad I didn’t save my credit or bank card in my profile.Show lessCollinHunt
Excellent Deals w/ this App
If you go to 2 or movies per month this is an incredible deal, especially if you buy for 2 or more people. You break even after the first movie and save big after that.
This is also the easiest (only?) way to get a refund if you can't use your ticket.
The app works perfectly every time. Might take awhile to get used to maneuvering within it, but that's ok for me.
Hint: Be sure to highlight the star next to your favorite theaters. Makes life easier.
Hint #2: always move your tickets to your phone's "wallet", in case phone reception is bad at the theater, which seems to happen a lot.Show lessCheapoyromantico
Having Some Problems
I've been a member of the club for almost a year and up until now everything has worked great. The last 3 movies I've bought tickets for I've had technical issues in bringing up the tickets. When I go to my tickets in the menu and choose the movie I bought tickets for, the app turns itself off and I can't get to the barcode. Luckily I was able to bring up the email and use that but I've printed it out the last two times to make sure I had it. Any thoughts?Show lessLilmadjoe
Works well but big bug on new iPhone XR
This app does a lot. I really like it. But for some reason the app doesn’t seem to know that the XR is a FaceID device. I already had the app installed and was using TouchID on my old device. I upgraded to the new XR and then every time I tried to purchase tickets, the app would crash at the point it was trying to display the TouchID prompt. I deleted and reinstalled the app and when signing in, there is a “use TouchID” option even though this is a FaceID device. If I sign in with the TouchID option marked, the app immediately crashes. On an iPhone X and an iPhone XS, that TouchID option isn’t even available. So it appears the developers don’t know anything about the XR. Hope they fix this soon because I prefer using biometrics when purchasing tickets.Show lesskpmac1
LOVE MY CINEMARK!
We love our local Cinemark - West Plano! That we can drive to it in under 5 minutes and see all of the best new releases, in the comfort of roomy luxury recliners, is awesome. To see so many great action adventure and sci-fi films in the 3-D D-Box seats is akin to being in the actual movie and experiencing all of the movements and vibrations while in a realistic 3-D visual concept. The Kettle Corn at our CINEMARK is it’s own food group, the staff are always friendly and accommodating and the theaters are always clean and enjoyable...not too hot and not too cold! It’s the most reasonably priced entertainment in town! We joined the CINEMARK Movie Club when it was first introduced, and have really gotten our money’s worth many times over! Thank you for that.
🇺🇸😉👍🏼Show lessJoyous Movie Goer
Best Deal in Town
I’ve been a Century Theatre patron for as long as I can remember, but when I left the Bay Area and moved to Southern California I was disappointed because there is only one Cinemark Theate in the San Fernando Valley.
I’ve been going to the Century theater in North Hollywood for over 20 years and it was getting a little rundown, but after the remodel it’s now the best deal in town with its recliner seats, discounts and reasonable ticket prices. I only wish there were more Cinemark theatres in the LA area.
Hey Cinemark!!!!! There’s a new mall being built called NoHo West. How about adding a theater there? Don’t let the other guys move in.....Show lessLAMelbox
Awesome App
Just great. Especially if you have the movie club. Worth the monthly fee. You get the monthly fee back, and more, if you’re an avid movie goer. Very convenient - no need to stay in line for tickets. Convenience fee is waived - that’s a $1.50 extra a ticket if you don’t have the movie club - it adds up, trust me. You’re free movie rolls over - we usually go to the movies on matinee days so we just pay for the movies and save the free movie tickets for regular movie days - which are a lot of expensive obviously. I’d recommend this app to anyone. Especially if you’re looking to save some $$$. Who wouldn’t, right?Show lessMelvin0122
