AliExpress User Reviews

AliExpress - Shopping App
AliExpress - Shopping App
Alibaba.com Singapore E-Commerce Private Limited

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Leave a Review AliExpress
  • LOVE❤️ALIEXPRESS

    I love this site, everything generally arrives from China to NZ within 2 weeks it’s just our slow local postal system that holds up getting parcels. I’ve brought all sorts of things in the lower price range and only one thing has turned up with damaged packaging and I was refunded my money within 2 days of making my complaint about the damaged product. When you buy things you have a quick way to opt out, and if something goes wrong with the transaction the seller doesn’t receive the money until after you get your package. I prefer Ali as you can refine it to free shipping option and there’s plenty of options price wise to choose from in all categories. I would like to try buy something more expensive just to try it but I’m unsure about our import and custom tax so I can’t really review high end electronics etc but I don’t see why not. As long as you read the reviews, check out photos and do your homework then this app can become your best friend and the end of your savings plan lol
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  • Customer Service AliExpress is a computer!!!

    I have tried to talk to Customer Service but is a computer program and can’t ask my question unless is one of the automatically created one! Such disappointment as they stopped free deliveries to Canada due to Canada Post strike and now the strike is over and they won’t reopen shipping and I can’t get in touch with a real person to make them aware.
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  • Good luck getting any response

    Terrible customer service and response handling . Better stick with EBay or Amazon for North American ordering .
  • Why is shipping $7 for everything??

    I have been shopping on this app for YEARS and never has the shipping been so expensive. Since the new update all the shipping, for even $1 items, is $6 and more. It’s really not worth it. Not sure if this is a bug or because of the Canadian shipping issues??

    Also every time I try to organize by most orders, it says there’s no matches found...this app is going downhill.
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  • Shipping

    I am confused as to why most things on AliExpress can’t be shipped to Canada I can’t even buy a pair of shoes again!! And clothes!! Has a shipping fee that’s more than the clothes itself it’s annoying what’s the purpose of AliExpress for persons living in Canada then?
  • Gotta watch these guys......

    I’ll try to make a long story short yes it is a great place to shop they do have everything if you can come in contact with the right seller and not have to use customer service, my seller did not communicate so I had to use customer service they are responsive and they are very nice to work with but in a nice roundabout way they have the sellers back making you think that they have your back but they do not I got screwed on something that was Supposed to take 12 to 20 days for delivery took 60 days Telling me to keep waiting patiently they ran me out of purchase protection time so I could not get a refund and the seller got paid quickly if something is not available it will not tell you but they will take your money and you will be waiting for your item that does not exist the only way you will know is if you ask them if it’s available I ordered the same parts from Allabiba And got them in 3 days Bear in mind I also had no tracking information other than order has shipped and they could not tell me where my package was or should I say wouldn’t tell me so don’t think customer service has your back in that situation in a dispute refund situation because they do not they will milk it until purchase protection runs out and then say sorry
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  • Decent Shopping App

    AliExpress is a pretty decent online shopping store, similar to Ebay, but most of the goods are cheaper items from China and Russia. As long as you understand why the prices are so low, you’ll do fine. Delivery is usually free, and can take between 2-4 weeks to Australia. It’s hard to know when it will be fast or slow though - and this may actually depend much more on customs than AliExpress.

    The app is a pretty good alternative to the desktop site. The app includes the opportunity to play games and complete tasks to earn coins, which can be exchanged for discount vouchers, discounts on particular items, and even items you can buy entirely with coins, costing only 1 or 2 cents to create the order. These games can have an addictive quality, leading you to sign in every day for free coins, browse many items to get reward coins, then exchange the coins for vouchers that only last a week. Then you have to spend a minimum amount of money so you can get the small discount before the voucher expires. The games can be fun, but are all (obviously) designed to make you spend more money buying more items. .
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  • Not safe. Account hacked

    A whole bunch of items were ordered /charged to my account without my authorization, and shipped to an unknown address. My account was hacked. I am very disappointed with AliExpress for its lack of security. This is not a safe site to trust your personal information with.
  • an awesome app for shopping

    You can find all kinda products here from very low prices, most with no shipping(some do) cost at all. In some store or online you have to spend certain amount of money to be eligible for free shipping however you can order from Ali express as little as £1 and get free delivery. It is not like WISH at all. Wish charges for delivery of every product that's why I don't like shopping in wish. Shopping with AliExpress has been like a habit. It's very convenient for me. If you are a shopaholic like me who likes buying little things such as mobile and fashion accessories, clothes and shoes. You can try buying from AliExpress. Some products quality may be little lower however you can check reviews from thousands of other buyers before purchasing ( which I reckon). Deliveries may take from 2-6 weeks in the UK however It can be delivered quicker or later than that depending on regions. One more thing I like about AliExpress is that you can contact the seller if you have any concerns and worries about the product. Well so far, it has been a really good experience shopping with AliExpress.
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  • Easy to use

    Easy to use. Love it

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