Leave a Review AliExpress
Only in portrait mode, otherwise good.
I have been buying items on Aliexpress through the website for a couple of years and recently got the app. As I shop on my iPad, I don’t like that the app is only in portrait mode. Otherwise, it’s fairly easy to get around and I like being able to buy from multiple sellers in the one purchase. Their recommended products based on my previous purchases are quite accurate. Sometimes when I go to the app from an email, it doesn’t take me the item I wanted to view. Often the items are grouped in a set with a more expensive item viewed first, but the implication is that it is at the first price. Buyers beware of that! Sometimes the promoted price is only for the packaging, not the item itself! Beware that you select the actual item you want.
Shipping is often free. I have no idea how they do that.
The app uses sellers who sell counterfeit products. Other countries will have laws against that, but obviously China doesn’t care. For example, Aliexpress sell stamps that claim to be Stampin’Up! Stamps and even use the SU images in their advertising. When the products arrive, they are inferior products and not packaged as per the photo. This causes problems for the original designers and is, in my opinion, an immoral practice.Show lessEssostar
Good but not great
Some products quality are questionable in the picture they look that it will be a great product but when you get it you could see that the material are very cheap and very bad quality.
Another point is that when you try to return items some time is very difficult to get ur money back especially if you got something that u think is going to fit some where and if the item is doesn’t fit where you think it was going to fit , the seller don’t want to get it back it happens to me 3 times in another web-side they don’t have that problem they just want the item back no question asked you guys want to know why I want to return it the size of here I thought it was going to fit even want the brand of the place where you try to fit it to me it doesn’t make any send.
the last the package some time looks like some one opened and your missing items in ur order and when you try to get ur money back because it didn’t come your app wants me to take a foto of the product that I never got it doesn’t make any sense how I am going to take a picture of something that I don’t have so there is no way to get ur money back because ur app doesn’t let you go to the next step because it needs a picture AGAIN OF SOMETHING THAT I DON’T HAVE IT DOESN’T MAKE ANY SENSE .
Hopping that u could resolve this issues so I could order all my thinks with you instead of getting stuff from other websites
Thank youShow less24676662467
Ordering from AE for around 10 years!
I’ve been ordering for over close to a decade and each time has been a wonderful experience. Any issues are usually cleared up by seller fast and without much fuss. Only had a few orders that were ridiculous and tiny such as stationery ephemera but that accounts for maybe 3 of thousands of items. I have no hesitation now to place orders, but do be sure to read the reviews. Sometimes you miss details that were overlooked or extra images were not shown on the listing. Huge tip: call your bank and do a prior authorization on this site so they don’t flag and refuse orders and or close your account down. I had to verify each order I had made that first time and then place a standing order so now it is no issue at all to place orders at all times. Tracking is impressive with alerts of shipping, customs, eta for delivery and when it’s at the home sorting facility that will make final delivery plus a delivery confirmation on the app and in an email. Tip 2…. Always follow stores you like to get an additional dollar off an order and to add coupons. There are often buy $x amount and get free shipping and buy increments and get $1-20 off orders. Use that to save even more. I try to get the items with free shipping first choice but will go to a seller that offers free shipping when I reached a $12-26 purchase threshold.Show lessThe Food Prep Revolution
Terrible
I highly recommend steering clear of aliexpress. Not only are the sellers horrible to deal with both in waiting to send out the item that you have bought, but customer service is a nightmare to deal with if you have to file a dispute. I had just a few transactions and that was enough for me to delete my account and app. Some transactions I had to wait weeks and extend the time or the site would automatically cancel the transaction if the seller didn’t get it out in time. Some just never even bothered to ship your purchased item after a whole month. In the case of the cancelling, refunds were delayed. In the case of actually getting the item, good luck with it coming right or as pictured or described. Trying to reach resolution with sellers are difficult and often delayed with them dragging their feet and trying to run the clock out on your buyer protection period. Then the customer service will be friendly and act as though they are working with you only to close your case and give you a few dollars off and not a full refund when you’ve built a lengthy case with documented photos of what you’ve actually received. Open another case and they’ll close it just as fast again. In my opinion, it seems like an easy way to scam. I’d rather use other platforms seeing that there is some better protection when things do not work out the way they are suppose to. I suggest you do the same. Save the headaches and the time of going in circles to end up with no resolve.Show lessCrazyLeggidJoJo
Time wasted
I don’t even know where to start from I bought an jewellery which I placed on 22 December 2022 and and after being told estimate delivery is by February and I waited so long literally so long that I didn’t realised it’s now April 2023 I especially order it for my birthday and was hoping it would come before my birthday which was last week but didn’t came and was told to contact my local post just to find out contact seller as they don’t have record my item,really disappointed with this level of service seller kept making excuses like you chose slow transportation I know but it’s not gonna take 4 month and almost 5 now to delivery just one jewellery knowing this happened to me I wouldn’t recommend shopping on Ali express unless you want to waste your time by waiting months and year for your item I did get refund at the end as they should be
I hope Ali express look into this and improve their service.
Thanks
Kind regardsShow lessusrnamr nwme boy spe
Great app
Good prices, good products and reasonable shipping rates. Mostly good shipping times - but some shipping times very bad - orders placed in December still not arrived in mid-April. Also some items are dishonestly priced with photos of items that are far more expensive than the price showing. Mostly good - but care is needed to weed out those items that are not for sale at the price shown. Also sometimes item photo will show 2 pieces, but only one will actually arrive - poor write-ups don’t clearly state what is being purchased. Why do none of these companies employ English speakers to help them improve descriptions? Surely you would sell more and have happier customers that give better feedback?Show lesskiwiguitarista
Great app/Great sellers
I love the site because I can buy new creative things to keep me inspired for a fraction of the price that I could get anything like it in the US. The prices have gone up since I first started using this site a few years ago, but I still find some wonderful deals. In recent months, shipping speed has really picked up and I am feeling more confident now with ordering from Ali express. They started a new combined shipping thing if you order things from different sellers and I don’t know what the number is on when they combine them. Maybe it’s five or 10? I’m not sure. Anyway, it is faster with combine shipping and really nice to receive everything in one order instead of one teeny packet at a time. The biggest downside of the is, if you don’t have any proof that all the items were not in your packet, they do not want to refund you. This happens periodically for sure. It makes you lose trust in the company because you’re supposed to prove that you didn’t get a certain item. You can’t prove it wasn’t there. I had a couple sellers that worked with me that sent me either the item or a different item if they didn’t have it, even though technically Ali Express wasn’t going to require it and denied my disputes.Show lessgyosyjeri
Bought many items from AlliX
The process of making purchases from AlliX is quite painless if everything goes according to plan. But sometimes I come across a store that doesn’t keep honest and straight dealing. I wouldn’t buy anything of great value, below $100 is the limit, because I can never know when I have come across a liar until after the goods have arrived, then the fight starts. Remember: The customer will always loose when the goods are no good, because if you are lucky, the seller will refund the cost of the goods, but only, no refund of shipping costs or refund fee to PayPal. And the forex rate may by against you too. So keep these issues in mind when shopping and try to stay with stores that have proved to be good with you.. Based on my experiences: I can recommend UGREEN and MICWL and DHphoto and Microphone Windshield and Dianyi and Soonpho Official and SMRT-LIFE and ENASHI stores… I CANNOT recommend BENKI WORLD and GOOD GUY MIGUEL’S and PZOZ and POWERTRUST OFFICIAL and SEN HU AUDIO and SEN YUAN(HK) and SAMSUNGCHINA AUTHORIZED stores…Show lessdoobre
System review as a buyer.
The AliExpress system works well as a buyer that I am in NZ .
The images and descriptors used in sellers texts are often mixed up and misleading and not what you want to see or read on the items for sale.
Most are genuine about there product but do not supply enough or the right information about the product to help sell it . Many traders need to up skill in the English language, and research what is the most important information a buyer needs to secure a sale.
There are still traders who mimic other Chinese major quality suppliers products and cash in on them supplying an inferior similar product .
Prices are reflective of the buyers country delivery needs usually.
How ever as I am in NZ sometimes the new delivery costs from China etc. and 12 % tax in NZ being charged here makes buying not worth while for me in NZ.
There are local traders here who are buying bulk and selling the same products here for less than AliExpress can supply, sell and deliver it to me here in NZ.
Overall the new buy and delivery system works really well.
I would probably support alixpress product sales to each trader more using photos if the trader had a photo app in the review area of the trade report.
It is hard to export photos from another Nz site to the alixpress site at times here .
Cheers
Max Harding
Global Grandad
Taranaki NZShow lessGlobal Grandad NZ
Get amazing things for less price
After my legs giving out on me and having to go on state disability, I have found using this site I can still get things that are nice and work at a fraction of the cost if got it locally in my area or online. Surprised at things can get, original or copies. When $ is tight you do what got to and this site doesn’t let me down. Gotten things didn’t think would ever get even when worked and made good $ then to but now even with my low pay I can still find things that would normally cost few hundred here for well under 100 on this site sometimes under 50 and its just what would had gotten if bought it in the stores here. Yes you may have to wait for customs etc for the mail to get to you. But I’ll wait a month to get a item in mail to save me $100 or at times a lot more for a item I always wanted. Love to support my local area but I got to live in my means and still want nice things or things to help me move around since paralyzed now. Can’t go wrong with this site. Hasn’t done me wrong in last few years used it. Only had to ask for refund once and like the shipping to you it did take some time but I got my $ back and I was happy in the end.Show lessnice746
