Leave a Review Green Dot
Most extremely effective well experienced crypto recovery service expertises!
I recently fall into a big scam from a trading platform called Interactive Brokers LLC trading, Unfortunately for me, I invested 65,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 240,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of cryptohelprecoveryhelp @ gmail. So i file a report and he was able to help me get back all my lost funds within 3hrs i feel indebted to him. Apart from trying to express my gratitude to them once again using this medium, I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to cryptohelprecoverytech @ gmailShow lessyallmeetlucky
what a disappointment
Well first and foremost I used to love green dot I had the bank over 2 years it was really good the cash back was great also the overdraft was good until my account was scam that when the problems began I didn’t even know my account was scammed until I notice no money on my account the results of that was me have to close my account and get a refund only in check which the company employees had me currently waiting 6 months different people on the line telling me different lies oh that I was gonna get my check in the mail in 10 business day or 2 weeks everytime I call back they say my request was never put in and that there gonna send me an email that I never get the employees are rude and of course if your frustrated they will hang up on you and basically I lost my money and a frustrated 4-5 months waiting for nothing but lies and dreams so I don’t get too mad I decided to let it go And let god deal with it But I don’t want anyone else to lose any money because you will not get that money back please take this as a sign to not get the app or bank go somewhere else please Save your self some long troubles from and easy bank that can get scammed east or fraud activity play ground all the employees who are responsible for fixing problems or talking to customer needs too be fired y’all need a whole new everythingShow lessBad employees
Cannot verify identify
In the Greendot app, I attempted to link an external account in order to transfer funds from another account into my Greendot account. When I click on the button that says BANK TRANSFER I’m immediately given the message that tells me Greendot odd unable to verify my identity. I’ve initiated a chat session within the app and was told I would need to call. I called and the agent I spoke with told me she was escalating my case and an account specialist would get on the phone. The specialist then told me it was a technical issue and a technical specialist would call me. It was several days before that call came. He told me he would need to further investigate the issue and someone would call me again. I waited to weeks and received no further call or email follow up. I called again, went through so the same steps with several agents who said they had no record of my case. This is not bad enough, but Greendot agents are very difficult to understand. GreenDot customer service is the worst. It’s been months now and my issue has never been resolved. Over $100,000 passed through this account in the last 12 months but I’m taking my business elsewhere and I strongly suggest anyone reading this do likewise. This company does not care and they employ tactics to discourage efforts to address issues and conflict.Show lessSupermaltese
Developer Response
Hello, we're sorry that you've had to deal with this matter and for the negative experience you had when you contacted our customer service. We would love to take a look at the issue. We would appreciate it if you could send us the details by logging into your account at www.greendot.com or via the mobile app and clicking the "Chat" icon to initiate a chat for assistance, or by sending us a private message to one of our social media accounts. Thank you! -ARP