Only connects to my home WiFi
0% success rate on Lufthansa and United flights. I’ve tried everything from reinstalling the app to messing with TCP settings.
Not on Delta
I have an account through my company and fly Delta frequently. This app never works and support is non-existent.
Crashes on opening
What a waste of time... this app doesn’t even open on an iPhone 8.
Won’t connect
Takes multiple times to connect then disconnects - very frustrating as it could be great...
Getting worse and worse
I travel extensively and it is more trouble than it is worth. If my company gave me options, this would not be one I would pick!
Crash, boom, and whimper
All it does is start booting the crashes. Tried multiple time to no avail.
Save your time and Skip it!
Save your time and Skip it!
Crashes on iPhone X!
Can’t even use it. Please fix!!!
Crashes. All the time.
What a horrible app. My company subscribed so we get free Wi-Fi when traveling. When it works, it’s awesome. However this most recent upgrade seems like it wasn’t tested at all. Each time I tried to connect when I’d joined the airplane Wi-Fi, the app crashed. No way to use it to Authenticate. These guys need a serious upgrade to their engineering teams because unfortunately, this happens all the time with releases from them.
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I have had no success with this app!
I am very unhappy with this app. I cannot use it in any of the hotels I stay in and have to disconnect the app in order to get on to a hotels wifi. Same on the airlines, I have never been able to use it!! Disappointed for sure.
Doesn’t even open
The app crashes as soon as I launch it and doesn’t work. What even is the point?
