Leave a Review PayPal Zettle
Awesome.
Glad PayPal has this feature. Trust me. Square. Good luck getting someone on the phone. Clover. Even worse. No extra features then this app. This one is much better. I know from experience.Todd Buono
Not a fan
I loved PayPal here. Great rates. $$ Instantly in your PayPal account. Easy to read reports. Ability to turn off signature (hello, we’re still in a pandemic!).
I switched to Zettle, the reader is great, the layout to sell is easy. However, the $0.10 per transaction is awful! It’s the reason I never used square. It’s not a big deal on larger purchases but if you have small ticket items, it’s a downfall. I still can’t get into reports easily to see daily sales and a tally of different items sold. There’s no ability to turn signatures off, and I absolutely hate that I have to wait for my funds! During the week isn’t bad-next morning. But Saturday sales I didn’t see till Tuesday. Seeing the auto deposits with PayPal here also allowed me to see that my transaction went through-instantly, no wait time. I really hope you take feedback and make some changes.Show lessAzhope480
My Zettle
So far I like the machine The app however is sometimes a little glitchy I had to delete and re install three times to get it off the search for item page I haven’t adde any item so there is nothing to search for but it keeps freezing there and won’t let me do a transaction Wow! Headache In that moment of need I plan to review again in the future When I have more experience with thisShow lesster_rip
Good Options but an improvement is highly recommended. See review!
Good options but one important option isn’t currently available for having the tax to auto-populate as you are entering transactions manually without having every SKU in the product library. You have to turn on the tax every single transaction if entering an amount and description from the Amount selection on the left hand side. You MUST add an option for having taxes to auto populate when entering transactions manually. No Way should a merchant have to remember to edit the tax for every transaction! Good functionality and additional payment options compared to PayPal Here.Show lessFind an Available Name
Developer Response
Thanks for your review, we appreciate all feedback we receive and work actively to resolve it. In this occasion, what you are describing is possible to do on my.zettle.com. Head over to Settings > Taxes and in the table you’ll find your taxes as well as the ability to set them as default rates through a check-box. Once set as defaults, transactions that are done manually, or by adding products to the shopping cart, will have the tax enabled automatically!Great!
Really easy to use but I wish it could take cash & credit payments in the same transaction.GoddexMoon
So fresh
This is the bomb! I have used PayPal here for years. The app had messed up so I dumped it to re down load it. Low and behold Zettle popped up! I read and looked at reviews about it.
I took a chance and ordered it, yes it costs oh well.
Set up was a breeze! Same PayPal account you don’t have to start over entering banking info etc. Just connect and boom you are in. Fees are less than PayPal here. Venmo comes through too. Shoot you don’t even need to purchase gift cards to scan and sell. You can make your own in app and email them!!! I am a resale consignment shop and this works wonderful for me.
The only dislike (reason for 4 stars) is…. I wish I could checkout off line. Then when my internet comes back online it would automatically “process/dump”.
Otherwise All of my customers love the tap to pay feature and emailed itemized receipts.
Keep up the awesome work
RachelShow lessRachll92
Better than expected. Could use some improvement.
I upgraded my reader to this from PayPal Here swipe only reader instead of getting the PayPal tap and chip reader. It was easier to use than I had expected and the reader lasted all day without the need to recharge. Some functions I miss from PayPal Here app are 1) an addition (+) button to add multiple custom prices in one transaction instead of clicking on shopping cart>> keypad>> OK for each item, although it was helpful to use the inventory product buttons I had entered ahead of time, and 2) having an option to omit the signature requirement for a purchase under $50. With Covid safety protocol, customers were more hesitant to touch a screen or use a stylus even though hand sanitizer was provided and the stylus was cleaned with disinfectant wipe after every transaction. But contactless payment was much desired.Show lessmonatenzi
Developer Response
Hey, thanks so much for the detailed feedback! Just wanted to let you know that we read all the reviews carefully and we forwarded yours to our feature teams to take a look at it. Looking forward to more constructive feedback from your side. Zettle by PayPalDoesn’t work
The reader connected with zero issues. The reader will not work until you “update” your business info with PayPal, the only problem is everything has been updated and there isn’t an option to bypass. I went in and deleted and re-added and it still says to update. This has been going on for the last week. I am returning the reader if I can find out how! I’ve only been able to find how to return it to the UK! WTH!!Show lessNot~Another~1
Bug has needed fixing for some time
Initially I was really pleased with this facility when I got it about a year ago but as my phone got older there were a lot of glitches sending payment links. I then updated my pretty old phone in the hope it helped and now I am unable to resend payment links to people who need a reminder, despite an option being on the app. When I’ve approached Zettle I’ve been told they’re away and it needs fixing. I use this facility a lot so I would really like to see it fixed. I’ve emailed twice recently and not heard anything. I’m less impressed than I was with the app, but I’ve still given it 4 stars.Show lessGoodlifejo
No transfer from PayPal Here to the Zettle
This seems like a cool platform and seems like an answer some of the questions and things I’ve been sending to PayPal over the years, but there is no easy way that I see of simply transferring everything you have in PayPal here To Zettle.
Is it allows you to import from a Excel file, but there’s no way to export your items from PayPal Here... this is simply a software addition that people can make happen probably in 10 minutes. We used to be able to see our full PayPal here catalog from the PayPal website until PayPal redesigned their entire site. Now we’re stuck only using the point of sale from an iPad.
I’d like to try out Zettle, but I will wait until PayPal put some form of transition that easily into both software’s, otherwise there’s no way I’m spending any money to have someone reset up an entire new point of sale that’s with the same company when the company (PayPal) can simply set up a way to transition.
We have over 75 items in PayPal here, this would take numerous hours if I had to pay someone to do it manually.Show lessThe Strategy Center
Developer Response
Hi, sorry to hear this. We would suggest you to contact the PayPal customer service team directly so that they can help you further: https://www.paypal.com/us/smarthelp/home Kind Regards, Zettle by PayPal
