Poor
Twice the app has crashed on the iPad whilst filling out the circuit chart. When reopened all the circuit chart info disappeared
Terrible Customer Service
I just wanted to reactivate my software after paying for the yearly renewal but get cross examined by email even though it would be very simple to let me activate my software on another computer.
I’m still waiting and I only use the software once in a while.
After paying a lot of money for Easy cert and EasyPAT pro over 2 years ago I am very unhappy with the customer service of this company.
I’m still waiting and I only use the software once in a while.
After paying a lot of money for Easy cert and EasyPAT pro over 2 years ago I am very unhappy with the customer service of this company.
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A shame the developer hasn’t got to grips with 18th edition
Like most of the software developers who write electrical certification software, they don’t fully understand the electrical regs, or that the person asking them what to develop doesn’t understand the regs.
Firstly, we are now seeing more and more use of equipment that can’t have the PME (TN-C-S) exported whereby a TT is required; often resulting in an installation that has two earthing arrangements, possibly with those arrangements split on a single remote circuit. But as usual, these dual details cannot be included on an electronic certificate under earthing arrangements!!
Secondly, a better understanding of chapter 41 and 643.8 would reveal that a circuit protected by an RCBO can have a Zs higher than that for a circuit without one. Unfortunately the software doesn’t recognise this and highlights the information in red to indicate a non-compliance.
On. A positive note, the box certificate layout is far superior to the database entry system many other software designers use
Firstly, we are now seeing more and more use of equipment that can’t have the PME (TN-C-S) exported whereby a TT is required; often resulting in an installation that has two earthing arrangements, possibly with those arrangements split on a single remote circuit. But as usual, these dual details cannot be included on an electronic certificate under earthing arrangements!!
Secondly, a better understanding of chapter 41 and 643.8 would reveal that a circuit protected by an RCBO can have a Zs higher than that for a circuit without one. Unfortunately the software doesn’t recognise this and highlights the information in red to indicate a non-compliance.
On. A positive note, the box certificate layout is far superior to the database entry system many other software designers use
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New DB layout is time consuming
The new DB layout has not been properly thought out. Its design makes creating certs time consuming (clicking in and out to input data, moving circuits option, just makes things ridiculously SLOW). If you are working on a commercial EICR or have 4 reports in a day to do, don't use this tablet version. It should be easy to use like the (desktop version) and adapted to suit a tablet user. My advice to the developers are redesign it like the desktop version but make it simpler to use on a tablet e.g use all the functions a tablet allows you too. I will be sticking to the desktop version but life would be much easier if i could carry my tablet to do my jobs. You will get the job done sooner going back to written certs than this tablet version.
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Brainless new design.
The new feature " displaying the schedule of circuits " better is kick back to '90 where you have to scroll horizontally and vertically while you have to keep track on what line you are ! No brain behind this new feature really disappointing ! I do wonder if they heard/consider UX !
Crashes . Crashes crashes did I say it keeps crashing .. Also with the new OS 9 no preparation was made .. It seem the developer isn't after the users satisfaction they just after profit hence the super price !
The support team quick in replying but very superficial!
I would look for something related before getting tangled with is app
Crashes . Crashes crashes did I say it keeps crashing .. Also with the new OS 9 no preparation was made .. It seem the developer isn't after the users satisfaction they just after profit hence the super price !
The support team quick in replying but very superficial!
I would look for something related before getting tangled with is app
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Decent but problems
Good app, until I installed an update from tysoft. Ipad lost all my certs and information. Contacted support, which I pay for, to be told it's nothing to do with them, it's my ipad. Strange considering it was fine until I updated it with the update from them. 37 mile drive back to the office to do a cert on a pc ! Quite honestly they really didn't seem to be bothered. Very easy to blame the equipment rather than the software. thanks for that. Felt let down by them. Not a cheap app by any stretch and I rely upon it. Would of expected better.
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Software
Having used this software for over a year I have to say it is very poor, the mobile version is a case of having to go backwards and forwards to input data (rather than inputting data on a blank column), I would advise anyone who is looking to buy this product, to try before you buy. The desktop version still does not have a back button to rectify mistakes. Tysoft do not send out update notifications (however they do when yearly fees are due), which has resulted in me losing valuable time.
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Cracking bit of software.
Have been using the click/NICEIC software for years and this beats it hands down. So easy to use on an iPhone. Simple to use and syncs perfectly between devices. To those people moaning that it costs £60 for your upgrades for a year: do you really think that developing something like this costs nothing??
My only gripe is that it can't be used on more than one mobile device at a time, but that's not worth losing a star over. I'd recommend this to anybody. Excellent.
My only gripe is that it can't be used on more than one mobile device at a time, but that's not worth losing a star over. I'd recommend this to anybody. Excellent.
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excellent
This app is absolutely brilliant, saves loads of time, I've just started using it for work now, and it's doing it's job already, a couple of things though, nothing major and not worth losing a star over, if there could be a certificate for both fire extinguishers and fire alarm faults call, it would make this app a 6 star. overall though, fantastic
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Great stuff
Good to see easycert mobile on iPhone. App is in it's infancy at moment. I have been using easycert on desktop for a number of years and it keeps getting better so am sure the mobile version will do well. If I have any issues and contact easycert Brian is always there to help. It's always down to me being a technophobe. Best of luck. Will rate it high because I know it will be good when upgraded.
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