Terrible
Why so complicated
Response from developer
Hi Mc Gambit13, we would like to help you sign in to our Benchmark Mobile application, please contact us to our email MobileServiceExcellence.Team@gensuitellc.com mentioning which business you belong to. We will respond within 1-2 business day.
It does it’s job but not very well
In short, this app works for what it is intended but unless you want to throw your phone into a wall do NOT even try the beta version if it asks you. As far as I can tell after searching and searching, there is no way to go back to the at least functional version.
Response from developer
Hi Hhnnngggg, thanks for your feedback. The MyHome beta version on Mobile is currently the same display as the desktop MyHome interface, and we noticed too the challenge with navigation etc. on mobile screen. The good news is that we are working on the next phases to optimize MyHome significantly for mobile during Q4. Please stay tuned. If you have any specific feedback, please feel free to email us at MobileServiceExcellence.Team@gensuitellc.com.
Bad management
Response from developer
Hi D.C. wanted, thanks for posting your feedback, our apologies for your unpleasant experience with our support. Please contact us to our email MobileServiceExcellence.Team@gensuitellc.com and let us know which business instance you are using, we will review pending user requests with the associated customer support team members.
Garbage
Response from developer
Hi Gensuite User, We are sorry that you are having a bad experience using our application. We encourage you to reach out via the feedback options or our email MobileServiceExcellence.Team@gensuitellc.com So that we can investigate further.
Crashing
Response from developer
Hi Cahriisss, We are sorry that you are facing an issue uploading pictures. Can you please provide us with a little more info via our email at MobileServiceExcellence.Team@gensuitellc.com so we can investigate further.
The most cumbersome safety program ever devised by man.
Response from developer
Hi Thumbless Tom, We are sorry that you are having a bad experience using our application. We encourage you to reach out via the feedback options or our email MobileServiceExcellence.Team@gensuitellc.com So that we can discuss your feedback and ideas of improvement.
AMZL Ops mgr
Not intuitive
Small writing
Drop downs poor
Très mauvaise application
Response from developer
Hi atbftr, We are sorry about your bad experience while trying to reset your password within Gensuite Mobile, please contact our MobileServiceExcellence.Team@gensuitellc.com so we can review further your questions and feedback.
Why is this site so difficult to get set up on my phone?
Response from developer
Hi Paappy1, thanks for posting the review. We’d like to seek more information from you about any issue you met so we can improve your experience in the app to support your work. Feel free to use the Feedback option from the mobile app main menu to contact our mobile team directly, and we will be able to look into the issue at the earliest
