Leave a Review Wingstop
Love the app and have always but now I can’t track the time of my order being delivered
I always loved ordering Wingstop on the app and I even love wingstop itself. But before this recent change I was able to see the time before my food would be delivered and now I can’t there’s no track order or anything to keep me updated. I think that should not have been removed so that people aren’t paranoid at when there food is gonna be delivered and they would never know, because there’s no notification that the food is delivered. So it could be out for a while without knowing and it would ruin things.Show lessElbert Jackson
Never delivering off of Wingstop again just do delivery on DoorDash
Honestly I had never had any problems with Wingstop until my last delivery in which the delivery driver never came to my house. But the delivery driver said they had handed me the food which never made it to my house. Then when I called the Wingstop near me they told me they didn’t have control over what happened and told me that I should’ve order on DoorDash instead because that’s the company that does delivery for Wingstop. Luckily I was able to get my food but I had to drive to the Wingstop to receive my food. Even then I couldn’t get a refund for the delivery charge because I had to go there myself 🤦🏾♀️. Im rate the app a one star because of this situation and I’m warning anyone who downloads the app to either use DoorDash so If something like this situation happens, you can get the delivery driver in trouble. Or just order for Pickup if your able to get it yourself.Show lessStarryforlove
Developer Response
Thanks for sharing your experience with us! We’re so sorry you ran into an issue. We’d love to learn more. Please contact us at www.wingstop.com/contact-us so our team can look into this further.Wingstop being the best fast food place
Wingstop stands out as the best fast food establishment primarily due to its unparalleled focus on high-quality chicken wings and a wide variety of flavors. Unlike many fast food chains that offer a broad range of menu items, Wingstop specializes in wings, which allows them to perfect their recipes and cooking techniques. Customers can choose from an extensive selection of flavors, including classics like Lemon Pepper and unique options like Mango Habanero. This dedication to flavor diversity and quality ensures that Wingstop caters to a wide range of taste preferences, making it a go-to spot for wing enthusiasts.
Moreover, Wingstop excels in delivering a consistent and enjoyable dining experience. The chain is known for its commitment to freshness, with wings cooked to order rather than sitting under heat lamps. This ensures that each order is hot, crispy, and flavorful. Additionally, Wingstop's emphasis on customer service and a welcoming atmosphere contributes to its appeal. Whether dining in or ordering for delivery, customers appreciate the attention to detail and the consistently high standard of food and service. This combination of specialized focus, quality ingredients, and exceptional service positions Wingstop as a leader in the fast food industry.Show lessKAI JAKSON
Can’t place an order??
I’ve been placing orders on the app for months but for the last several weeks, I haven’t been able to. Every time I try, I get the error message “We are currently unable to take your order. Please check your payment information and try again.”
I have tried every card in my Apple Pay, I have tried manually inputting my card information, and I have even tried using the “pay in restaurant” button but all of them give me the same message.
I wouldn’t be this upset except Wingstop takes forever and it’s inconvenient to order in person and wait 20 minutes for my food. What’s worse is I tried to submit a complaint on the Wingstop website but every option requires an order number. I don’t have an order number to give because it won’t let me place one. Someone do something about this please?Show lessbq1356710
Why i love wingstop
Eating at Wingstop is always an exceptional experience, one that I eagerly anticipate each time. From the moment I step inside, the aroma of sizzling wings and flavorful sauces envelops me, setting the stage for a culinary adventure. The vibrant atmosphere, with its energetic vibe and friendly staff, adds to the overall enjoyment, making it a favorite dining destination.
The highlight, of course, is the food itself. With each bite into a perfectly cooked wing, I'm transported to a realm of savory bliss. The array of mouthwatering flavors, from tangy lemon pepper to fiery atomic, never fails to tantalize my taste buds. Paired with their crispy, golden fries and a refreshing drink, it's a symphony of flavors that leaves me craving more long after the last wing is devoured.
What truly makes dining at Wingstop one of my favorite things to do is the sense of joy and satisfaction it brings. Whether it's a casual meal with friends or a solo indulgence, the experience is always memorable. It's more than just a meal; it's a moment of pure culinary delight that leaves me eagerly counting down the days until my next visit.Show lessWingstop eater
Never again just no
I had ordered a order and after the delivery time to keep on changing and then like two or three times they were keep on changing the people that were delivering it for me, and then it said it was on its way, and it keeps on changing the time changing the times it felt like more than an hour and then after a little while they canceled the order and I’m still waiting for my money to this day. I ordered it like I’m gonna say maybe a week ago or a little bit less and they haven’t give me my money back, if this happens to somebody and you end up getting your money back, just don’t do it anymore don’t order from this app anymore. I recommend either getting DoorDash if you want to buy Wingstop or just don’t get it at all or just go to the real place because I don’t know what is going on.Show lessAHIIIhhshshshsbddjjdgs ai
The need raises
This location has been very consistent since I’ve lived in Jackson Ms. They staff needs raises. You have lovely location however the facility needs a bigger driveway since the back parking lot is so small. This warrants safety issues with upcoming traffic if you’re trying to turn in the parking lot. Perhaps make it a round about style drive through. The location deserves it and the people who pay money to come there deserve safe and easy parking. Aside from that great awesome job staff and keep up the good work. The community counts on you from customers to dashers and other food clients! Thank you WINGSTOP State street!!!!!!Show lessIceKold6
Outstanding Service
Easy to use, simple to understand! You don’t have to worry about your messing up your order because the app allows you to preview the order and price before checking out. My favorite feature has to be the Favorites, you can add a custom order to your favorites list to reorder another time. This makes it easier to make an order when you’re feeling hungry because it saves the previous order. You can also preview these favorites as well, so when you’re ordering for the superbowl or some other event, you’ll have your order and your cousin’s ready to be placed!Show lessJK REVIEWZ
Really love Wingstop
I do not usually write reviews but decided to do so today.I really love ordering from this company, the wings are always good and I really like that I can choose all flats or all drums. The place I used to order from did not offer that selection and sometimes I would receive less than the amount I ordered or just garbage quality. Wingstop has become my new favorite and has continued to be for the past couple of years. Very consistent and good. Sardellas used to be my go to but after multiple price increases and quality plummeting I am done with them….Show lessAZ Richard
Semi-adhd friendly
Easy to navigate, easy to make changes. You should be able to choose more than 2 alterations for the sides. For example, Fries with Fry Seasoning, Extra Seasoning, AND Parmesan.
But you can add everything you might need to your order. Even extra dips & sides of wing flavors. I like when there’s at least one text field to make a note, but that is not on the Wingstop app.
My location never forgot anything so far, and I always order online. But after I tried Hot Honey, I cannot eat here unless Hot Honey is offered. Crossing my fingers they add it permanently!! Oh, please! 🤞🤞Show lesspash4hash
