Leave a Review Wingstop
Day after Super Bowl LVII
I wasn’t able to enjoy a meal on Super Bowl Sunday due to a procedure I was having done the next day. My first meal after the procedure was Wing Stop in Evanston. This is the first location I tried in 2008 when they opened. I like this location of all the locations I’ve tried. The original owner Maria, sold the place during COVID-19. I thought the food would change but it hadn’t. I think it has had several owners since Maria. LHowever, the customer service can be better. After many complaints I can see the service is getting better but still requires some improvement.
They should treat every customer the same. English is not spoken well at this location nor is it understood. However, I must say the food hasn’t changed and that is the only thing that keeps me coming back.Show lessMz. Nene
Yum
The Wingstop app on iPhone is fantastic! It's user-friendly and easy to navigate, making ordering my favorite wings a breeze. The app also allows me to track my orders, view my past orders, and even schedule future orders. I love the convenience of being able to order my food right from my phone, without having to wait on hold or in line. The app's design is visually appealing and adds to the overall positive experience. I highly recommend the Wingstop app for anyone who loves their wings!Show lessCODE_37
Best customer service ever
I live in Lynchburg VA. So me and my sister got some food and waited about 10 minutes. We grabbed our food and left but they forgot my fries. So I went back in their and told them about it. They believed me and gave me my fries. But the guy working there gave me a FREE BROWNIE!!! That’s why it is the best customer service I have ever had. Also the food was really good and if it’s your first time going. Get the original hot. Best ones there. (Besides the atomic ones).Show lesstheM3MEsh0w
Free delivery
I thought the app was great. That was until you offered a promotion about “free delivery day” and then made me drive to the location after paying and tipping? It even ordered it in a whole different location than what I selected, so I called the restaurant and they told me they couldn’t help me get a refund and that it was on the apps end that had to do it. After I looked at the email it said I needed to contact the local restaurant to cancel/change order, so I called them back and they refused to pick up after 3 times of calling. I went there to try and cancel in person and they still gave me the same excuse about it being on the apps end. Ridiculous I paid for a tip that I thought someone would be delivering. Who does that tip even go to now???? Food was good lol but that wasn’t the ideal location to pick up atShow lesscalebtabor
Litty Like A Ti**y
LOOOOOOVE Wingstop. I appreciate that they appreciate a variety in flavors. I live in a small town and Wingstop isn’t the only place for wings but the only competitor for a variety in wing flavors is Buffalo Wild Wings. While I love me some mild wings… I’m in love with the Spicy Korean, Louisiana Rub & Garlic Parmesan flavors that are accompanied with the crispiest of wings from Wingstop 😍😍 AND the Wingstop FINALLY allowed paying ahead through the app. Hallelujah 🙌🏼 That’s all they were missing was that one small feature. Everything else is already a great time, every time 🤤Show lessLinavonbree
Convenient
I think ordering food online is one of the biggest blessings in the modern era. People need to download apps like these so they can stop bothering the workers about things “taking too long” and “not being fresh enough” with this app you can schedule an order and like magic when you arrive at your selected pick up time, it’s ready! If you like to order ahead and hate waiting in person like myself this is perfect :)Show lessfwmtaehyung
Good, but needs an editing option
I order Wingstop often, as there is a location nearby my college, however one improvement I would like to see is an option to change or edit orders. Just a few minutes ago I ordered and put the wrong pickup time in, an hour before I actually want to get it. I tried calling them, but their phones are down, and now I’m basically screwed, since I don’t have time to walk over there, as my class just started. An option to edit orders on the app would solve a lot of problems.Show lessDavid_X_
App is below average
what is missing? is full customization of orders mix and Match. you want 5 Lemon peppers mixed with 5 hot ones let me get them. You have pre-set orders of 24 wings that add up to $75 dollars at check out. I don’t need 24 boneless wings. For 2 people. I want to Make my own mixed order. let me pick what I want to buy. Let me make the order not you. That’s what this app is missing. Fix that and it will be a real app full Cutome have it you’re way orders
For each persons needs. A 1-10 this app order system is maybe a 3 tops. Below average.Show lessCarlos Garry
If hungry, save your time and order elsewhere.
You’ll first spend time selecting the best Wingstop location, then ordering, and the app sometimes randomly locks you out at the very end during payment. The app won’t tell you why it locked you out — just to check and ensure the billing address is correct which of course it is. It’s the same billing information you’ve already been using. Yet eventually you’ll realize it’s a payment processing issue from Wingstop’s end but by then you realize your mistake was thinking you could easily enjoy a meal without the troubleshooting hassle.
Whoever coded this app needs to have their business analysts do their jobs and identify proper error message-responses/error handling.Show lessJohnS889
Very user friendly
I am a mom of four kids, but I am a lifelong vegetarian so I personally know nothing about chicken. This app makes it extremely easy to order, down to splitting the seasoning between two flavors even with a small six pack combo. You can order a family pack and customize the wings to everyone’s liking, splitting between several different preferences. The kiddos love this customization feature. As far as food ordering goes, they have aced the concept of “user friendly”.Show lessDr. Ari X
