Leave a Review Meritrust Business
Unfriendly
Giving my balances and faqs isnt mobile banking. The USAA app lets me start accounts, update PINs, explore other services and get information with 24/7 support. Having Meritrust is terrible the support pages all lead to contacting them and you can only contact them during bank hours so it truly kills the online experience they don’t understand.Show lessJeshua Pence
Why the limit on deposits?
$5000 limit on deposits makes no sense. Other than that it’s a great app.drumanimal05
Push notifications
Why not a text push notification to you cell phone immediately after the charge on your debit card instead of a summary late in the evening?34r
Was great..
Been using this for years, it did everything I needed and did it very well! I’m not sure when it started but it’s been long enough for me to fed up and write this review. This app is either being updated or always loading. It still performs the functionally I need, but at a turtles pace. I set a block of time aside when I want to check account details. If it’s the weekend, I can rest assured I can’t because it’s updating..Show lessRMGCJK
Excellent
Excellent easy to use application. The only thing that’s missing is a way to lock/unlock the card if it gets lost.Leprecon216
Meritrust
Best bank so far, employees are nice and had always been satisfied with my banking needs. I highly recommend coming here 10/10Jo3 Smith
Slow but convenient
The app is slow most of the time even when I have wifi or full bars. But it is really convenient to deposit my pay checks via the photo since my job doesn't have direct deposit. Definitely faster than driving to the branch thoughwish i could put a nickname
Developer Response
Hello, there. Thanks for taking the time to share your feedback. We're always working on ways to improve the app and will pass along your feedback to our team. We're glad to hear you're finding it to be a convenient way to take care of your banking needs. We appreciate your review!Best bank in Kansas
No mysterious (maintenance) fees,
card holds are taken care of quickly so you know what your bottom dollar is regularly, you can make cash deposits with their eATMs, you can make a withdraw at their eATMs for any amount in dollars, you don’t have to change your password all the time like I have to at my secondary bank which shall remain nameless and you can replace your stolen/lost debit card at any location at any time.
The only thing I wish that you could do at this bank is earn back your foreign ATM fees dollar for dollar like I can at my secondary bank.
Also I’ve heard good things about when you refinance with them even though I have yet to do it.
Meritrust is awesome. (Period)Show lessDriverVonDoom@ICT
Developer Response
Hello, there! Thanks for this excellent feedback. We'll be sure to share your suggestion regarding the foreign ATM fees with the appropriate teams. We appreciate you choosing Meritrust to serve you!Saving
I love having access to my accounts anytime of the day. I’m a visual learner so this app allows me to see how my money enter, and exits my account.Akagodsrideanddiedaughter
It’s ok could be better
App works perfect once’s your in the problem is getting in. It’s always timing out or gives error even while using finger print password access. Maybe a update could fix the bug issuesSplash_tko
Developer Response
Hello there, thanks for your feedback. We're continuously looking for ways to improve the app and are sorry for the troubles you experienced. If it continues, please call us at 800.342.9278 so we can troubleshoot.
