ING HomeBank User Reviews

ING BANK N.V. AMSTERDAM SUCURSALA BUCURESTI

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Expat stay away!

Unless you speak and read Romanian, there app is absolutely useless for you. There docs and text are also in Romanian which by no means serve a purpose.

The bankers believes they speak English but they don’t. The height of incompetence is they even swapped my first name with last name, on the account, in 24 hours from becoming their customer to strongly recommending to stay away from their pathetic services!

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hjalpha

2 years ago

Basic Bank account!!

Majoritatea băncilor au aderat la transfond doar ING banca inteligenta și Smart nu! Ce așteptați bai fraților sa vina revelionul? Numai suntem acum 10 ani sa așteptăm un transfer 5h sau un Weekend pana luni! Pana și bancile fantoma a pensionarilor brd și cec au aderat la transfond! Ar fi vremea sa faceți un pas sau bye bye basic Bank account!!

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daniel nerghis

2 years ago

Best app

There is no better home banking app or better services! They make things extremely easy and hassle-free for their clients so that you don’t spend hours and hours trying to get an iban or to update your info. The best banking app I’ve used!

EmmaXbabe

2 years ago

Response from developer

Thank you for reaching out, Emma, we're glad you're enjoying Home'Bank! Your words are like music to our ears, we'll share your feedback with the entire team 🧡🦁

Very disappointing

Many pages if you open are blank; unable to update contact details as they force you to do it or else they block all accounts; the bank itself is very badly organised..

Alwkvondayl

3 years ago

Response from developer

Hi there & thanks for reaching out to us! Can you confirm you have updated Home'Bank to its latest version and tell us if you still encounter these issues? Alternatively, while we sort this out, you can update your data on the web version or call our colleagues in the contact center (031 406 2464)

Inutil app

Pacat ca de cand ati facut update cei cu iPhone mai vechi nu mai pot accesa contul. Un update rezonabil ar trebui sa fie despre posibilitatile legate de optiunile bancare si sa nu aibe nici o legatura cu IOS. Celelalte banci nu au aceasta problema.

Pagadelu

3 years ago

Response from developer

Salutare si multumim ca ne-ai scris! Update-urile noastre au siguranta datelor in prim plan si din pacate versiunile mai vechi de iOS nu mai primesc update-uri de securitate de la producator, ceea ce inseamna ca nu mai poate fi garantata o experienta sigura de utilizare. Poti folosi in continuare Home'Bank in versiunea web, chiar si din browserul telefonului.

App does not support English

App shows that it supports EN and RO but it only supports RO (Romanian). The only thing you can get is English is documentation for various terms and conditions.

Bummed85544676

3 years ago

Response from developer

Hello! We do not have an English version. The only way to get Home'Bank in English it is to access the browser version and translate the page via Google

Deschide cont online la ghișeul bănci

O aplicație praf , după ce treci prin toate fazele tre sa mergi la banca .

pinalty

3 years ago

Response from developer

Salutare! Daca nu ai reusit deschiderea contului online inseamna ca nu esti eligibil, iar pentru a finaliza procesul este nevoie sa mergi in Office. :(

Miseries

De 30 de minute incerc sa actualizez datele personale si imi expira sesiunea inainte sa apuc sa parcurg toti pașii, parca e făcută la misto. O mizerie de aplicatie

blizardos

3 years ago

Response from developer

Salutare! Daca nu resusesti sa realizezi procesul de actualizare al datelor direct din aplicatia de mobil, avem rugamintea sa accesezi Home'Bank din browser.

User-friendly

ING Home’Bank is the best mobile bank I’ve ever used. User-friendly and straightforward, it makes managing your finances a very easy process. Great work ING!

Mihai1785

3 years ago

Top banking app

I’ve personally used many other banks apps, and currently using ING homebank along with some other(American bank mobile app) and ING is by far #1 way above all others.

Beside the app, you cannot want more from their services. No waiting times on call center, they reply almost immediately and assist on facebook messenger, etc,

Thanks ING

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