Leave a Review Twitch
Missing Key Functionality
So, no issue with streaming performance, but either A) there is a LOT missing from the app, or B) it’s super un-intuitive and these things are impossible to find. Missing features include:
- The ability to subscribe to a channel via mobile.
- The ability to see existing subscriptions and when they expire.
- The ability to change your profile picture.
- The ability to easily get to a channel’s home page if they are live. (I am forced to go into the live video, often causing blaring audio even when my phone is silenced, and then have to poke around to find a way to get to the channel’s home screen and THEN I have to terminate the still playing video).
- A means to set subscriptions to auto-renew. (Unable to find this on the web version either - maybe just a missing feature?).
All in all, forcing me to log into the site severely inhibits the app’s on the fly functionality. I’d think these item would be a priority as the easier it is to manage things, the more likely people are to download/open the app. While not a huge amount of competition in this market, it just takes one competitor doing it better to start stealing people away. If these features are missing, I’d recommend adding them. If they are just hard to find, I’d recommend either re-thinking the layout or adding an overlay tutorial that walks through functionality for users. Something that launches initially for brand new users and can be launched at will for people needing a refresher.Show lessKrahnin
Great idea, horrific experience
I absolutely love live streams, and twitch in general. I’ve been on the twitch bandwagon for longer than most, but can’t help to notice these extremely common, frustrating bugs. I will play live streams or VODs, and the audio will just go out. I used to be able to close out stream, change video quality, or close out app to fix it, but that is no longer the case. The only fix I have been able to find as of late is to completely uninstall and reinstall the app. I am now doing this 10+ times per day, and that’s unacceptable. If this issue isn’t solved by the end of this week, I’m just going to go watch someone else re upload one of your creator’s livestreams. Which mean that’s neither you, or the streamer you pretend to help will be making any money off of me, and I will cancel my multiple subscriptions.Show lessTomatitto291
Lack of Customizable Access
The Twitch website gives you a lot of access towards your customization and profile editing. You can change your chat color, change your name and or capitalization, change your profile pic, etc. This app, however, doesn’t give you access to most of the offers the website has. It would be nice to be able to do certain things on the app instead of always having to rely on the website such as customizing your profile and being able to subscribe to channels by viewing them instead of having to use chat commands. Sometimes I want to support a streamer but I can’t because they do not have a set chat command. Overall, I’d appreciate it if the app would have more accessibility just like the website instead of it feeling like it’s taking away your access and ability.Show lessWorfySmarf
