GEO Staff App by BuildingLink

App ruined since Desktop overhaul

Can you guys please restore ALL EVENT options when creating new event. It was working perfectly prior to website upgrade.

Teqreation

10 days ago

Response from developer

Thank you for your feedback! To resolve any functionality issues, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues with viewing certain event types after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

stupid app

downloaded this app for employees
but when i signed in, it will brought me to the resident log in.

this is an employee app with a resident log in.

can't open and used it

fix this stupid app

it's been 6 months and still they didn't fix it

jakeyam23

21 days ago

Response from developer

Thank you for your feedback and apologies for any issues you may be experiencing. If referring to the login page that the app routes you to, this should be the web page to put in the ID and password and upon log in, GEO should open. If unsuccessful or this is not what you are referring to, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

Poor

Bugs continue to show up, especially when using scanner. Sometimes the green “add” button will disappear after scanning and collecting the info.

MattN365

a month ago

Response from developer

Thank you for your feedback! To resolve any functionality issues, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

Staff member

Please ever since the recent web UI update, the iOS app no longer shows all event types. PLEASE FIX, so the staff can have mobility and flexibility running our operations

Teqreation

2 months ago

Response from developer

Thank you for your feedback! To resolve any functionality issues, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues with viewing certain event types after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

stupid app

downloaded this app for employees
but when i signed in, it will brought me to the resident log in.

this is an employee app with a resident log in.

can't open and used it

fix this stupid app

it's been 6 months and still they didn't fix it

jakeyam23

2 months ago

Response from developer

Thank you for your feedback and apologies for any issues you may be experiencing. If referring to the login page that the app routes you to, this should be the web page to put in the ID and password and upon log in, GEO should open. If unsuccessful or this is not what you are referring to, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

Opens the Resident’s App instead of the Staff’s App

Title said it all, bugs on the app opens the wrong version of the app.

Jack A. Mason

2 months ago

Response from developer

Thank you for your feedback! If referring to the login page that the app routes you to, this is simply the web page to put in the ID and password and upon log in, GEO should open. If unsuccessful or this is not what you are referring to, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

Poor

So poorly optimized, you will encounter bugs while trying to do anything.

MattN365

2 months ago

Response from developer

Thank you for your feedback! To resolve any functionality issues, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

Dark mode

Let’s get a dark mode icon.

I6TRIG

3 months ago

Response from developer

Thank you for your feedback! We will be updating the app frequently this year and you should see more options coming! In the meantime, we may be able to find some workarounds for any pain points you're experiencing. Please contact Support at Support@BuildingLink.com and we will be happy to help! Thanks again and have a great day!

Broken

App doesn’t work. Doesn’t load, can’t scan. Continously says loading information.

TravXO

3 months ago

Response from developer

We appreciate your feedback! To resolve any functionality issues, our first recommendation would be to uninstall the app and reinstall it. If you're still experiencing issues after reinstalling, please contact Support at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!

WRONG DATE AFTER UPDATE

After updating the new version, now all the work orders only shows previous date behind. There’s a bug on this new update. Please take a look at the issue, is messing up my work as a handyman and delaying tenants from getting their maintenance requests done on proper timely manner.

Agtouch24

3 months ago

Response from developer

Thank you for your feedback and our apologies for any inconvenience. Your issue has been reported to our developers so that they can investigate and resolve as needed, In the meantime, for any additional questions please contact our Support team at 877-501-7117 Ext. 0 or support@BuildingLink.com and we will be happy to help! Have a great day!