Citymapper User Reviews

Reviews Summary

Top reviews

Leave a Review Citymapper
  • Must have for big city travelling

    Used this in London / Paris / Rome / Los Angeles without any issues.
    Often had better location tracking than google maps.
    Easy to use and just super helpful when exploring new places!
  • LOVE this app

    I recently went to NYC for a long weekend and though I know my way around the city pretty well I explored this visit to places I haven’t been, enter the Citymapper app.

    You put in where you want to and it shows you how to get there and a multitude of ways. Whether it be walking taking the train or taking the bus or taking a cab or taking an Uber or Lyft. It gives you the time of each method of transportation how long it will take you to get there and it even gives you an estimated cab and Uber/Lyft fares. If you opt to take the train like I did it tells what car to get on to be closest to an exit and it even gives you walking directions when exiting the train to reach your final destination.

    This app is AWESOME! I highly recommend and will use it for years to come. Thank You Citymapper.
    Show less
  • My go-to transit app

    With constant updates, added features, and improvements, this is my go-to app. I use it hand in hand with Google Maps. Each have features I like that the other doesn’t. Transportation is a breeze with this app. I’ve used it in both NYC where I live and in London when I went to visit (the offline feature is wonderful as I didn’t have cell service. I would use the WiFi and plan out my trips and save them in the hotel and was able to access my transit directions on the go)

    I feel as though there could be some work with the LIRR directions. My commute has a simpler route than suggested and when the app shows it, it’s inconsistently there.

    Love this app though!
    Show less
  • Get this app!

    I don’t write reviews, but I went out of my way to do this. You can pick your time of day of travel and it will tell you how long it will take to get from you start point to your finish point, including where to walk, Which subway exit to take, and even how many calories you will burn. You have multiple options that you can choose for your route and for your method of travel. It’s just awesome. it was my lifeline when traveling in New York City for the first time alone. I can’t recommend it highly enough. Only con is that it can’t pinpoint your current location as accurately as I would like, so I had to wander around a little bit as I neared my Destiination while walking.
    Show less
  • Must have

    This app has been absolutely brilliant and made getting around Paris and Rome on cheap public transport an absolute breeze. I still want to try the jet pack though.
  • Useful but a bit complicated

    Somewhat confusing app but useful. Often feels like it takes way too many taps to get what I want. The interface for live “go” trip mode is especially confusing. It’s often hard to tell if I’m currently tracking a live trip or not (which has battery implications).

    Also I wish there were options for more walking. For example, I’m willing to walk half an hour rather than transferring between 3 buses, but the routing algorithm seems to be very biased against excessive walking. I understand everyone has their limits, but ideally this would be configurable.
    Show less
  • Good, but has a big flaw

    I usually love this app. It stays up to date and gives me pretty detailed and accurate information. But I do have a major issue with it. I’ll check the app when I’m leaving for the subway fairly often to plan on arriving at the time they tell me is accurate for the subway. Fairly often, the time will be incorrect, and the train will arrive much earlier than listed, so I miss my train, which is incredibly frustrating. I understand that things change, but when I check the app 10 minutes before I leave seeing a certain time, and walk up seeing that the app was incorrect, it gets old.
    Show less
  • If you are traveling in a large city without a car, you need this

    I travelled with my wife and 3 year old son to Paris for the first time, and read about Citymapper on a travel website before we got there. Citymapper was easy to use (even has some built in intelligence tools to make finding addresses fast) and was accurate with its train/metro lines and times. I would use this app if it is available in any major city.

    My only request would be for the app to highlight areas (streets or districts) that out-of-towners should not walk through for safety reasons.
    Show less
  • I know it sounds dramatic but this app is lifechanging

    I moved to a big city in another country a year ago and the official public transportation app for that city was horrible. Citymapper saves me so much time and effort, giving me multiple options for routes (like if I want to walk less or if I’m rushed for time and don’t want to transfer, etc.) and always updating me on times and delays. It’s an all-in-one app and even though I’m familiar with the city now, I use it daily for train and bus times because it’s so reliable. 10/10 I would legit be a brand rep if I could, that’s how much I love this app.
    Show less
  • The. Best. Hands. Down.

    We spent eight days in NYC recently. It wasn’t my first or second time in the city, but it had been awhile since I’ve used the NYC subway. It has become a “hot mess”....literally. I’m so grateful we found this app early enough to actually enjoy our trip rather than spend hours walking aimlessly around with a confused google map and the local transit map. This app reports shut downs and delays much faster than the local transit app and its user friendly platform makes it extremely easy for even a first time visitor to efficiently get around.
    Show less

Alternatives to Citymapper