Citymapper User Reviews

Reviews Summary

Top reviews

Leave a Review Citymapper
  • Mapd

    Better than Waze…
  • Amazing UI

    Hi, I just wanted to say that the app is amazing however there a few things that may need improvement. Before I get into those, I just wanted to say that the design of this app is beyond beautiful it is THE BEST UI I have ever seen for a maps app. It is so incredible - there is SOOO much customisation - I haven’t sent this much customisation - FOR FREE - in any app. The few things that need improvement( that should hopefully be fixed in the next update) are that on the live activity it doesn't show the emoji and only shows the default dot. Also, it is quite annoying at times since I am just trying to go home and I know the route and I just need to see the times. It then proceeds to show me the most confusing route I don't even understand. It wants to me to change buses and wait for another bus - just to cross the road. Hopefully it understands I'm able to cross the road. If that just gets fixed then this is a perfect app!
    Show less
  • The most useful app out there

    This app is so useful in so many situations it tells where to be and when its creators deserve all the love in the world. Very helpful for when you don’t know how to use public transportation and are lost ☺️.
  • Sorry but the Apple Watch App is worse than a Β version

    Always liked the CityMapper App so when when got an Apple Watch decided to utilise the routes going straight to Watch face rather than advertise phone to pick-pockets so paid for the ad-free subscription but that where the good review ends!!! The App now just stalls with an annoying smiling face (we’ve got your money so what you looking at?!). When it does work 1 in 99 times it either has an old route ‘stuck’ in its memory or has chosen an arbitrary alternative route then again the App just hangs. Numerous updates of main App but still no fixing so have now deleted the App & asked for a refund on a broken App that they don’t appear to care enough to fix (& no it’s not Apple’s fault - you’re advertising a working App & for you to build it so it works!!!). Final cherry on the (eat)S🤬it Cake is that the new we’ll show you which way the train comes in on the platform to get the correct end is about 20% correct if that (tested in London/, Berlin & New York). You just ain’t walking the talk yer advertising & for reason I’m out and back to Google Maps. You had it but you lost it you absolute fools…
    Show less

    Developer Response

    Hi 👋 Thank you so much for the feedback. We really appreciate it and would love to hear more about how you think we can improve! These thoughts are important for us to understand what works and what is currently not working.  We'll then get to work! 💪
  • Wish List

    I really like this app, however with current state of transport services and the general uncertainty of life, it would be great to have a way of saying ‘I am now on the suggested mode of transport’. Currently, I have to keep going between starting points to search for the next leg as one mode of transport and another turns out to be delayed or cancelled. I mark the earlier train I have managed to catch, get on it and find all the timings have been automatically changed to those of the next train, on the assumption that the departure time has passed and I’ve missed it. This happens also when I am sitting on a train waiting for it to leave. As soon as the due time passes all the following legs of the journey change to those that reflect the next departure time. Would be a great feature if you could mark a particular journey as the one you’re on and set it!
    Thanks for all you currently provide.
    Show less
  • Essential app for any visitor to London

    Loved this app for providing great directions and options for travelling around London
    Especially loved the guide for the tube about the best carriage to use.
    Saved so much time our trip as you just put in where you are and where you want to go and directions appeared
  • GPS and times inaccurate

    The time schedules are inaccurate. GPS rarely works.

    More details: normally you can see the location of the bus or streetcar. You can no longer see that. It’s been a few weeks without seeing the location of the vehicle on the route map. The times of stop arrivals also do not match up. Example: I’ll be at walking to the stop 10 mins prior to the scheduled arrival time and the bus will drive by.
    Show less

    Developer Response

    Hi 👋 Thanks for taking the time to provide us with feedback! If you wish to give us more details, you can write to us at support@citymapper.com and include any screenshots you might have. This will help us to start working on a fix! Thanks 🙌
  • Outrageous lag!

    Are you kidding me?? Most ridiculous lag I've ever seen on an app. Infested with ads too.

    Developer Response

    Hi 👋 Thanks for taking the time to provide us with feedback! If you wish to give us more details, you can write to us at support@citymapper.com and include any screenshots you might have. This will help us to start working on a fix! Thanks 🙌
  • Best navigation best

    Better than google map but need to clean user interface like google
  • Best app ever!!!

    I want to London for the first time.
    I barely use public transportation in my normal life and I felt so safe and on time with this app!
    It’s so easy to understand how it works and it also understands what you want and where you want to go!
    It also change the planning very fast when you take the wrong street.
    I would recommend it to anyone! 😊
    Show less

Alternatives to Citymapper