Leave a Review Poshmark
Could improve
I am not a fan of them not using other options for shipping carriers other than usps, they are the worst and my last few transactions have been more than delayed by just a few days even though I go out of my way to drop off same day. Some days I drop off in after hours box over the weekend hoping shipment will track first thing next business day. To my surprise, this isn’t the case on many occasions and sadly this effects avg. shipping time which you need to maintain as a PM Ambassador. In addition, it seems like PM reviewers dealing with disputed shipments aren’t equipped to review claims of fakes or counterfeits….even those that have been reposhed and sold on their own platform. They will usually side with seller without really trying to objectively review claim buyers make. They should ensure that all luxury items be authenticated before being able to post them or offer to authenticate them like other platforms instead of docking seller who reposhes an alleged fake item from another PM seller. There are many who lowball and have bot accounts but I believe they are being dealt with more often now so that’s a good sign. PM Fee is a little too high for me but it is what it is….
Other than that, they respond to concerns fairly quickly and are helpful with other concerns that may arise. It’s been a good way to make some extra money for me on the side.Show lessDeveloper Response
Hi there—Thanks for your feedback! If you have suggestions on how to improve our app, please email support@poshmark.com. We truly value feedback from our users, so we will be sure to keep your suggestions in mind when developing new features for the app. Thanks!Too many bugs and errors
I just downloaded and started to try to work with it… I am experienced seller. So in general it looks like supposed to be easy to list items and work with this app, but… One listing never can be posted and error appears saying “this listing cannot be edited cause item being purchased by a user” ?! I never ever was able to post it in the first place! And whatever I tried to do the error is a same.
Then problems with listing similar items - I was able to list my item similar to other seller. There is a button “sale the dame item”. But when I want to sell same items from my store then comes the problems. First of all I didn’t find this button, so I went to Edit my item and then you can copy it. No, it didn’t let me and gave me all the time same error. Doesn’t matter if I refresh or so… So I went to another similar item, but I need to change a photos. Then there are no options to delete the photos, but option to replace - but one by one! Then somehow I was able to add more photos and “delete” option popped up…
Every photo you upload to the listing is goes magnified so the total view is cutting the rest of item… you need to adjust every photo one-by-one and control how they will appear. I do my photos of merch in a good scale which is goes with every app, but here some difficulties developing a hard time for sellers.
So far for 3 days of using I already contacted support twice…Show lessDeveloper Response
Hi there—We apologize for any inconvenience this may have caused! If you are still experiencing this issue, please email support@poshmark.com so they can further assist you. We are currently experiencing high volumes of inquiries and we will get back to you just as soon as we can. Our goal is to get back to you in less than 24 hours, however, evenings or weekends might take us a little bit longer. Please note that writing in multiple times causes your email to go to the end of our queue and may result in a delayed response. Thank you for your patience.Terrible experience
I have been on poshmark since 2012, many sales, 400k+ followers. The app was great in the beginning. It was strictly women’s clothing and accessories. You post clothes you no longer need or want at a reasonable price and someone will buy them. Wonderful. Now I have room in my closet and a little money for shopping. The app was bare bones. You scroll through and what you see is what you get. Then people started using this as a job just to make money. They’d buy clothes from thrift stores and mark them way up. People post items very visibly worn or damaged. There should be a quality standard. There should be better controls about price gouging. There should be better controls around mistagged items. There are items listed as a certain brand or style for views, but photos show the item is not as described. Poshmark then opened it up to children’s and men’s clothing. Then they changed the scrolling and would show the same items again and again. Then they started adding “promoted” items which means your search results are now riddled with nonsense that you have zero interest in. Every 2 rows there are “promoted” items. Let me search for what I want, show it to me once, and don’t fill my results with anything else I am not specifically looking for. All of these issues make poshmark a huge waste of time. The developer doesn’t care about user experience just keeping people scrolling. Next they’ll start showing ads.Show lessDeveloper Response
Hi there—Thanks for your feedback! We're always working to improve Poshmark, so we will be sure to keep your suggestion in mind when developing new features for the app.