EASe Listening Therapy User Reviews

Audioforge Labs Inc.

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Confusing, crash, expensive

I was recommend the lite version of this software (which no longer appears to exist) by the book “self regulation intervention and strategies”, so decided to give this one a shot. I am emailing the authors to see if they now have a recommended alternative

Firstly the UI is a series of dials and knobs with no explanation.

Secondly it crashed a few times when I started tapping around on the dials on the first screen on latest iOS, could be because it hasn’t been updated in years.

Lastly, there appears to be a guided mode for the software, but it costs $50+ for the in app purchase to try it out. Mind boggling. I looked at some of the other in app purchases and they all appear to be over $50. Get your wallet ready if you think this app is going to help you, rip off

Thank you!

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Cameron Henlin

4 years ago

Customer Service

This is a great tool but I cannot get through to anyone at company. We paid $99 on July 27 and it worked until the renewal on Jan 27. We were charged another $99 but then it asked for a code. I reached out twice to the company with no response. We never got a credit and were unable to use. Our daughter was using this program but then it stopped functioning. No response and out $99. They need to hire someone competent (or more people) for customer support. The only way to reach them is to submit a customer form on the website but then you never get a reply. Post a real email or 800 number.

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get it together 2

6 years ago

A shame it went to subscription

Who can afford to keep paying for these modules again and again? When your child needs a top up you have to pay for it again. What a shame. I understand you need to make money but most of the time you are paying for the same thing over and over again. It would be a different story if the material was different.

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Mehmehmehmehmehmehmehmehboo

6 years ago

Paying a subscription for modules I spent $40 a piece on?!?

I have already spent over $200 and it's asking me to use this app instead of the other app that I spent $40 on. This app you can't use your modules hat you already paid for unless you pay for a 9.99 subscription. If I would have known this a couple years ago then I would have chosen the cds or ad card. I don't think this is morally right to switch to this for people that bought it before this. A lot of these parents that buy this go without to get help give their child a better chance. We should at least be grandfathered in.

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Blaire00

7 years ago

Response from developer

Hi there, The EASe app is a very sophisticated app with a high demand for support and maintenance. The benefits of EASe are clearly showing in both anecdotal evidence as well as peer-reviewed studies. However, the business model of sale and unlimited updates for life turned out not to be sustainable for us. We were faced with the choice of stopping to build the EASe app or introducing subscriptions to be able to maintain working and improving the app. Even right now, the subscriptions are not covering the minimum we require to keep going. So we have to evaluate every quarter if we need to increase the pricing of the subscriptions. This is not what we want but the reality is that we need to pay our bills. 9.99$ for three months is still super cheap if you consider that a program with a therapist will cost you way north of 1000$ for just a few days. We still believe the EASe app is the best way to experience EASe, superior to the EASe CDs because you can adjust the intensity. As for being grandfathered in: you can still continue the other app you purchased for 40$. It might function for quite a while, especially if you are willing to stick to an older version of iOS. But we will not update it anymore for the stated reasons. Please contact us directly (support@audioforge.ca) if you want to discuss further. We are dedicated to EASe as it clearly helps improve people's lives but do not quite understand how 40$ per year is supposed to be outrageous. Kind regards, Tibor

Great app

Great for kids with sensory needs! Support helped me almost immediately when I had downloaded a module that my son did not like. They then let me download a different module that was more like the demo!

Clpittenger84

8 years ago

What's it supposed to do?

Downloaded lite version before potentially buying full version at nearly £80. Some of links are broken in the control panel, the instructions are not clear as to what supposed to do or what effect changing some of inputs will have or how it would help the user, It appears just to be a piece of relaxing music that plays again and again. What should I tell my daughter she should do while listening to it (she has been diagnosed with APD) but would probably rather listen to an Enya cd!

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Bethansmum

8 years ago

Response from developer

Again, this is a very late answer (due to us only being able to answer now). EASe listening therapy has been tested by an independent university (Brenau) on its effectiveness. I think the take-away is not that you saved £80 but that EASe is actually allowing parents access to treatments that cost upwards of 5000 US$ for a fraction of the cost.

Thank goodness it is free to try

This app is useless!

Wtrs16

12 years ago

Not for parents

While this may be a very good and powerful tool for a therapist to use, the app description mentions parents may benefit. Unfortunately, the complexity of the app makes us concerned that without a more thorough knowledge of all of the settings, dials, etc., we could end up doing more harm than good.

We'd like to see the developer update the app with some more specific guidelines to get started with - I.e session times, etc. similar to the approach used by a typical listening therapy CD.

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Jharperweb

13 years ago

Response from developer

I know this is kind of late but we are working on a guided mode that is much more hands off and will allow parents to get the most benefit out of the app for their children. Coming soon (ETA summer 2017)