Leave a Review Nordstrom
Literally, the joy of my shopping life!
This app is fun, its quick, it's convenient and it knows exactly what I like.I cannot express how many times I've left my own retail store of 16 years, after serving countless customers all day, and I run straight to this app or directly to the Nordstrom store to decompress from my day and do my own bit of retail therapy. I kind of feel at this point but Nordstrom is really the only store I need to shop at - for myself and my whole entire family. I appreciate the added bonus of Nordstrom notes that come as a great surprise at checkout. Sometimes you forget you have them and it's like a little treat or a subliminal "thank you ". And to actually feel appreciated. I bring my daughter and my nieces, all teenage girls along with me just so they can acclimate themselves to shopping at a place that offers a great service to them consistently. It is important as a woman of color that this is taught at a very young age, unless they will not expect it. Thank you Nordstrom for always setting a high standard. and for taking care of us hard-working women who truly enjoy being pampered by you. Sincerely.Show lessLB biz owner
Michael Kridel - St. Louis, MO West County, Mens Dept
Michael Kridel has always been my go to guy when shopping for my husband and son. He has excellent knowledge of the brands and styles in his department and is always spot on with his recommendations on how clothes fit. He remembers my name when I come to the store and is always friendly and helpful.
A few weeks ago, Michael went above and beyond as a Nordstrom employee. I had the unfortunate experience of getting a flat tire as I entered off of the highway, making it to the Nordstrom parking lot. I thought I’d see if Michael was there to help me with my situation, and was so grateful to see his smiling face when I walked in the door. He immediately called a tow truck service, using his personal connections. Michael told me to do my shopping and he would call me when the tow truck arrived. In addition, he gave me several recommendations on where I could get a new tire locally, as I live in Waterloo, IL and did not want to drive that far on a spare tire. Michael was such a blessing to me that day and I wanted to make sure Nordstrom knows what a gem they have in Michael Kridel. Thank you!Show lessJackie Haus
YOU CAN’T WRITE PRODUCT REVIEWS
I’ve been using this app for a while now and so far it was going well. As I purchased more items from the app over the course of the time I’ve been using it, some of the items were just a disappointment when I received them, other times the courier which Nordstrom uses to deliver my orders wouldn’t drop my packages outside my house (if I’m not home). But the main reason for my dissatisfaction is the issue of customer product review. I don’t know if Nordstrom is intentionally preventing me or thier other customers from writing product reviews for their orders but for some reason, I just can’t seem to leave a product review for most of the products I’ve received lately. I feel like Nordstrom has intentionally blocked me from writing a review after I left a poor review for a product I received a while ago. Since then I haven’t been able to write previews for my purchases which to me I find it extremely bad tactic by the company. People to be able to write and leave a product review that they’ve purchased so other potential buyers can get a sense of what they re about to spend their money on. This is such a coward tactics by Nordstrom. No wonder I never see reviews on many, many items I’ve come across on the app that should have a lot of reviews. SMHShow lessdboy Tilapi
Developer Response
Hi, dboy Tilapi – we're terribly sorry to hear this and would like to follow up with you directly to see how we can help. Could you please connect with us at apphelp@nordstrom.com and share the details so that we may take a closer look? Really sorry for any inconvenience. -Ana