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its chill
Stupid Update
The app was perfectly fine before the update. I could check my account, send money from my account to other towpath users with no problem. Now I can’t send money to my family member who’s a towpath user without having to call them every time to tell them to transfer from my account to hers. It’s very inconvenient especially if it’s after 5pm or the weekend. The saying goes “if it’s not broke don’t fix it.” That’s exactly what hat I think they’ve done here and in very annoying.
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Much better since the update.
The reviews are justified for the OLD version of the app, it was very out of date and ran poorly at times. They did a massive update last march and the issues I had were resolved and the new features are nice. Our little credit union now has an app like the big banks!
Update 2024
This update is absolute garbage! It doesn’t want to load half the time. I had to do several changes to my password to even get into it when it finally loaded. There’s no quick glance at your account anymore because it takes at least 3-5 minutes for it to load. In case you haven’t noticed, load faster. Right now it’s trash!!!
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Frustrating
I can’t get into my account at all!! Re enroll or register new account?! I gave my personal SS# and so forth still can’t get in 🤦🏼♀️
Response from developer
We are sorry to hear that you have had issues enrolling. Please contact us at hello@towpathcu.com, call/text us at 330.664.4700, or stop in to any branch. We would love the opportunity to help get you taken care of so that you can enjoy the new app.
App
This app needs updated as soon as possible, moves very slow & doesn’t remember your password
So useless it should be a crime
Easily the biggest joke of an app ,and there are plenty of rubbish apps — but this one outshines em all as far as incompetence-absurdly-lack of anything truly useful….an infant could design a better app
Less Than Useless
Hard as I tried I could not set up this app for my use so I defeated it. Please find some tech support and bring this app into something user friendly.
A 2 star rated app. What else do you need to know?
You would think after years they’d have fixed it. What’s the point of setting your app preferences to Face ID for quicker log in if it just logs you out all the time anyway? I genuinely hate this app. Towpath could have done better than a 2 star rated app. We the people deserved better.
Garbage
For lack of any better way of saying it this app is absolute TRASH!!! I don’t think I’ve ever had one single time I’ve opened this app and it doesn’t crash first or crash once it opens, it has bug after bug after bug that just doesn’t seem to get fixed at all? As far as I’m concerned they don’t pay attention enough and update it or make it work or fix the bugs, makes it extremely frustrating when trying to manage anything on the go. Just wouldn’t recommend or towpath in general, good for loans but not much else.
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