Credit Sesame User Reviews

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  • Self-serving credit apps

    All of these Credit building apps are self serving, they try to get you to apply for credit cards that have high interest rates that will ultimately ruin your credit, I’m still trying to clean up the mess, I don’t know what kind of pay off these so called Credit building agenceys get but they should be outlawed. I’m on S.S. And get paid once a month.. I had one of their cc that was suppose to help me build my credit.. but wouldn’t work with me to adjust my payment date, but instead would charge me a late fee and then report that I was late, damaging my credit. I was paying a local company but the main office was back east.. so even though I made the deadline it was still late because of the time zone difference., thanks for nothing all of you… people stay clear of these liars. They will only get you further in debt… and that’s all I have to say about that!
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  • Nightmare

    This credit say that it help you REBUILD YOUR CREDIT it should say let’s take you in a roller coaster because seen I got this car I been in a NIGHTMARE OF A ROLLER COASTER 1st it charge me for a late fee on one of there update that they did so I disputed that and every time I did my scores went down and it NEVER got corrected YES I did call the number they provided that you can never get to the correct person they will tell you they can help you with that issue they don’t help sesame cash customer and they will give you another number and the customer service from that number will tell you you have the wrong number and try to transfer you and the phone call will hang up. 3rd out of the blue there will be another update and you will see your that you have 2 sesame account so there you go again dispute the accounts sending emails to sesames cash customer service and when it get resolved your credit score goes down AGAIN and the account that they took out is the one that is showing no information and here WE GO AGAIN THERE MUST OF BEEN ANOTHER UPDATE OR SOMETHING BECAUSE I JUST GOT A NOTIFICATION ON MY CARD I CHECK AND IT SAID THAT MY SESAME CARD WAS REMOVED FROM MY CREDIT THAT MY DISPUTE WAS APPROVED I HAVEN’t done any dispute so there went 20 points of my credit

    MY ADVICE
    RUN RUN DO NOT GET THIS CREDIT CARD YOU CAN’T GET NO CUSTOMER SERVICE BY PHONE OR EMAIL . YOU CREDIT WILL BE YOUR WORST.. REALLY RUN RUN IS THE WORST CARD AND CUSTOMER SERVICE
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    Developer Response

    We’re truly sorry to hear about your frustrating experience and the issues you've faced with our services. Your situation demands immediate attention, and we are committed to resolving it. Please contact us directly at support@creditsesame.com so we can address each of your concerns thoroughly and promptly.
  • Trash-used Transunion as main

    Credit sesame is trash. They use transunion as the man credit bureau knowing transunion never updates or updates the last/slowest of all 3 bureaus. I recently paid a big chunk of my credit card off and while the other two bureaus updated, even after an entire month and half…yes that’s right…a whole 6 weeks, transunion still didn’t show the payment and new balance. Transunion had my usage at above 50% when I deliberately worked hard to get it down and the other two showed the change. I have a theory that the app does this to make it appear that your credit score is lower than it actually is and to keep you as a customer. Makes absolutely no sense. Use a different app.
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    Developer Response

    We're sorry to hear about your experience. Credit Sesame updates your TransUnion credit score and profile weekly. For direct disputes with TransUnion, please visit their website or call 800-916-8800. You can also reach out to us at support@creditsesame.com for further assistance. We appreciate your feedback.
  • Lost cryptocurrency recovery

    I was so impatient to carry out necessary research but i really wanted to jump on the crypto trading and investment buzz. Unfortunately for me, I invested 80,000 GBP worth of bitcoin with a fraudulent company. I was happy to watch my account grow to 280,000 GBP within a couple of weeks. But i didn't realize i was dealing with a scam company, until i tried to make an attempt to withdraw. I made a withdrawal request, and noticed my account was suddenly blocked for no apparent reason. I tried contacting customer support, but all to no avail. I needed my money back at all cost, because i could not afford to let it go. So i tried all possible means to make sure i recovered my scammed bitcoin. I did a lot of online search for help, and tried to see if there were other people who had any similar experience. I stumbled upon a cryptocurrency forum were a couple of people mentioned that they had been through the same process but were able to recover their lost cryptocurrency, funds with the help of itech koa. So i file a report and he was able to help me get back all my lost funds within two weeks. I will recommend anybody who wants to recover scammed bitcoin, stolen cryptocurrency, funds lost to binary options forex, investment and any other form of online scam, reach out to itechkoa@Gmail.
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  • Being Ignored, Ready to make it a 1 Star Review

    I have loved Credit Sesame for more than 6 months since I began my journey to rebuilding my credit. Recently they started charging accounts that have less than a certain amount deposited every month. I emailed them when I was given notice about the change to ask about closing my credit builder account and how to get my money back. They sent one response email and have since ignored my many attempts to withdraw the money and close my account, because for some reason I’m unable to do it manually with their site.

    Now I’ve been charged their monthly fee and a low balance fee. It’s been close to another month that they’re ignoring me so I’m sure I’ll be hit with another charge soon. I’m getting angry about it honestly.
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  • A+

    I had a poor credit score of 524 when starting with credit sesame in May of 2022. My primary reason for getting the app was to raise my credit score to at least 600 so that I may rent a new apartment. Because of credit sesame I was able to achieve my goal of 600 in only 2 months. I was able to move into my new home by August of 2022. Since then, I’ve kept up with the credit sesame app and followed the simple advice given to me. My credit score has continually increased and by June of 2023 I now have a score of 680! I have also obtained numerous credit cards and have no worries about being approved for loans or credit lines. This was accomplished with the free version of the app! Credit sesame changed my life! I highly suggest using their services.
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  • New Credit Sesame Cash Fees

    It looks like Credit Sesame decided to lose many if not most of its Cash customers.

    Here’s a note they’ve sent out today:

    “As a valued Sesame Cash account holder, we want to give you advance notice of new account fees* effective June 15, 2023 or after.

    The new fee structure is designed to ensure active users can still enjoy free banking services. Account holders who make a direct deposit of at least $500 or spend more than $1,000 during each monthly billing period continue to benefit from no monthly or inactivity fees.

    Account holders making a direct deposit under $500 or spending under $1,000 during each monthly billing period are charged a monthly fee of $9.99.

    Account holders with no money movement in or out of their accounts pay the monthly fee plus $3.00 for every 30 days of inactivity.

    Thank you for being a loyal supporter of Sesame Cash. We look forward to sharing new features and benefits with you in the near future.

    By continuing to utilize the services, you agree to the Sesame Cash Terms of Service and Sesame Cash Cardholder Agreement. If you do not wish to accept, you may choose to close your account.

    Credit Sesame”

    As such, I will be closing my Credit Sesame Cash account promptly, as the above fees are not acceptable.
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  • Definitely a Credit Rebuilding Tool

    I use to think these apps were useless and I suppose I wasn’t utilizing them properly. I am disabled and it’s challenging to keep credit in good standing with the ups and downs with my health and unstable employment. I’ve sought after work for 6 months with no avail. It’s tuff but I know God is my Provider. I have been spending extra time in his word and when I say won’t he do it…Won’t he do it! I’ve applied for a secure line of credit with banks and got denied multiple times. I argued with the reasoning behind the denial because it was secured applications so I turned to God asking him to direct my steps. I paid for Lexington Law Firm and my credit went up by 37 points I felt good but was apprehensive about applying again and I downloaded credit sesame. I started to monitor the approval odds more closely and I felt after being on unemployment for about 5 months I’m approaching the final unemployment benefits budget. I decided it was time to apply for one of the credit sesame approval odds cards for Capital One Walmart Rewards unsecured cards and was approved. They verified my identity before approving me but I was so relieved that I got approved and I really needed help with groceries. God made a way. Thanks to Credit Sesame for suggesting the best options for my situation.
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  • Clearly having a data breach

    I have a credit sesame card that I’ve NEVER even used in 3 years. I did not add that card to any accounts ever. Now I can’t recall if I had the card frozen through the app or not (which I always freeze cards I’m not using) but the card has been locked inside of my safe and all of a sudden yesterday it had several transactions processed taking basically the whole balance for some nerd making purchases through discord. I was not that nerd and I’m pretty sure I had that card locked since I had no plans to use it.

    I haven’t heard a peep about any data breach for credit sesame but clearly it’s happened since my card info was only on and accessible through their app account where you can unfreeze it and see all the card info to use it. The info was stored NOWHERE ELSE and the physical card was locked up safely.
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  • App has genuinely helped my credit

    I like this app it genuinely helped to positively increase my credit score after roughly 8 months of regularly using minimal amounts of credit.
    I have a card with a $200 secured credit line, and use $5 of credit every month towards some subscription. This makes the utilization very low and makes amazing impact on your credit over a period of time.
    I love this app!
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