Longtime customer
Great, absolutely great unless something goes wrong and then, apart from form letter replies that often have nothing to do with the problem it is extremely hard to get anything done. There’s no telephone number, obviously by design so you rely upon their internal messaging system. I had a problem where most of an order was returned to them, due to a problem with the post office. I had purchased it with OurPay and instead of voiding the sale, it still sits there, 4 years later as an incomplete sale with some $20 unpaid, which I refuse to pay because I haven’t received the goods. Not to mention the 2 payments already made.
Apart from that, they’re great but don’t order anything delicate… that’s a whole new can of worms!
Apart from that, they’re great but don’t order anything delicate… that’s a whole new can of worms!
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