Improved
App is more refined and much more smooth to use. Suggestion: Add the ability to “lock” and “unlock” a card or account from the app in the future. All other banks/credit unions have it.
Apple Pay Not Compatible
There seems to be a problem when my phones needs to verify my Frontwave Debit Card in Apple Pay. Please fix soon. Thanks
Can’t transfer
The app won’t let me submit a transfer from savings. Very annoyed that I have to call customer service while at the store.
Update: the app works fine now. Thank you, Frontwave,for fixing it.
Update: the app works fine now. Thank you, Frontwave,for fixing it.
Improved
Much better improvement from the last app. However the next 30 days and last 3 days function has stopped working on the app and only shows a loading icon. This has been going on for quite a while.
No issues since major name change
Since the whole rebranding and name change I have not experienced any issues with my banking experience. It’s just weird getting used to the new name as I liked the old name but completely understand the reasoning to change it.
Response from developer
Thank you for your feedback. We are happy to know that our app is working for you. We appreciate your membership!
App on iPhones
This new front way app is the worst app ever!!! Constantly having issues logging in or the app won’t load to were I can type my passcode and account number. Keeps saying error. Or gives me buttons that don’t work that say retry. Please fix this app. Getting really tired of this when I can’t even access my own account. This is suppose to be convenient.
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Response from developer
Thank you for your feedback. We have been working hard to fix some of the bugs that our members experienced when we launched our Frontwave app. Most of the issues that have been fixed, including transfers (continue button now works) and password reset. If you are still having trouble with logging in to the app, our Member Solution Center team is happy to assist. Contact information is available at frontwavecu.com/contact. We value your membership and are 100% committed to providing you with a great online banking experience.
Won’t work
It’s not letting me transfer money from my checkings account to my credit card. The “Continue” button doesn’t work when I try to complete the transfer
