Leave a Review Jigsaw Puzzle
Great App, even “Free”
I VERY rarely use real money on in-app purchases or gaming apps. This puzzle app is no exception- I have not spent a cent. However, by starting the free daily puzzles everyday, whether I finish them then or not, and by keeping an eye on rotating free puzzles in the store, I have found myself with an extreme surplus of content. Yes, on occasion you watch an ad. But the content creators have to have a way to make money. So for those of us who don’t want to shell out our physical cash, why not pay with 30 seconds of time? It’s not like you have to actually watch the ad- you can set your phone down and get a glass of water if you’re that determined.
There are definitely puzzles I like more than others, but a hot tip- you can start the daily puzzle as many times as you want in different sizes. So if you really like one, start it a few times, come back in the future, and enjoy varying challenges over a few months! Overall, I love this app, love the puzzles, and appreciate that the creators make it possible to TRULY play it for free, without locking you out after a certain amount of time or puzzles completed. I look forward to continuing to watch ads in order to support your development.Show lessKittykate249
Pretty good app with one request
I really enjoy this app and play it quite a lot. Still able to work on puzzles without paying but have spent money on packs I like. I’ve been working away at the achievements but have found it a little disappointing that there are achievements for completing a 4 piece puzzle which is no longer available to play. I can’t complete the Tranquil Path achievement and as a completionist at heart, that’s frustrating. Please give me a chance to complete my achievement 🙏 Either give me a 4 piece puzzle to play or remove that task so it will complete. Other than that, I am not having major dramas with the app except for the occasional crash.Show lessOnyxia76
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs info from your device to help. Please open the in-game Settings page, select Help & Support and Contact Us with your ID MW-945009 so our team can take a look. We look forward to hearing from you!The best jigsaw app ever
I love jigsaw puzzles but I always disliked having the clutter of the boxes and the possibility of losing pieces (sometimes permanently).
I actually started off with a different jigsaw app, but the choice of designs was not very good, so I switched to this one and I’m very happy that I did so.
There is a free puzzle every day, and you can collect ‘coins’ for completing puzzles and watching ads. There are also frequent sales, which make the puzzles even better value for money.
But what makes this app superior is the quality and variety of the designs. I was just thinking that I would like some more ‘artistic’ designs and a couple of days later the Divine romance collection appeared, featuring all my favourite things such as cafes, flowers, beautiful dresses and even Art Nouveau paintings. I was at the level of 625 pieces but changed it to 1025 immediately as I want to really enjoy these puzzles, and I have just completed my first puzzle which was the little girl in the playroom that reminded me of my favourite book A Little Princess. The colours are beautiful and the attention to detail is incredible.
A very relaxing and calorie free hobby. And the sound the pieces make when they snap into place is so satisfying! Highly recommended.Show lessLivvy46
Developer Response
Hi there, thanks for the review. We appreciate your feedback! We're glad to hear that you're enjoying the app, and we appreciate you taking the time to leave a review. Please feel free to Contact Us from within the app's Settings if you have any questions or additional feedback to share. Thanks for playing!Very glitchy
I loved this game, best one for a while until the glitches made it impossible to play. I can handle ads that isn’t the issue. Noticed it began with slow loading. then after a few days pieces began going missing during games so I’d be left with one piece left and it would be no where to be found. This kept happening and then it stopped recording the puzzles I completed so couldn’t keep track of what I did already. Through this the quality of the app itself began depleting as it stopped recognising touch, so I couldn’t move anything. I’d quit then restart the app; sometimes it worked sometimes it didn’t. And then the app stopped opening altogether. Was good while it lasted
Hope it can be fixedShow lessAllecatMeows
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs some info about your device to help. Please use this link https://mobilityware.helpshift.com/a/jigsaw-puzzle/ to Contact Us with your ID MW-919014 so our team can help. We look forward to hearing from you!Love it,but...
Love it...but...the main complaint I have is that when the pieces are first scattered they are flung so hard that some of them get lost on the sidelines. I would prefer that they were all just dumped in the middle so I could sort the pieces myself, into the piles I choose as I would have to do anyway. As it is, I cannot move the tray far enough (up, down, or to either side) to get some of the pieces and have to use the light bulb as many as a dozen times to find and then drag a lost piece out of hiding. I don’t recall having to do this process before: when I was playing last year.
Otherwise, I absolutely love the beautiful puzzles I have purchased and was so happy to find this website again after my IPad went down last year. In addition, I was overjoyed to find that I still had the puzzles I had purchased before, some of which I dearly loved and thought were gone. With a touch of the button they were restored to me. I was happily surprised and moved that they were archived so that if I do have trouble with this IPad and have to buy another, the puzzles will still go with me to another unit. Lastly, the puzzle graphics on this website are better than another one I was going to try (but I didn’t like scrolling the pieces to find what I was looking for so I nixed that right away.Show lessSingagain
Developer Response
Hi there, thanks for the review. We appreciate your feedback! Our team is always looking for ways to improve our apps, so we really appreciate you taking the time to leave a review. Please don't hesitate to Contact Us with any suggestions or feedback you have to share with our team. Thanks for playing!Annoying updates
I have been using this app for years now and it has lots of fun, free puzzles which are great, and a daily puzzle which is also free. In the past few months they introduced various challenges. The only one I have left is doing a puzzle every day for an extended number of days. This is impossible to achieve. When it gets to 80% of the days completed, there is an update which stops the counting for a day, and then the following day the counter is back to 0 again. This is the third time it has happened and it’s really annoying and spoiling my enjoyment of the game. There are also fewer free puzzles than there used to be and fewer puzzles that can be purchased with the coins gained from completing puzzles or watching ads. Still fun for me but frustrating too. Why put a challenge there if it’s impossible?Show lessMiss Runk
Developer Response
Hi there, thanks for reaching out! We're happy to help! I'm sorry to hear that you're having issues with the app. Our team needs info from your device to help. Please open the in-game Settings page, select Help & Support and Contact Us with your ID MW-913314 so our team can take a look. We look forward to hearing from you!Recommended to others many times
Generally this is my go to app for downtime. I play it on my IPAD Pro so that the screen is not too small. It was not enjoyable, for me on a smaller screen as I need reading glasses to play. I like that there are so many different genres of puzzles. Something for everyone and for every mood, season and holiday. I have never had the crash issues that others seem to have. So it could be service provider or speed. However, I do agree the trays are an annoyance and just in the way taking up valuable space on a small screen. I love that one can change the background color to make puzzle pieces more easily seen depending on colors. And that the backgrounds can be more soothing on the eyes in contrast to the puzzle pieces. I am not a fan of the new “Clue” series or others like it. However, I’m sure many are and I can just opt out quickly. I especially like that one can earn credits to buy new puzzle packs without having to spend money. I have recommended this to several other who have become as addicted as I. Thank you for your dedication to continuing to perfect the experience.Show lessWeaveresq
Some Fundamental Flaws
The good: being able to make 1024 piece puzzles. This is wonderful.
The ordinary: they introduced drawers for pieces. It is not useful to me but I cannot get rid of it.
The bad: (1) colors are oversaturated. (2) They introduced a stupid points system, which can supposedly be used to “buy” puzzle packs, but every time I try to use it, I get an error message and cannot get the pack. It has been like this for months. (3) Also, every time I start the app I get an error message that tells me it can’t connect to servers and to contact support. I don’t have time to talk to support again. My complaint of an earlier problem was met with no suggestions for how to fix it but just “we have reported it” and it may get fixed in an update. (4)Too many pop-up promotions for puzzle packs at start up. I paid to remove ads and I expect that that should include ads from the developer. (5) the table area around the puzzle is too small, and an unfortunate vignette toward the edges can make it difficult to judge tones on pieces near the edge. The vignette is not needed for anything and can be a problem.
In summary, they give too many pointless additional features and updates instead of making sure the existing features work properly. The over saturated colors are unpleasant, but I give 4 stars for allowing 1024 pieces. They keep changing things but the changes are rarely beneficial.Show lessartistjoh
GREAT Puzzles! GREAT Support!
I look forward to these puzzles every day! Having both a free puzzle everyday and reasonably priced puzzles to purchase has made this my favorite web app! I used to purchase puzzles and take over a table in my house. No more, the puzzles go with me.
I look forward to waiting at appointments so I can work the puzzles. I especially like that you can make the puzzle as difficult or easy as you want. You can increase/decrease the number of pieces and whether you want the pieces to be scattered or in their actual direction. Bottom line, you can make the puzzles personalized to your skill level. Some days, I make it difficult and some days easier.
The best thing is that the developers support for the puzzles is OUTSTANDING/EXCELLENT. Recently, I had an issue and the response was extremely respectful and personalized. I feel as though the developers care about the user and want them to have a great experience. Yes, there were some issues several months ago, but these issues have been recognized and fixed. In addition, the puzzles are continuously improved based on user feedback. When a change is made you can use it or turn it off, you are not forced to change.Show lessNels A
Developer Response
Hi there, thanks for the review. We appreciate your feedback! We're glad to hear that you're enjoying the app and had great experiences with our Support Team. If you have any questions in the future, or feedback to share, please Contact Us from within the app's Settings menu. Thanks for playing!Puzzle lovers dream
I love this app because it’s the best way to enjoy puzzles without the mess and expense of tangible ones. Plus, there are never missing pieces! For only a few dollars you get 30 or more puzzles. You can’t do that with “real” puzzles! If you love jigsaw puzzles, this app is for you! I like the fact I can pause the game when I’m not actively working on a puzzle so I can see how much actual time it took to complete. I challenge myself to improve my time because it’s a way to exercise the brain.
I have not had the same negative experience as some of the reviews I’ve seen posted over the recent hours/days. Mine doesn’t crash or have too many ads. Someone gave the game 1 star because it’s “not really free” but the APP is free. It’s clearly stated in the App Store, when you read the fine print, that there are “in app purchases” therefore it’s not advertised as “always” free. There is a free daily puzzle. I often start several daily puzzles and leave them to finish later. So I have 2 or 3 in my “in progress” bucket all the time. If you only want truly free puzzles take advantage of the daily ones. Otherwise buy puzzle packs on sale. There are puzzle packs for $0.99, $1.99 and $2.99 that are good ones. Each puzzle pack has around 30 or so which can be done over and over with various levels of difficulty to challenge you. There are ways to enjoy the app without spending more than $3. Get creative.
I’ve used several other puzzle apps and I like this one the best.Show lessChelbiMustang
Developer Response
Hi there, thanks for the review. We appreciate your feedback! Our team is always looking for ways to improve our apps, so we really appreciate you taking the time to leave a review. Please don't hesitate to Contact Us with any suggestions or feedback you have to share with our team. Thanks for playing!
