# 4Change Energy — user reviews > 41 indexed App Store user reviews of 4Change Energy by Value Based Brands, LLC, rated 1.54/5 from 89 ratings. - Source: https://appshunter.io/ios/app/4change-energy/id6468589052/reviews - App overview in markdown: https://appshunter.io/ios/app/4change-energy/id6468589052.md - Rating breakdown: 5★ 10 · 4★ 1 · 3★ 1 · 2★ 3 · 1★ 72 ## Newest reviews (18 of 41) ### 1/5 — La update esta horrible *2025-11-20, version 1.5.2* La aplicación anterior era mucho mejor, era la razón principal por la que tenia este servicio. Ya no te deja mirar cuanto haz consumido, cuando termine mi contrato definitivamente iré con otra compañía. ### 1/5 — Sneaky update *2025-11-19* Since 4Change did an update on the app you can no longer track your usage accordingly to make you stay within budget. What a sneaky way for them to make sure they can over charge for electricity usage. I won’t be using them next time around if they don’t fix this. ### 1/5 — Don’t Use 4Change for Electricity!!! *2025-11-15* They “upgraded” their system so you can no longer see daily or weekly usage to track your electricity usage. Literally need to track it on the meter. Absolute garbage can of a company. Biggest Downgrade in service possible. STAY AWAY at all costs. I will be switching providers soon unless they revert this feature. ### 1/5 — Unable to login *2025-11-14* Unable to get into the app in about a week. Able to login through a browser but not through the app. ### 1/5 — Terrible App Update *2025-11-10* I was able to see my usage / cost daily on a chart, after the update you can no longer see it daily. It seems like the company no longer wants you to know your exact usage so they can charge the double rate if you don’t hit your kwh usage under your contract. This update is terrible (Nov/2025) I was happy with this company until this update. I will no longer recommend them and will be looking at other companies now. If app returns to the old version I’m happy to edit my review!! ### 1/5 — Disappointed Customer *2025-11-05* The new website and app are very disappointing. I used to be able to see my daily usage, but I can only see monthly use now. My contract requires that I use a minimum # kWh per month. This change makes it MUCH more difficult to see what day the current billing cycle ends and how much I’ve used so far. Guess I’ll have to waste time calling the company every month instead of just looking it up myself?? ### 1/5 — Updated App Stinks *2025-11-03* I have been hanging with 4Change Energy for a long time. Their previous app was OK, but had issues. Mainly that you would not get updates on the daily usage until two days after, and if trying to assess consumption during the weekend, then it could be four or five days late. Their updated app went two steps back. Now, you cannot track down daily or yearly usage. ### 1/5 — Login doesn’t even work *2025-07-02, version 1.4.0* Just like everyone else says, this app is useless. ### 1/5 — Doesn’t allow me to log in *2025-03-22* I thought I just had forgotten my password, but after changing it multiple times it seems like is the app. It needs to be improved/updated asap. ### 1/5 — This app not good. *2025-02-04, version 1.2.0* It doesn’t let me log in I have to press forgot password even though it’s the correct password. ### 1/5 — Useless *2024-12-12, version 1.2.0* No wonder why it was 1.3 stars, you cannot add a payment method at all. ### 1/5 — Big disappointment *2024-12-10* The app doesn’t work at all and won’t let me register a new account and it’s supposed to be updated!!!!!!! Better off without it at this point ### 1/5 — Not Updated *2024-12-01* I don’t like this app. The dashboard is days behind on usage so if you are monitoring your consumption, you are unable to tell. I feel this is a tactic used to keep those on the savers program from seeing their usage so they don’t get the credit. I miss TXU. Wish I had never signed up for this. Will be switching once my contract is up. ### 1/5 — Esta aplicación no funciona. *2024-11-30, version 1.2.0* No funciona, apenas te deja ingresar a aplicacion. ### 1/5 — Account issue *2024-10-23, version 1.2.0* The app is experiencing login issues, preventing access to my account. If it’s not functioning properly, why is it available on the Apple Store? ### 1/5 — Won’t let me log in *2024-10-02, version 1.1.0* It won’t me log in and I know my password and user name are correct! ### 1/5 — Verification email did not arrive *2024-09-29* Tried a few times qualifying passwords until one finally worked, but haven’t gotten the verification email after waiting for an hour. ### 1/5 — Just like the other review. *2024-09-26* I have all of my login information typed out correctly and check multiple times before logging in and it won’t do anything!!! I need to pay my bill soon and it’s making it very difficult to do so!! PLEASE UPDATE THE APP REGULARLY!!!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Please update the app! *2026-01-21, version 1.5.3* Us paying customers are super frustrated with the app! It needs updates and is always so glitchy! ### 1/5 — Constantly Broke *2026-01-15, version 1.5.3* Constant problems with this app, is broken more than it works. ### 1/5 — Don’t Use 4Change for Electricity!!! *2025-12-28* They “upgraded” their system so you can no longer see daily or weekly usage to track your electricity usage. Literally need to track it on the meter. Absolute garbage can of a company. Biggest Downgrade in service possible. STAY AWAY at all costs. I will be switching providers soon unless they revert this feature. ### 1/5 — Phone is terrible *2025-12-11, version 1.5.3* I can never used the phone app. It denies my login every time, so I used the app on my laptop. Need this fixed! ### 1/5 — Horrible company horrible app *2025-12-04, version 1.5.3* App barely works customer service is worst ### 1/5 — New update is a downgrade *2025-11-30* The app was perfect before. I was able to see energy spent per cycle, month, week or day. The only option now is per month which is extremely unhelpful. I have no clue why they would make this update unless it’s to keep users in the dark about their actual current use. ### 1/5 — Sneaky update *2025-11-27* Since 4Change did an update on the app you can no longer track your usage accordingly to make you stay within budget. What a sneaky way for them to make sure they can over charge for electricity usage. I won’t be using them next time around if they don’t fix this. ### 1/5 — Turns off autopay *2025-11-26* This app is useless. I had a late payment because my autopay was randomly turned off. Then when I tried to readd the autopay it failed. This is an absolutely shady business practice trying to make money off late fees. Completely unethical. ### 1/5 — A downgrade *2025-11-26* They removed the feature that showed daily usage and temperatures. Now it’s a less helpful “monthly” total even though the pay cycle straddles months. They took a useful, helpful data tool and downgraded it in every way possible. ### 1/5 — Bad update *2025-11-21* You can no longer see your daily usage! The new update took days and it’s completely useless. The last app wasn’t even that bad, not sure why they made so many changes. Very disappointed! ## Most praised reviews (3 highest-rated) ### 5/5 — Love *2025-02-20* Love this app. Dashboard is clear and concise, can quickly get usage and history. ### 4/5 — App temporarily down… *2025-11-01* The app has been down for several days but the website notified us. I’m looking forward to the app coming back up. ### 3/5 — Password *2024-03-08, version 1.0.2* I get it now. The app requires a short and easy/hackable password 6-10 characters In length. Lol --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*