# 4K Video Converter: MP4 to MP3 — user reviews > 20 indexed App Store user reviews of 4K Video Converter by Viacheslav Khakhulin, rated 4.50/5 from 128 ratings. - Source: https://appshunter.io/ios/app/4k-video-converter-mp4-to-mp3/id6502281346/reviews - App overview in markdown: https://appshunter.io/ios/app/4k-video-converter-mp4-to-mp3/id6502281346.md - Rating breakdown: 5★ 102 · 4★ 12 · 3★ 3 · 2★ 1 · 1★ 10 ## Newest reviews (5 of 20) ### 1/5 — Didn’t work *2024-12-30* Don‘t download this it‘s full with ads and the yt stuff doesn’t work either **Developer response:** Hello! Link support(YT was part of it) removed by Apple request ### 1/5 — Does NOT give MP3 option *2024-12-06* I wanted to love this but it does not give MP3 output as it claims. That was the only reason I got it. Would love to update review of the problem is fixed. **Developer response:** Thanks for review! I will fix it as soon as possible! Update: Now app fully supports work with MP3. Please check it out! ### 1/5 — Doesn’t work, produces “error” *2024-12-06* Doesn’t work, is this normal? **Developer response:** Hello! Thanks for review! Can you give us more info how to reproduce it? Please send video(if it possible) and your steps to reproduce and fix this error. Email: support@mobile-apps.dev ### 1/5 — Crashing a 0% *2024-12-05* App simple does not work , 1 % error or just shut down… but it never miss to retrieve ads. it should get negative 5 stars **Developer response:** Hello! Thanks for review! Can you give us more info how to reproduce it? Please send video(if it possible) and your steps to reproduce and fix this error. Email: support@mobile-apps.dev ### 1/5 — Useless app *2024-11-15* The interface has three buttons with disgusting icons. The design is as sickening as the icons. I can’t evaluate the video processing, since exporting needs to be done. **Developer response:** Thanks for review! We will take in account your comments ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app *2026-06-06* Waste of money, doesn’t provide anything , don’t waste your money people!!!! **Developer response:** Hi, thank you for your feedback. We're sorry to hear you're unhappy with the app — that's not the experience we want for our users. We'd love to understand what went wrong and help you out. Please reach out to us at support@mobile-apps.dev and we'll do our best to resolve the issue or assist with a refund. We appreciate you taking the time to share your thoughts! ### 1/5 — Didn‘t work *2026-05-24* I paid for this App and it doesn‘t. **Developer response:** Hi Tina, thank you for your feedback. We're sorry to hear the app isn't working for you — please reach out to us at support@mobile-apps.dev and we'll help you get it sorted. We want to make sure you get the experience you paid for! ### 1/5 — Tricked into buying this *2026-05-04* It comes up when I search for video downloader (youtube etc.). It’s just an editor. Well done for stealing £3 from me **Developer response:** Hi, thank you for your feedback. We're sorry to hear you felt misled — that's never our intention. Our app, 4K Video Converter, is a video editing and conversion tool, not a downloader. We understand how frustrating it can be to purchase something that doesn't meet your needs. Please contact us at support email and we'll do our best to help you get a refund. We appreciate your honesty! ### 1/5 — Terrible *2026-03-10* This is a cleverly crafted app devised to fool the consumer into thinking they are getting something they are not getting. This is NOT 4K Downloader. I didn’t want a subscription to this app and was charged. Tried to cancel and the message I received was “will be cancelled 3/10/27. I want a refund to my apple account. **Developer response:** We’re really sorry to hear about your experience. Please note that our app is a separate product and is not affiliated with 4K Downloader. We understand how this may have caused confusion, and we appreciate you pointing it out. Regarding the subscription, all purchases are handled by Apple. You can manage or cancel your subscription anytime through your Apple ID settings. If you believe you were charged by mistake, we recommend requesting a refund directly from Apple via reportaproblem.apple.com, as only Apple can process refunds. If you need any assistance or have further questions, feel free to contact our support team — we’re here to help. ### 1/5 — Horrible *2026-01-30* When I tried to use it it tried to make me pay to use it! Will not be using again do not download this app **Developer response:** We’re sorry this was frustrating. The app offers optional paid features, but you can cancel/avoid any subscription prompts. If you share where you saw the payment screen, we’ll help and improve the experience. ### 1/5 — Won’t download *2025-11-08* Terrible product not user friendly, waste of money ### 1/5 — Scam *2025-10-21* I was led to purchase this as a video downloader. That is what the copy I read said. It does not, but you don’t really find that out until after you pay for it . Hucksters!!!! **Developer response:** We’re sorry to hear about your experience and appreciate you sharing your concerns. Our intention has never been to mislead users. The app is designed specifically for video and audio conversion, not for downloading videos, and this functionality is described in the App Store listing. That said, we understand how frustrating it can be if expectations don’t match the actual features, especially after a purchase. Your feedback highlights the need for clearer communication, and we’re taking it seriously to improve how we present the app. ### 1/5 — Stealing peoples money *2025-10-07* This guy never responds to messages . Applications dont work and keeps charging people with trash applications . Apple !! why do u let them to do this **Developer response:** We’re very sorry to hear about your experience and understand how upsetting this must feel. This is not the experience we want anyone to have. The app is actively maintained, and we do respond to support requests, though delays can sometimes occur. Subscriptions and payments are handled directly by Apple, and users are always able to manage or cancel them through their App Store account. If the app didn’t work as expected, we sincerely apologize, and your feedback helps us identify where improvements are needed. We’re committed to making the app more reliable and to improving our communication with users. ### 1/5 — SCAM!! *2025-03-05* It doesn't work after paying for it. It's a scam! **Developer response:** Thanks for review! What exactly is happening? We need more details to fix problem. Please provide more info to support@mobile-apps.dev ### 1/5 — This app is scam! It doesn’t work after paying *2025-02-14* This app is scam! It doesn’t work after paying **Developer response:** Thanks for review! What exactly is not working? Please provide more info to support@mobile-apps.dev ## Most praised reviews (5 highest-rated) ### 5/5 — 방금 실수로 구매했습니다 *2026-07-19* 방금 전에 실수로 구매해서 결제했는데 환불 부탁드립니다ㅠㅠ 구독취소는 눌렀는데 방금 결제한 금액이 환불은 되나요? 앱내에서 프로그램은 아무것도 사용하지 않았습니다 ### 5/5 — 구독해제 어디에서 해요? *2026-06-10* 실수로 했는데 어디서 끊는지를 모르겠어요 환불해주세요 **Developer response:** 안녕하세요, 리뷰 남겨주셔서 감사합니다! 불편을 드려서 정말 죄송합니다. 구독 취소는 iPhone의 설정 앱 → [본인 이름] → 구독에서 직접 하실 수 있습니다. 환불은 Apple을 통해 처리되며, reportaproblem.apple.com에서 요청하실 수 있습니다. 추가 도움이 필요하시면 support@mobile-apps.dev로 연락 주세요. 감사합니다! ### 5/5 — Super *2025-08-03* Magnifique application qui fait son boulot à la lettre ! **Developer response:** Merci beaucoup pour votre retour positif ! Nous sommes ravis que l’application réponde parfaitement à vos attentes. Votre satisfaction nous motive à continuer d’améliorer l’expérience. 🙏✨ ### 3/5 — It doesn’t handle big files *2026-01-12* I tried to convert 4K 1.6GB file to HD. After 5 minute the program still try to opened it. 300MB files it handles OK. **Developer response:** Thanks a lot for review! We will test and fix it as soon as possible! ### 3/5 — Showing incorrect details of compressed video files *2025-03-16* video file compressed with the app and saved to photos when selected again with app it shows correct details but when original file is selected for batch processing the compressed file size in MB is changed and shown as MB of original file size. **Developer response:** Hello! Thanks for review! I will look into the problem as soon as possible! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*