# 4tel AI

> 4tel AI (iPhone/iPad app by MAWJAH AL-WASAIT FOR INFORMATION TECHNOLOGY COMPANY.)

- Source: https://appshunter.io/ios/app/4tel-ai/id6754967080 (this page in markdown: same URL + `.md`)
- Developer: [MAWJAH AL-WASAIT FOR INFORMATION TECHNOLOGY COMPANY](https://appshunter.io/developer/1626553723)
- Category: Business
- Price: Free
- Age rating: 17+
- Requires: iOS 14.0.0 · 39 MB
- Languages: American English, Arabic
- Released: 2025-12-17
- Data updated: 2025-12-27
- User reviews in markdown: https://appshunter.io/ios/app/4tel-ai/id6754967080/reviews.md

## What is 4tel AI?

4Tel AI is an intelligent AI-powered call center,
designed to help businesses manage customer calls faster, smarter, and more efficiently.
Track calls, summaries, recordings, and callback requests — all in one place, instantly.
Your AI call center is now in your pocket.

Key Features:
Call Detail Records (CDR): View all incoming & outgoing calls.

Call status: Answered, No Answer, Busy, Failed.

Full call details: duration, time, caller ID.

Listen or download call recordings.

View AI-generated transcript & sentiment analysis.

Callback Requests: Receive callback requests automatically from the AI system.

Full details per request: customer number, summary, date, recording.

Update status (Pending – In Progress – Completed).

Instant notifications for new callback requests.

AI Agent: AI handles customer calls automatically.

Converts every call into a structured summary.

Supports Arabic & English conversations.

Customize AI behavior through a prompt.

Analyze customer intent and sentiment.

WhatsApp Notifications: Receive instant WhatsApp notifications for every call, including:
Call summary
Duration
Timestamp
Topic
Recording link
Caller number (tap to call)
FAQ Management
Add, edit, and delete FAQs.
Connect FAQs to the AI knowledge base.
Automatic indexing after updates.

Full Arabic Support
All screens, menus, and summaries support Arabic seamlessly.


## Version history (last 2 releases)

### 1.0.1 — 2025-12-26

fix errors

### 1.0 — 2025-12-18

No release notes.

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All apps by MAWJAH AL-WASAIT FOR INFORMATION TECHNOLOGY COMPANY: https://appshunter.io/developer/1626553723

## Related topics

[4tel ai](https://appshunter.io/ios/topics/4tel-ai)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2025-12-27.*