Leave a Review AMC Theatres
AMC is the Best movie theaters
When your paying good money to see a movie and for the concessions, you expect a top tier, a-class experience to get the most bang for your buck. ENTER AMC, the Worlds largest and most successful Movie theaters! They have consistent quality in their popcorn, and I recommend extra butter! As that is truly American. THERE ISNT MUCH MORE AMERICAN THEN PIE AND A MOVIE. Not to mention, whenever I get a tinder date, this is where you go to impress them! And you can always cut a hole in the popcorn bucket, that’s the best part! Sike, the best part is hitting the sweet sweet arcade and tearing up some classic DANCE DANCE REVOLUTION or INTIAL D. Not to mention the claw machines feel rigged, in OUR FAVOR. Seriously, go see a movie, these people work hard to keep it clean and sanitized for your safety. And take your time on the way out, last weekend I found a Samsung ssd full of nuclear codes! Chaching, hello, is this the Gremlin?Show lessstevey ray's mom
Terrible app
This app is so glitchy. A lot of network errors. It took me an hour to try to buy tickets. It should not be this complicated. The issue was trying to buy food. There is a delay when submitting the order. I had 6 popcorn orders because it wouldn’t process within a timely manner. Then I tried to delete it down to just one order and get numerous delays. I had cancel the entire order because I was receiving errors issues. Of course, when you cancel the order your seats in the theater remain blocked for a period of 15 minutes so you lost your seating. If the app was not so sensitive I would not be cancelling my order! I would rather go in person and get my tickets instead of dealing with an app that gets me frustrated. Not sure if AMC is troubleshooting the app issues. The password is also another thing. You try to update your password and you get the email and then it takes you online to update it. Once you update it and try to go back to the app it does not recognize your new password. What in the world? That is not right. I give up.Show lessHapy Kat
AMC App is primo!!!
As an A-List member, I cannot accurately describes to you the joy I feel that this program has come into my life. The app is great! It lets you reserve your seat(s) and even order food. It also produces an e-ticket for you so you can scan it at the theater for entrance. You can also add that e-ticket to your Apple Wallet in your iPhone. The only thing I don’t like is that if you hit the back button, after you’ve selected your seat, the app will still think that someone is about to reserve that seat...but it doesn’t register that it is you who did that, so you think that seat isn’t available anymore, but it still is! You’ll have to wait about 3-5 minutes for the hold to clear out and then go in again and reserve it. I hope they fix that bug soon. Other than that, a great app. Wouldn’t want to go back to the days of using the kiosk or ticket counter.Show lessVaughnigan
loses tickets
Until recently I gave this app 5 stars, but recently it has been glitchy as others have reported, not allowing purchases, and today I went to check on an order for a few days from now and it wasn’t there in the app, the tickets were not displayed. Worried that I had forgotten to place the order, I checked my credit card statement and found a charge, then checked my email for the ticket confirmation, but nothing showing in the app. After a chat session with customer support, i was told to bring a pro out of that email, and that the tickets would show up in the app after the movie showtime. after. I got the sense that the rep felt I was being stupid for not knowing this. Hopefully I will not have a problem. BUT: I kept checking, and discovered that this happened at least once previously, and that time, I just thought that I had forgotten to place the order, ordered again, only to discover after the showtime that there were two sets of tickets displayed, the ones I used and the ones I wasted. Now I’m out over $90. Reaching out to customer service to see if they will help, but since it is well after the showtime, I’m expecting them to say they cannot help me. Really annoying and wipes out any savings I’ve gotten from being an A-list member.
Moral: Don’t trust the app to track your purchases properly!Show lessSoundman245
Developer Response
I’m very sorry to hear we’ve let you down. We’d like to look into this further with you, to learn more about what happened. Can you please give our AMC Stubs team a call at 888-562-4262?Great app, but I can’t share a film with anyone!
AMC does a great job of keeping track of tickets, points, and rewards on the app. It also not as buggy as it once was before.
But seriously, when will there be a way to book tickets for myself and a couple plus ones under the three free movies a week benefit? Why not allow the ability to treat your friends and family to a movie once in a while? The more friends we bring, the more fun can be had. This would give non A listers a chance to join in on the movie experience, too.
And for everyone’s sake, please remove the movies from the selection list if they don’t have any show times for my theaters. Countless times, I’ve selected a movie from the list to find that it isn’t even playing in my own city. I appreciate the posters and I understand how you want to market the movies, but how come when tapping on the movie showtimes when I select my theatre doesn’t give me that poster view and goes straight to showtimes? Personally, I think it’s a little premature to assume that if you’re looking at show times, that you automatically know what movie and showtime you want. It’d be more intuitive I think to limit the advertised movies to the ones you can actually book a ticket instead of the current set up.Show lessGrigoryan
AMC FTW
I’ve always believed in Cinema, yet over the years I became disenfranchised with the soaring prices for these films. Of course I know production costs for movies have increased exponentially, but unfortunately the high prices being charged at theaters across the country are corrupt! Because if this I used pirated websites for most of my viewing until MoviePass came along. Say what you will about their business strategy, but without them, we wouldn’t have AMC A-List. And for that I thank them. I like AMC well enough to say that I’ve never had a poor experience and I continue to use AMC over Regal for my own personal reasons. I also choose AMC over CMX because I feel CMX and similar competitors are simply interested in revenue and not film. AMC may not be perfect, and some may even argue that Regal is more in tuned with what real Cinema is about. But at this moment, I have nothing bad to say about AMC.Show lessFal_Move
Still great, but still waiting for better ability to switch between theaters and showtimes
I’m still waiting for this app to have a more fluid experience when looking for the best seat at two of my favorite theaters across multiple showtimes. It should be easier once I select the movie I want to see to show the seating plans for my favorite theaters around the initial time I selected. Please add this function!!!!
Points earned for the Entourage feature!!! This will definitely make managing my wife’s tickets a lot easier! Instead of us rushing to get the seats at the same time on two apps!!!
Points lost for asking me to add snacks before I purchase the ticket. It creates an additional layer of anxiety when I’m trying to snag a ticket to a possibly sold out show. Ask me about snacks after the final order page when I know I have my ticket secured. Right now I quickly skip through that page because I don’t want to miss out on the ticket!!! You’re loosing sales this way.Show lessTimsTelegram
App Keeps Crashing
On October 3rd, your App has been crashing continuously when trying to view seats and purchase tickets to some upcoming movies this weekend, especially Joker which is now out. This (the app) also crashes when trying to purchase tickets and use my rewards that in my card but cannot be accessed thru the app if I want to upgrade my account or at least use my monetary rewards to discount my tickets. Been very frustrating and disappointing using this app for the last few days especially when I don’t want to wait in lines and save time just by using my phone. Otherwise your app rating would be 5 stars. And if you’re wondering what type of phone I have is the iPhone 8 Plus and has the most updated iOS software 13.1.2. And today I was able to update you app as well and still crashes. I also tried removing the app and reinstalling it and the app still crashes. Please help me fix this so I can have the ease of ordering tickets and upgrading my account thru my phone instead of dealing with customer service on the phone or in person at the movie theater. Thank you.Show lessWhySoSerious72
Love it! (w/ a couple suggestions)
For years I used Fandango to purchase my movie tickets. Once the theater in my hometown changed from Carmike to AMC, AMC reeled me in immediately with their A-List program. I then found out that AMC had their own app and since becoming an A-lister and using the app to book my showings, I can't imagine seeing a movie in theaters any other way. The app is simple yet detailed and easy to understand. My only suggestions involve setting reminders for upcoming releases for when tickets go on sale in the app.
I'm the kind of moviegoer that purchases tickets as soon as they're available...like a concert experience. I'd love, if in the app, there was a second screen somewhere under the "See A Movie" heading that allowed me to look at only the movies I've "set a reminder" for. Also, I don't think there's a ton of "reminding" with the set a reminder feature. I wish the app would send a push notification as soon as tickets go on sale for the film.
Overall though, love the app!Show lessJordan McClain
Great App But There’s Some Glitches
Very easy to use interface and the showtimes are accurate as well as descriptions for movies and services. Works flawlessly with AMC Stubs and AMC A-List memberships. Two things however... when ordering accessible tickets for Dolby Cinema and Dine-In Full Service the seating chart is not accurate which has made issues with other ticket holders. The seats simply do not exist in person yet does on the app (Note: An AMC staff member has been quick and helpful to fix the error). Lastly, it would be great to be able to order food and drinks within the app in general and not exclusive to certain areas. Sometimes the food and drink process takes a while and runs into the movie even when getting there 20-30 minutes early. Getting a jumpstart to the process ahead of time would impact customer and employee experiences greatly in my opinion.Show lessMike D1223
