Leave a Review AMC Theatres
Great AMC app!!!
I’ve been using the AMC app for about five years now. I’ve never had any problems with this app and every time they keep adding new features a new features in new features it gets easier and easier and easier to use. Why are you somebody else’s Apple Watch I go through for somebody else to buy tickets at the theater that you’re actually going to go to. You just put in a middleman in between you and your theater and you’re going to spend even though you may not think you are you going to spend a little bit more money. I don’t believe that if you buy a ticket from the ticket vendor yeah do you actually get a cheaper price because a ticket vendor has his finger inside the pie and he’s going to want to piece of that ticket price of the vendors going to get it extra $.10 or four dollars on your ticket. Again AMC app is the only app you should use to buy tickets for AMC theater. And if you don’t like this app then maybe you shouldn’t be coming to an AMC theater watch a movie with people who enjoy the AMC theater experience and enjoy the app. Thank you again great Apt AMC keep up the good work I can’t wait to see what kind of features are going to be on the Apt in the future.Show lessSPAM 1911
Usually works great!
I have never had any problems with using the app and Have found it very user friendly...until today. I ended up calling customer service because it would not allow me to sign in for some reason...apparently there was a glitch on their end...and it was so frustrating! I tried numerous times to sign in because I need to be signed in to purchase tickets (to not pay the processing fee) and it kept saying invalid account info. So, I reset my password and tried again, but it still wouldn’t work! Then I thought my membership needed renewing so I tried that and it said there was already an account with that email...anyways, after hours of trying, giving up, trying, giving up and finally calling customer service, it let me reset my password and sign in!! I am not due to renew until the end of next month and I was able to purchase Incredible 2 tickets!!
Took forever, but the problem got fixed and you can’t expect no technology issues ever, right?!?Show lessKtfield
Fix log in loop with latest update
I’ve used app for years and with latest update the app says my log in is not correct. I can log in online via browser and it shows I’m a premiere but in this clunky app it won’t let me log in. Says my email isn’t valid; but when I reset password it sends link to same email. Once I changed password it doesn’t stay logged in and doesn’t recognize my stubs info. But if I try to re-link my stubs acct to the app log in the loop says I’m already using the stub number and logs me out. Then try to log in again it goes back to saying my email isn’t a valid log in. Fix the freaking app!!!
Update: Maybe coincidence or maybe a responsive app development CusSer group, either way the latest update fixed my login loop issue. I will say it’s a bit annoying how every update requires a completely new login as if I’m a first time user. The whole point of the timer print ID process is so I don’t have to remember my login info...but other than that the app seems to be back to its normal state.Show lessDJFRUSTRATED
Better but still not working well
I had the AMC app about a year ago and it was trash to be honest. Nothing worked right, it was buggy and would crash and would not let me sign in. I just downloaded it again today and I must say it's better. I can log in well, I like the touch ID, not as many bugs experienced yet. There was one when trying to see the rules of their new promotion and it wouldn't load well and gave me an error.
As for logging in, that worked well. But...I will view/see I'm a AMC Stubs Insider member and I can see all my stubs info. But when I try to by a ticket today it would not apply my ticket Tuesday deal ($2 off). Also, when I tried to sign up for the tickets for a year promo and buy a ticket it did not see that I was stubs member and tried to make me sign up for a whole new account & stubs membership. There was no way to sign in or show the app I was a stubs member and to apply the proposal EVEN THOUGH I WAS ALREADY SIGNED IN AND IT SHOWS ME MY STUBS INFO!!
There needs to be a way to connect/make this all work together and the STUBS INFO can be seen and applied throughout the app. Thanks.Show lessFrank Row
Buggy &Requires excessive prompts
First time user of this app. Long time Flixster user. We also have a Stubs card. Upon trying to purchase tickets, received error message ‘Oops! Something went wrong...’ Selected the purchase button again and received the same warning. Then we were timed out and had to restart the purchase process from the beginning only to find our seats were no longer available -Because apparently the transaction did complete despite the error messages and zero confirmation that the transaction went thru.
I don’t like being forced to check my credit card account to make sure we weren’t charged twice because the app never confirmed the transaction! This is BASIC stuff!
Also, too many clicks to see what’s playing/times at a given venue. The initial screen giving information about the theater is more for the egos of AMC Executives - The customer wants to see the movie and times FIRST, not a corporate marketing spiel. We use these apps to save time, that point is lost on AMC.
Also, favorited 5 AMC theaters, but can’t seem to get a filtered list set as my default view showing only those theaters. I don’t need to know about a theater 10miles away, I just want to launch the app and see what’s playing at my favorites. I imagine that option exists but I can’t figure it out, or because of a bug the setting/option doesn’t work.
Appreciate they include run time and technical info for the theater/ presentation.Show lessAnonmom
