# 511NY — user reviews

> 12 indexed App Store user reviews of 511NY by New York State Department of Transportation, rated 3.20/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/511ny/id943977454/reviews
- App overview in markdown: https://appshunter.io/ios/app/511ny/id943977454.md
- Rating breakdown: 5★ 10 · 4★ 3 · 3★ 3 · 2★ 1 · 1★ 9

## Most critical reviews (10 lowest-rated)

### 1/5 — VikGry

*2025-11-28, version 2.2*

Very bad    don’t try! You just will spend your time

### 1/5 — No cameras.

*2024-07-22, version 2.2*

Road cameras still won’t work

### 1/5 — Doesn’t work anymore with IPad

*2024-07-10, version 2.2*

Takes minimum 45 sec to load. When it does load it lands on Russia. Once I get it to New York, the videos take forever to load,  then they continually flash on and off.

### 1/5 — Mostly useless

*2024-01-23*

It’s been a year and these idiots at NYDOT can’t even get the cameras working… but let’s just keep spending tax dollars and a football stadium for a football them that can’t get past the play-offs.

### 1/5 — Great Hopes

*2021-08-23, version 2.0*

Sunk with first try. It takes over your radio but does not tell you anything. Keep working on it. You cannot wven tel what roads it means. Waze is infinitely better

### 1/5 — Very useless

*2019-11-07, version 1.2.1*

Doesn’t do anything

### 1/5 — Can’t find addresses

*2019-01-05, version 1.2*

Says it can’t find the address it just confirmed by you typing it in.

### 1/5 — Completely useless.

*2016-12-14, version 1.1*

Worthless, just like the rest of the NYS government..now with this latest version the map won't even open up..

### 1/5 — Very complicated

*2015-05-09, version 1.1*

The website has helpful information, such crossing times for the bridges and tunnels. However, this app is poorly implemented and too complicated to be useful. Another example of poor innovation by government.

### 2/5 — The route options are badly programmed

*2017-03-13, version 1.1*

Tried setting up a route that I normally travel to the city. Whatever picks the roads used is terrible, even using multiple waypoints to try to force the route to follow the path. An absurd combination of surface streets, reversals on parkways and unnecessary route changes make it impossible to force the route to follow any reasonable path. The rest of the features can be found online, so there's not much point in getting the app.

## Most praised reviews (2 highest-rated)

### 5/5 — This is a nice app

*2015-09-13, version 1.1*

great app to get around New York highways systems.  It tells us if there are accidents and constructions ahead

### 3/5 — Not as in depth as the 511 map website

*2023-06-14, version 2.1*

Doesn't show local road closures or most incidents that appear on the website itself.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*