Leave a Review Singapore Airlines
Can’t even start the app
Ever since I moved to iPhone X the app has been hanging most of the time. On the rare occasions where it worked it would suddenly freeze mid transaction and I have to do it all over again. The straw that broke the camel’s back is this: I’ve not been able to start the app AT ALL for the last two days. Nothing new happened all other apps work fine. SQ, please attend to this as it’s really annoying that I can’t check and book my work flights on my phone and have to do it on the laptop. Thanks.Show lessA snap to use
Whether searching for a revenue or rewards ticket, it's easy to search and book, totally through the app. Starting Dec 7th., we will supposedly be able to view and book partner airline reward tickets as well.App needs an overhaul
The app freezes. Usually when I’m in a hurry and need to book a flight or check in on a flight. Causes my phone to crash. I have to force shut down my phone otherwise my phone just won’t work because of the SQ app. I’ve sent reviews and comments and suggestions many times through different channels. I still don’t see any improvement despite the updates. Please get this fixed.Show lessFreezes all the time
The app freezes all the time. I’ve upgraded to the latest version on iOS 11, and it hasn’t improved. When it freezes, the phone can’t be switched off for a short period of time. Not sure what’s taking so long for the SIA tech team to improve the core user experience.
It’s been rounds of new updates since I wrote the review above, but nothing has improved. The app freezes and crashes upon launch. I love you SIA, but your tech team fails to meet the standard you set for your competitors.Show lessCrashes. Information out of sync. Print doesn’t work
Crashed more than a few times. Data doesn’t seem to match what’s shown on the website. No e-ticket option presented to me. When I tried to print my ticket, it doesn’t actually let you scroll through the pages to see what it’s going to print. To top it off, it doesn’t actually present a print option. So “print” is just a broken pdf viewer.Show lessGreat app but seemingly a lot of reservation problems
Overall the app is amazing, super easy to use, and typically I don't have an issue. However, any time I try making reservations to get back home from outside of the US- I get the same error.